Nomad Zen Jukebox dead battery - where to get fixed in Phoen

I have had a Nomad Zen Jukebox for several years. Sadly, after I got another player, I let this one sit for several months and now the Li-ion battery is dead. It's one of those 3.6 v batteries soldered onto the mainboard.
I li've in Phoenix. Anyone know where I can get the battery replaced locally? How about mail-in service?
Thanks for any assistance.
laeva65
Phoenix, AZ

You should be aware that there are signifficant changes with upgrading ( or more apropiatly) changing your firmware version from one starting with a point somehting to a two point somehting firmware, and i would only advise you do it if you realy need to ( ie you need it to work on a windows Vista P.C)
there is a .30.somehting firmware for that player somewhere ( i think) that shouldnt be such a huge change.
goign to a 2.something firmware will:
make the Zen Xtra an MTP device that you can drag n drop stuff to, and it will also help intergrate it with other programmes such as widnows media player on p.cs that dont have the drivers ( i think)?
during the update process ( if it doesnt brick your Zen) everything on you hard dik will be completly wiped, all mucis, playlists and anny other files that you have stored on your player.
?As? with all firmware updates you should make sure that the battery is fully charged and the player is conected to the mains charger.
Updating toa ver2.something firmware is only possible on a windopws XP machine, and that XP P.C must be checked to make sure its is free from windows media player and windows media player runtim, you need to go to the control panel and select remove? on WMP then roll it back to windows media player 0, re-boot your XP p.c, then go back to add/remove programmes, remove Windows media player runtime ( roll back to windows media player ) re-boot your p.c then with a bit of luck the firmware will uipdate to the latest version.
In my opinion unless you realy want the Zen to act as an MTP device, and work on windows vista, theres not much to differentiate between the last ver firmware and the last ver2 firmware, read t6he link below ( if it still woks) and you should get an idea of the hassle i had when trying, then failing ( and eventualy suceeding) in updating the firmware on my Zen Xtra.

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