Nokia Play 360 speakers and Nokia Lumia 1520

Hi all,
I've got a pair of these speakers and am having trouble with my Lumia 1520. The Lumia connects and starts playing just fine but, after a few minute the audio drops for a split second every ten seconds or so. The music continues to play with this dropout every ten seconds.
I've tried it with my wife's iPhone 5c without any sign of a glitch. Anyone got a solution?
JC

Hi see also
Jehora
Registered Member
Posts: 1
Nokia Play 360 stereo music unstable.

Similar Messages

How update firmware on Nokia Play 360?

Having problems keeping the Nokia 360 properly paired to my Surface Pro 3. I am constantly having to remove and re-pair the connection. It's a real pain.
I have tried holding in the power button and the - button to wipe all paring, and start over. But I still lose the connection everytime I switch video's or turn of the computer.
There MUST be a firmware update for this thing. I would be glad to do this myself, but I dont' know where or how to find this, if there is one.
Any other suggestions would be great. It's one of the best peices of hardware I have ever owned.

I've had two discussions with Nokia support regarding the playback dropout problem. The first person said it was my phone, but after reproducing the problem from another WindowsPhone, an Android tablet, and two laptops, I called Nokia again. The second person told me to take my speakers to a Care Point where they would be sent away to Nokia for firmware updates.
I had to drive twenty-five miles to the nearest NCP. They were very reluctant to take the speakers saying that they didn't know anything about sending them away for firmware updates, they usually do firmware updates themselves, accessories are always a problem to get fixed, it might take weeks, and so on with excuses and problems.
I left the speakers with them. Six weeks later I called the shop and they said that they hadn't sent them away because Nokia had given them the run-around regarding what to do in this situation. SIX WEEKS! Why hadn't they called me? More excuses.
I drove to the shop and took back my speakers, it was obvious they didn't want to bother helping.
So I still have my two Play 360 speakers with faulty playback when paired for stereo output. £220 spent and not fit for purpose.

Nokia 610 car kit and Nokia 6500 Classic phone

Hi,
Has anyone else had problems connecting a Nokia 6500 Classic to a Nokia 610 car kit. The handset won't remember the pairing and I have to enter the 16 digit passkey every time I start up the car, even althouth the "remember pairing" feature is activated. Other models of Nokia handsets connect fine

I have managed to download the contacts with the N95 by installing the "download Contacts" application on the N95.
You HAVE to make sure that the paring between the two phones is deleated, then that the "download contacts" app is running on the N95 before assigning the SIM again from the 610, entering the passcode and then choose YES to the questian "Download contacts?"
The only problem is then that the contacts display as Lastname/firstname as opposed to firstname/lastname which is my preference and I cannot for the life of me seem to be able to change this. Still I cant have everything I suppose. At least its keeping the pairing without having to enter the passcode everytime which is still the case with the 6500.
Did anyone ever get to the bottom of this passcode problem? Or been able to display the contacts downloaded from an N95 as firstname/lastname?
best regards.
Slabologist.

Sound playing through speakers and Headphones at the same time...

Hi everyone, I have a Toshiba Satellite A215 S5849. It is only about 6 months old. Now whenever I plug my headphones into the headphone jack, sound keeps playing through the speakers and in the headphones at the same time. Also the speakers do always have a crackling sound like they are blown. I have been trying to fix it for awhile now but no luck. Any help would be appreciated.

Hello again, sorry that the driver did NOT resolve the issue. What I suggest we try is the Support Assistant. This will do a scan on your entire computer and if the computer does have a issue it will find it and show you how to resolve the issue. Please click on the following link to get to the download. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1&cc=us&dlc=en&lc=en...
Thanks again.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I TUNES WON'T PLAY IN 5.1 SURROUND SOUND WITH WINDOWS 7. ONLY PLAYS FRONT SPEAKERS AND SUB WOLFER BUT WON'T PLAY REAR SPEAKERS. YOU TUBE VIDEOS PLAY ALL 5 SPERAKERS .

I TUNES WON'T PLAY MY LIBRARY IN 5.1 SURROUND SOUND ON MY DELL 4600 COMPUTER. I HAVE ALTEC LANSING SPEAKERS THAT ARE WIRED THROUGH THE PORTS IN THE REAR OF COMPUTER. IT PLAYS ONLY FRONT SPEAKERS AND SUB WOLFER, BUT YOU TUBE VIDEOS PLAYS IN ALL 5 SPEAKERS. I HAVE A WINDOWS 7 OPERATING SYSTEM. I TUNES LIBRARY PLAYED CORRECTLY IN 5.1 SURROUND SOUND WITH WINDOWS XP ON THE SAME COMPUTER, BUT CHANGED WITH WINDOWS 7 OS. THE DRIVER SETTINGS ARE CORRECT AND SET TO 5.1 SURROUND SOUND AND WHEN GOING THROUGH SPEAKER TEST, ALL 5 SPEAKERS PING. iS THERE ANYTHING I CAN DO TO GET THE REAR SPEAKERS TO PLAY FROM MY I TUNES LIBRARY?

Hi mikefrompoland,
For more information about 5.1 Surround Sound in iTunes, you may find the following article helpful (it is primarily aimed at Mac users, but the settings in Windows should be similar):
Setting up iTunes and your DVD Player for digital surround sound
http://support.apple.com/kb/ht4072
Note: For surround sound to work, the content being played must be encoded to support it.
Regards,
- Brenden

Can I claim my Nokia Play 360 Speaker ?

I had bought nokia alumina 800 just about a month go. So can I also claim Player 360 speaker ?

If you purchased it before the promotion started then unfortunately you are not entitled to claim one. If you feel that is unfair you should contact the retailer and/or Nokia care in your country.

My iphone volume bar disapears alot and wont play with speakers and my lock button has been jammed

Recently my lock button on my iphone 4s got jammed and it wont play music. The entire volume bar will disapear and even when i have headphones plugged in the music will randomly stop and speakers wont work through a dock connector. Any

Your Sleep/Wake button is jammed, and it sounds like you have many other issues for your device. Sounds like physical damage. You may need to visit an Apple Store so they can offer you an out-of-warranty replacement for $199.

Magnets, metals and Nokia Lumia?

I don't understand this:
"When a carry case, belt clip or other form of device holder is used for body-worn operation, it should not contain metal and should provide at least the above stated separation distance from the body."
" Keep the device away from magnets or magnetic fields."
WHY?
Many belt clips, cases, have magnets and metals inside...
http://www.nokia.com/in-en/support/product/lumia525/userguidance/?action=singleTopic&topic=S-SAR
http://www.nokia.com/in-en/support/product/lumia525/userguidance/?action=singleTopic&topic=S-CARE-AN...

Hi see also
Jehora
Registered Member
Posts: 1
Nokia Play 360 stereo music unstable.

Receiving messages on my Lumia 1520 while connecte...

I´ve got Skype running simultaneously on my PC with Windows Ultimate 7 and my Lumia 1520 running with Windows Phone 8.1.
Messages i receive such as pictures and text messages, will show up on my Windows 7 with absolutly no delay what so ever. This is not the case on my Lumia 1520. There´s a delay for up to a minute before the same message appears on my phone.
Both units are connected to my WIFI and the problem with the delay only occours when my Lumia 1520 is connected to WIFI and newer when I´m connected to my cellphone operators 4G.
What is the reason for this and is there something that I can do to correct it?

Hi,
The only thing you might do in this scenario is leaving the screen unlocked so that the WiFi connections stays active. This works best if you leave your phone connected to power supply.
You can play around with the Windows Phone lock screen and WiFi connection settings here. If your screen locks your WiFi connection might take pauses in the connection thus resulting in delayed delivery of notifications.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Free play 360 wireless speaker with nokia lumia 80...

Hi Nokia, .
I bought a lumia 800 26 October. Same day i get the unique code.i finished all setup of the phone, , i then called nokia care and they said my play 360 wireless speaker delivered in 7 to 20 days .now it's 28 november and my play 360 speaker not come what I do now.i am deeply disappointed. please help me sort this out. .
Regards,.
Hitendra Kumar

As this is a user to user forum only, i would contact Nokia directly by clicking the Nokia Support link at the bottom of this page.

Nokia Lumia 1520 OVERHEATED Symptoms and Died Afte...

My new phone Nokia Lumia 1520 is beautiful and it works great. I like its big 6" screen and everything else it was designed to do.
However, for first two months of using this new phone, it started showing overheating problem. I remember overheating occurred at least 4-5 times in last two month period. Last time overheat issue got really worst yesterday. It was not hot enough to burn your skin but It got to the point of intolerable. Overheat happens when my phone was heavily in use: frequent calls, texting, and internet usage, and other apps running in background like Microsoft OneDrive Cloud. I talk many times over 15 and 30 minutes long on the phone, and the phone heats up. When it overheated, I stopped using the phone and let it cooled. It cooled off after it has a little rest. The battery was always good; it runs almost of the entire day and only needs recharge at end of day.
Then until yesterday, I turned on the feature "Internet Hotspot Sharing" in Settings for very first time to get my laptop online. I worked on my laptop for several hours. When I got home last night, Nokia Lumia 1020 was completely knocked out. It went blank and unresponsive. I left it charging the entire night. This morning, it didn’t even turn on or off. It was just a dark screen, dead weight.
Today I am going to take it back to AT&T service store and have it checked out. I went online today and found this overheat discussion going on, and so here I post my facts to share with everyone.
Usage in 2 month period (60 days):
Phone calls: 1,503 times, 25.1 calls per day
Phone call length at least 60 minutes: 1 time
Phone call length at least 30 minutes: 17 times
Phone call length at least 15 minutes: 66 times
Total minutes used: 5,271 minutes
Total Picture/Video /Text/Data Used: 735 times, 24.5 messages per day
Data used: 168 times
Text used: 476 times
Picture & Video Used: 91 times
Total data used: 3,695 MB or 3.6 GB
Solved!
Go to Solution.

To: yasfer21 Mobile Visionary
Looking at the statistic of many people reporting overheat problems with the phone. Does that tell you something? I think Nokia is aware of their inferior product. Nokia needs to improve their product quality or risk of losing customers like me. I'm one of many reports about overheat problem. This is not an issolated issue; it's commonly reported from users like me regarding this phone.
I will be happy to show you proof of my transaction with AT&T. I can post it here for everyone to see. I bet if you go to Nokia assembling facility, you would probably see tons of returned overheat phones. Research it yourself rather than speculating. Your thought is irrelevant to the overheat issue experiencing by users.
The replacement phone I received from AT&T seems to be working fine now. It's working ok. Overheat issue has disappeared from the replacement phone. I will post my comment again if overheat issue repeats. Technology we using today is just a temporary for a better invention and idea tomorrow. Remember we have progressed from a little pager device clipped to your waiste 20 years ago to smartphone screen today?
There's no such thing as perfect on this planet earth, ranging from birth defects to space shuttle disasters Challenger & Columbia. All we can do is to learn, improve, and keep on moving toward Type 1 Civilization. We can never reach a perfect point, our universe is forever expanding.

Nokia Lumia 1520 - Bluetooth and Data Connectivity...

Hi - i recently updated my Nokia lumia 1520 with a new firmware that Nokia tool told me being available. after that i have consistantly having bluetooth connectivity issues and Data connectivity issues.
i have a Jabra Clipper bluetooth headset which . i am no longer able to pair it. it detect and says jabra clipper, then starts pairing, then simply says couldn't connect.
if i have wifi on, if i go out of range of the WIFI signal, my data connection stops working as well. this is 100% of the time. i have to reboot my phone to get data connectivity back.
Its on Lumia Cyan
manufacturer name: RM-937-im_mea3_1019
core build id: 7030.80
bsp release: 2061.0066
applicatoin versoin: 3.11.2.1
build creation date: 7/8/2014
from Nokia software recovery tool:
Product Code: 059V479
Software Version: 02061.00066.14253.40002

Because I am just an end-user like you and I do not have your hardware combination here, I can only give general advice. Could be a new interoperability issue between these two devices, introduced with Lumia Cyan. Could be a old wrong pair-key. Or could be interfering between your Bluetooth and Wi-Fi (Bluetooth Adaptive Channel Hopping). Therefore, let us start with the Bluetooth part:
on the Nokia Lumia 1520, Settings » Wi-Fi » Off (to avoid any interference)
on the Nokia Lumia 1520, Settings » Bluetooth » On
(status: paired) tap and hold your Jabra CLIPPER » delete (if paired already)
on the Jabra CLIPPER, press and hold the multi-function button until the indicator light is solid blue (approximately 6 seconds) to activate the paring mode
Your Bluetooth headset should appear in your phone now. After you tapped on it, it should be paired successfully. Does it?
If not, start over again and between step 1 and 2, power off both Jabra CLIPPER and Nokia Lumia 1520.
If it still does not work, start over and between step 1 and 2, please hold volume down + power until the Nokia Lumia 1520 turns off (soft reboot; do not forget to set your date/time afterwards).
If it still does not work, start over and between step 1 and 2, turn off your Wi-Fi access point.
Does it work now?

Nokia lumia 1520 loud speaker grinding sound and w...

hi,
my nokia lumia 1520 has been making sound grinding sounds which can only be heard if you put your ear close to the loud speaker. i emailed the company that i bought the phone from and this is what they said:
"for this type of issue, you can do a Master Reset on your phone (please take note that by doing this all of your data will be erased). If the problem persists, kindly go to your nearest Nokia service center to have it checked. If it's still under warranty, any repairs will be free of charge. If it's NOT under warranty, please get the code from the service center and forward it to us through [email protected] so we can review the charges (subject for approval) and give you a refund for it."
i did as they said but when i went to the nokia care centre, since i live in uk and the phone is from dubai they said that its out of warranty so i asked them for a code as the company said to me but nokia care team had no idea what i was talking about. i showed them the email and nothing
so i was wondering if anyone can help me out
id really appreciate it
thanks

Hi thedeepsleeper,
Welcome to the Nokia Support Discussions!
Are you still having an issue with your Lumia 1520? If yes, did something happen to your phone prior to the issue? What troubleshooting steps have you tried so far? Does it happen only when you put it on a loudspeaker? How about when connecting your earphone to your phone?
If you would like to send it for repair and since there's no international warranty, we suggest sending it to a Nokia Care Point in Dubai instead. To know more about the difference between the warranty in the UK and in Dubai, see these links:
http://www.nokia.com/gb-en/support/manufacturers-limited-warranty/
http://www.nokia.com/ae-en/support/manufacturers-limited-warranty/

My Nokia Lumia 1520 has a plethora of issues

This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
After I inherited my Nokia Lumia 1520 I had to wait a few weeks before I could install Windows Phone 8.1 (Blue) + Nokia Lumia Cyan on it, after doing so I signed in with my Microsoft-account (as it was of a deceased family member before, and I was using his Microsoft-account, so I had to factory reset it), after resetting it I noticed a plethora of issues that weren't present in Windows Phone 8, no offence to anyone at Microsoft, but Windows Phone 8 had absolutely 0 bugs I ever experienced, no crashes, no oddities, ever since the new operating system was released all my phones as well as my ex-girlfriend's and my girlfriend's phones have been experiencing issues, but none more than my Nokia Lumia 1520, here is a summation of each phone. Note that I am a huge Windows Phone fanboy, so I have purchased several devices for multiple people, and I'll write what they've told me down here too. Note that most are either Nokia Lumia or Microsoft Lumia, but one is by the Cantonese manufacturer, Huawei so I don't know if that will be considered (ir)relevant by the moderators.
Nokia Lumia 1520:
* Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
* It randomly starts pressing physical buttons, and when I try to press them it's not recognized by the phone, and there is no way to turn my phone off or even put it in stand-by while it's doing this.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this.
* It sometimes starts crashing random applications with provocation.
* Sometimes it won't charge.
* It crashes randomly while playing videos on Google YouTube and other websites.
* It can't download Lumia Help + Tips.
* Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
* Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
* It won't show the profile pictures of my Microsoft Skype-contacts.
* The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
* Cortana randomly starts in the middle of other things.
* Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
* Internet Explorer Mobile randomly opens tabs I didn't ask for.
Nokia Lumia 920:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
* Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
* Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
* It can't download Lumia Help + Tips.
* On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
* When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
* It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
* The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
* Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
* Sometimes I can't copy or paste anything.
* Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
Nokia Lumia 520:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
* It can't download Lumia Help + Tips.
* It sometimes won't charge.
Nokia Lumia 530 Dual S.I.M.:
* After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
* It can't download Lumia Help + Tips.
* Sometimes it doesn't recognize the 2nd S.I.M. Card.
* Like before, the Calendar doesn't function on the lock-screen.
Microsoft Lumia 353:
* Touch related issues similar to the Nokia Lumia 1520 as expressed above.
Huawei Ascend W1:
* The phone will detect low storage even when there is lots of free space.
Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

Confirm that Date / Time settings are correct.

Nokia Lumia 1520 video recording on Microsd card i...

First off, I have a Nokia Lumia 1520 for about one month now. I love the screen size and everything. My picture/video recording to phone memory works fine. I have recently purchased a Class 10 Sandisk Pixtor 64GB microsd card from Best buy for video/pictures storage due to this device having only 16GB of memory.
http://www.bestbuy.com/site/sandisk-pixtor-64gb-microsdhc-class-10-memory-card/1299201.p?id=12190475...
Picture taking is fine writing to this card. However, I noticed that on all video recording mode (720p to 1080p), the video would sometimes skip and lose a few frames here and there. For example, when i try to record a video of a kid running, the video playback will show the kid run across but would jerk or freeze a bit during his run (almost like the phone is too busy doing other tasks during recording). Playing the same videos on a computer show the same result which means the video taken were bad to begin with. My temporary fix is to switch video/picture recording to the phone storage itself but that defeats buying the sd card in the first place.
Anybody else having this issue? I couldn't find another microsd card to test but i wonder if the phone itself is having a performance issue with sd cards in general. Should i engage with tech support from Nokia?

It is quite well known that Class10 card are overkill on a mobile phone and in many cases have been proven to actually have worse performance when compared to even Class4 cards.
Class10 cards really only make sense in (high end) DSLR ca,eras where itis a requirement the shots can be written to the card fast. In practical use the class only indicates the card cab sustain a transferrate of X MB/s and with that in mind a Class4 card even will be plenty fast for your mobiel phone.
Due to the fact a Class10 card is basically overspec for the hardware it may even cause timing issues.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Play 360 speakers and Nokia Lumia 1520

Similar Messages

Maybe you are looking for