Not able to download free apps

Every time I try to download a free application, I enter in my apple password. Then it tells me that I have to verify my payment. I have updated my payment information over 5 times. I still get the message saying that Paypal is not supproted on this device. To manage or change your payment methond to the the Itunes store on your computer.  You must verify your payment info before you can make purchases.
I have uploaded/redeemed an Itunes card and I have a 9 dollar credit.  I have contacted the support and I still am unable to download.
I don't have a Paypal account either/

Go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'iTunes', then 'iTunes Store'.
A new page will open.
Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
Fill out the 'Please tell us more about the issue' box.
Click the blue 'Continue' button.
Choose your country.
Select the contact option that suits your needs best.

Similar Messages

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    I'm not able to download free apps from App Store. Every time I try a message encounters me showing some billing information. That doesn't make any sense as I just need to download free app. What should I do? Please guide me someone.

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
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    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

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    Jinut21 wrote:
    I am not able do download any apps
    What happens when you try...? Make sure you are in the iTunes Store for your Country...
    If you are... and have a Valid Payment Method associated with your account...
    Try This...
    Close All Open Apps... Sign Out of Your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

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    You will need to contact iTunes support to get that sorted out: http://www.apple.com/support/itunes/contact/

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    When your account becomes disabled, Apple provides the following recommendation:
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    khalid08 wrote:
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    Message was edited by: graphico
    Message was edited by: graphico

  • It's not letting me download free apps something to do with my debt card

    I can't download free apps I keeps taking me to my debt card information idk why when. It's a free app help

    not sure if it works with debit cards
    as I have not had one since I turned 18
    if you dissagree with apple only letting people use credit card then let them know
    http://www.apple.com/feedback/
    as they never ever read or write in this using helping user forum

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