Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

Similar Messages

  • No driver found - Nomad Jukebox Zen Xtra - WinXP

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    Specifics:
    Windows XP Pro SP2
    38GB free hard dri've space
    Zen Xtra firmware version: 2.0.03

    I have the same problem. But when i try to installl it it says he is missing an .nfo file.
    I removed WMP and reinstalled WM0 because is crap.
    I have Windows XP SP2
    I have the newst firmware on it.
    Can somebody help me with this because it's annoying not to put any new music on your mp3 player.
    I never experienced this before even after formatting my HD.
    Almost the same problem as fritzm but not completely because het gets an different error.
    I have installed the CD but that doesnt work either.
    I have installed the software from the website but that didnt help because he doesnt recognize my player.
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  • Nomad Jukebox Zen Xtra won't turn

    My problem is exactly as the title states. I have a Nomad Jukebox Zen Xtra (40 gig HD) and I cannot get it to power on. This problem has been occuring since yesterday evening. I try to plug it into the computer via the USB cable, but this does nothing. The same is true of plugging it into a wall outlet with the charger that came with it. I can't tell you what the firmware on it is, as I have no ability to view that.
    Any suggestions as to what I can try next?

    I have (and left it out for fi've minutes, per another suggestion in another thread). Thanks to both of you for your help, I'm in contact with Creative's customer support via email now (thankfully it's within the 90 day warranty period)

  • Nomad Jukebox Zen Xtra connection probl

    Hello Everyone.
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    So now assuming it is a PC problem, where do I go from now? Thanks in advance for any help you can give me

    Hibbs,
    Thank you for your response. The only thing that comes to mind is k-lite codec pack I downloaded and installed for the Indeo codec needed for my clicksmart 820. I'm not sure if that would have anything to do with the disruption of my device. The camera itself worked but wouldn't record videos until I installed the codec. Everything else to my knowledge is the same. No other new USB devices installed either.

  • Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

    I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
    Any help is appreciated..... I'm lost!
    Thanks
    KB

    The firmware update only works on a windows XP machine.
    you also need to have Windows media player 0 installed
    you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
    if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
    open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
    Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
    Back up everything on the player, all music, playlists and data files.
    update the firmware.
    if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
    it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
    make sure that the player is fully charged, and that the mains charger is also attached.
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  • Nomad Jukebox Zen Xtra: Nomad Explorer says Not connected ... first time u

    I just bought a Nomad Jukebox Zen Xtra. I used the installation CD to install everything and Windows automatically tried to locate a driver for it but it was not successful, so I downloaded the driver for the Zen Xtra from this website and installed it.
    However, when I open "Nomad Explorer" it shows the player's logo with a red X and says "Not connected". How do I get the player to connect to the computer?
    This is my first time using a Nomad Jukebox Zen Xtra and I have limited computer knowledge, but I know all my USB ports are working.
    Any help would be appreciated.
    -John

    Hi!?I'm having the same problem. I bought the player, but after a couple of weeks I've exchanged it, because of some hardware problem. The original player worked all right, but the new one is not recognized by NOMAD Explorer ("not connected"), and?I also?can't copy files via Windows Explorer. The strange thing is I managed to copy a couple of albums, but then it'sstarted to hang the Explorer. The firmware version is 2.0.03. I reinstalled the drivers and NOMAD Explorer - didn't help. PS: You've got to help me, 'cause my iPod-loving friends laugh at me, so it's my and Creative's reputation we're talking about

  • Nomad Jukebox Zen Xtra Firmware Update Issue

    My player does not get recognized after attempting to update firmware (ZenXtraP4SAudible_PCFW_LB_2_0_03.exe) according to website instructions.
    When turned on the player displays "Firmware Problem" for a fraction of a second, then it goes into Rescue Mode v., Boot v.4, HW v0.0., 4 items in the menu ( Clean Up; 2 Format All; 3 Reload OS; 4 Reboot)
    This is my setup:
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    Product type: Professional
    Product version: 5.
    Service pack: 3
    Kernel build number: 2600
    IE version: 8.0000
    System root: C:\WINDOWS
    Processors: 2
    Processor speed: 2.6 GHz
    Processor type: AMD Athlon(tm) 7750 Dual-Core Processor
    Physical memory: 3072 MB
    Video driver: ATI Radeon HD 4800 Series
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    Creative MediaSource
    Creative NOMAD Jukebox Zen Xtra
    Windows Media Format Runtime
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    Problem solved!
    I did not follow the link you provided, thanks for the suggestion anyway. I read in another post that you advised to disable the device in Device Manager, although I took a different route. This is what I did after enabling Mediasource DETECTOR
    . Completely uninstall Windows Media Player , revert to WMP 0, inlcuding the Runtime
    2. Reboot the PC
    2. Once rebooted connect the player to the PC
    3. right click MY COMPUTER->MANAGE->DEVICE MANAGER
    4. Under Windows Portable Devices right click NOMAD JUKEBOX ZEN XTRA, then select Update Drivers
    5. Navigate to "C:\Program Files\Creative\Jukebox 3 Drivers" to select the driver, OK all the windows
    6. Run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe with the player connected
    7. I was prompted if I wanted to replace the Firmware with the same version (2.0.03) I said yes... within seconds the player came back to normal.
    I hope that the above can help people in my same situation. The culprit seems to be WMP and all the hidden software installed with it. Freakin Microsoft!
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  • Nomad jukebox zen xtra - cannot create file w message when trying totransfer fi

    My 30G nomad jukebox zen xtra was working great until recently. Now when I power my player up after a day of no use, it takes 0-5 minutes to rebuild the library. When I begin to transfer files using Media source after a few transfers I get the "unable to create file" message and can no longer transfer. I have tried disk clean up and re-booting to no avail. I tried installing the new firmware and this worked for about 80 songs and then I began getting the same problems. I have completely cleaned my PC of adware and spyware and this has no effect. I love my player but am becoming a little frustrated. Would anyone have any ideas? This all started when I turned on my player one day and all of the music was gone. I re-transfereed everything back and later noticed that I had two of everything. I deleted all of the duplicates and from that point on it began to take 5 minutes to rebuild the library but I could still transfer files with no problems. One last thing, when I run disk cleanup in rescue mode, once it gets to 99% done it stalls there for about 0-5 minutes before going back to the rescue mode menu.
    scott

    i experienced the same problem. until 2 weks ago it worked fine. but a visited the support site and found out that all the software was new. so i downloaded the new versions. even the new firmware with the e at the end. i was at the edge to smash my monitor when i found out that after the firmware update the sound was hearing so quiet. after rebuil os and searching 2 hour on the net for the previous firmware release, prior to E release, i solve the sound problem.
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    so i thought it was the driver problem since the media library i could access just fine. so i kept the original driver but installed all the new software (mediasource, nomad explorer, nomad zen plugin for mediasource).
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    and one last find. after the E firmware adveture, i experince what other are and was praing not to happen to me. the battery is lasting much much short period. and the green light if you look carefully is fluctuating in intensity. this was not happening until i burn the new E firmware. .0.02e. now after the rebuild os and writng a firmware it displays .0.02 without the E. the sound is like before. 24 damages your ears but the battery problem stills persit. it driving me crazy.

  • Nomad Jukebox Zen Xtra - Battery 3.6v vs. 3

    Hey all - I'm looking to purchase a replacement battery for my 30g Nomad Jukebox Zen Xtra and I've found some cheap ones from ebay (such as this one). The question I have is this: my stock battery is 3.6v but this replacement (which has the same parts number) is rated at 3.7v - is this a problem? Will this damage my player?
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    I found the following discussion on PowerStream.com :
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  • Nomad Jukebox Zen Xtra 60gp prob

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  • Nomad jukebox zen xtra driver for use with Vista 32 b

    Hi,
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    Try reading this thread. I had the same problem and the solution worked for me. http://forums.creative.com/creativel...a&message.id=7?

  • No power after firmware upgrade on nomad jukebox zen xtra

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    I have the same problem too, but my unit is a?Creative Normad Junebox Zen Xtra 40GB. I was trying to find a solution to my problem when I read about your problem. I have pressed the reset button, on / off switch, removed the battery, reinstalled the battery, and nothing seems to work. I was hoping you?might get a solution to this problem, so that I might be able to fix my MP3 player. If I hear of a solution, I will let you know, thanks for sharing. Issue:? While updating the firmware to the Zen Xtra 40 GB, the unit powered down and?has never came on again. There seems to be no real reason why the unit should not power up. The battery and the AC adapter are working correctly. I am very disappointed in Creative...

  • NOMAD Jukebox Zen Xtra file recovery from working harddri

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    Does this happen with all tranfers or any certain audio files? Have you try reinstalling the driver or try running Cleanup in Rescue mode.
    JasonMessage Edited by Jason-CL on 09-04-2006 04:46 PM

  • Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

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    in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
    [/B]

    Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

  • Missing Songs on Nomad Jukebox Zen Xtra - 40GB. Player empty but space not 1

    I have the Nomad Jukebox Zen Xtra 40GB.
    Over the last couple of weeks I?ve been slowly ripping my CDs, using Creative MediaSource and then adding them to my Nomad player. Recently, I went to turn on my player and notice it saying ?rebuilding library?. I thought nothing of it.<SPAN> I then went to see how many songs and albums were on the player and from what I could tell it looked like a lot less than what I thought I had copied over. The songs were something like 3750 and the number of albums was something like 350, which was far less than what I thought it should be but was not 00% for sure.<SPAN> Total free space was something like 7800MB.
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    Someone help please.<SPAN> How do I get back my missing songs and/or reset the player? If at all possible I?d like to get the missing songs off the player since I don?t have those ripped songs on my computer and don?t feel like ripping all those songs again.<SPAN> What is going on?

    PaulS7 wrote:
    Thank you. I'm trying that now. I see that I can reload the OS (Firmware). Does anyone know where I can find out what the latest firmware is to see if I need to upgrade? How do I find out what the latest firmware is and where do I go to upgrade?
    Make sure to read the FAQ post. All downloads are got from Nomadworld.com downloads.

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