Not able to open PDF or do any changes even if the PDF opens. Run Time Error is shown every time when trying to open PDF. Please help

Hi,
Not able to open PDF or do any changes even if the PDF opens. Run Time Error is shown every time when trying to open PDF. Please help

Hi Shilpa ,
Please refer to the following link and see if that helps you out.
https://helpx.adobe.com/acrobat/kb/runtime-error-roaming-profile-workflows.html
Are you trying to access the PDF with Acrobat or Adobe Reader?
Regards
Sukrit Dhingra

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    Process:          
    Safari [422]
    Path:             
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:       
    com.apple.Safari
    Version:          
    8.0.2 (10600.2.5)
    Build Info:       
    WebBrowser-7600002005000000~1
    Code Type:        
    X86-64 (Native)
    Parent Process:   
    ??? [1]
    Responsible:      
    Safari [422]
    User ID:          
    502
    Date/Time:        
    2015-01-04 15:35:34.967 +0000
    OS Version:       
    Mac OS X 10.10.1 (14B25)
    Report Version:   
    11
    Anonymous UUID:   
    CB78841A-4FFB-9877-E4F8-0DD0A258C566
    Time Awake Since Boot: 760 seconds
    Crashed Thread:   
    13
    Exception Type:   
    EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:  
    KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
    __TEXT            
    000000010b987000-000000010b988000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib  
    0x00007fff9565956a semaphore_wait_trap + 10
    1   libdispatch.dylib       
    0x00007fff9162ab9c _dispatch_group_wait_slow + 218
    2   com.apple.CloudDocs     
    0x00007fff915b2a1a -[BRXPCSyncProxy resultWithTimeout:] + 57
    3   com.apple.CloudDocs     
    0x00007fff9159e416 +[BRAccount _refreshCurrentLoggedInAccountForcingRefresh:error:] + 287
    4   com.apple.CloudDocs     
    0x00007fff9159e5ba +[BRAccount currentCachedLoggedInAccountWithError:] + 39
    5   com.apple.CloudDocs     
    0x00007fff915b6c06 LBCopyUbiquityAccountToken + 51
    6   com.apple.Foundation    
    0x00007fff92cc7f35 -[NSFileManager ubiquityIdentityToken] + 48
    7   com.apple.AppKit        
    0x00007fff8d72877c +[NSDocument _isICloudEnabled] + 41
    8   com.apple.AppKit        
    0x00007fff8d7952c9 -[NSDocumentController(NSInternal) _anyDocumentClassUsesUbiquitousStorage] + 86
    9   com.apple.AppKit        
    0x00007fff8d795192 +[NSSavePanel _supportsAppCentricBrowsing] + 99
    10  com.apple.AppKit        
    0x00007fff8d6cb95c -[NSApplication _doOpenUntitled] + 170
    11  com.apple.AppKit        
    0x00007fff8d604b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
    12  com.apple.AppKit        
    0x00007fff8dd2a5b0 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_i nvoke557 + 37
    13  com.apple.AppKit        
    0x00007fff8d90e389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
    14  com.apple.AppKit        
    0x00007fff8d90dd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
    15  com.apple.AppKit        
    0x00007fff8d5fd354 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1745
    16  com.apple.AppKit        
    0x00007fff8d4ae62c -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 2118
    17  com.apple.AppKit        
    0x00007fff8d4adc91 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 406
    18  com.apple.AppKit        
    0x00007fff8d4acf37 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 412
    19  com.apple.AppKit        
    0x00007fff8d4acc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    20  com.apple.AppKit        
    0x00007fff8d4ac6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    21  com.apple.Foundation    
    0x00007fff92cdb458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    22  com.apple.Foundation    
    0x00007fff92cdb2c9 _NSAppleEventManagerGenericHandler + 102
    23  com.apple.AE            
    0x00007fff94c5499c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    24  com.apple.AE            
    0x00007fff94c54719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    25  com.apple.AE            
    0x00007fff94c54623 aeProcessAppleEvent + 295
    26  com.apple.HIToolbox     
    0x00007fff9071c37e AEProcessAppleEvent + 56
    27  com.apple.AppKit        
    0x00007fff8d4a8d76 _DPSNextEvent + 2665
    28  com.apple.AppKit        
    0x00007fff8d4a7e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    29  com.apple.Safari.framework  
    0x000000010ba09ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    30  com.apple.AppKit        
    0x00007fff8d49be23 -[NSApplication run] + 594
    31  com.apple.AppKit        
    0x00007fff8d4872d4 NSApplicationMain + 1832
    32  libdyld.dylib           
    0x00007fff90c655c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff9565f22e kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff91623a6a _dispatch_mgr_thread + 52
    Thread 2:: Dispatch queue: com.apple.WebKit.ServicesController
    0   libsystem_kernel.dylib  
    0x00007fff9565956a semaphore_wait_trap + 10
    1   libdispatch.dylib       
    0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
    2   libextension.dylib      
    0x00007fff86f8cb62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
    3   com.apple.ShareKit      
    0x00007fff8a86b80e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttri butes:] + 1273
    4   com.apple.ShareKit      
    0x00007fff8a86bfca +[SHKSharingService sharingServicesForItems:mask:] + 894
    5   com.apple.AppKit        
    0x00007fff8dd9646a +[NSSharingService sharingServicesForItems:mask:] + 69
    6   com.apple.WebKit        
    0x000000010cf6ef01 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
    7   libdispatch.dylib       
    0x00007fff91625323 _dispatch_call_block_and_release + 12
    8   libdispatch.dylib       
    0x00007fff91620c13 _dispatch_client_callout + 8
    9   libdispatch.dylib       
    0x00007fff91624365 _dispatch_queue_drain + 1100
    10  libdispatch.dylib       
    0x00007fff91625ecc _dispatch_queue_invoke + 202
    11  libdispatch.dylib       
    0x00007fff916236b7 _dispatch_root_queue_drain + 463
    12  libdispatch.dylib       
    0x00007fff91631fe4 _dispatch_worker_thread3 + 91
    13  libsystem_pthread.dylib 
    0x00007fff9608a6cb _pthread_wqthread + 729
    14  libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff9565e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 4:: Dispatch queue: com.apple.root.default-qos
    0   libsystem_kernel.dylib  
    0x00007fff9565956a semaphore_wait_trap + 10
    1   libdispatch.dylib       
    0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
    2   com.apple.StoreFoundation
    0x00007fff87ca46fd -[ISServiceProxy performSynchronousBlock:withServiceName:protocol:isMachService:interfaceClassNa me:] + 273
    3   com.apple.StoreFoundation
    0x00007fff87ca47d1 -[ISServiceProxy accountServiceSynchronousBlock:] + 52
    4   com.apple.CommerceKit   
    0x00007fff9365318c -[CKAccountStore primaryAccount] + 137
    5   com.apple.Safari.framework  
    0x000000010bf817ca __51-[WBSParsecSearchClient _fetchStoreFrontIdentifier]_block_invoke + 68
    6   libdispatch.dylib       
    0x00007fff91625323 _dispatch_call_block_and_release + 12
    7   libdispatch.dylib       
    0x00007fff91620c13 _dispatch_client_callout + 8
    8   libdispatch.dylib       
    0x00007fff9162388f _dispatch_root_queue_drain + 935
    9   libdispatch.dylib       
    0x00007fff91631fe4 _dispatch_worker_thread3 + 91
    10  libsystem_pthread.dylib 
    0x00007fff9608a6cb _pthread_wqthread + 729
    11  libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 5:: Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.bird
    0   libsystem_kernel.dylib  
    0x00007fff9565d806 __bsdthread_ctl + 10
    1   libdispatch.dylib       
    0x00007fff91624022 _dispatch_queue_drain + 265
    2   libdispatch.dylib       
    0x00007fff91625ecc _dispatch_queue_invoke + 202
    3   libdispatch.dylib       
    0x00007fff916236b7 _dispatch_root_queue_drain + 463
    4   libdispatch.dylib       
    0x00007fff91631fe4 _dispatch_worker_thread3 + 91
    5   libsystem_pthread.dylib 
    0x00007fff9608a6cb _pthread_wqthread + 729
    6   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsqlite3.dylib        
    0x00007fff8b65680c purgeableCacheUnpin + 28
    1   libsqlite3.dylib        
    0x00007fff8b6da860 sqlite3PagerUnrefNotNull + 224
    2   libsqlite3.dylib        
    0x00007fff8b651371 moveToRoot + 257
    3   libsqlite3.dylib        
    0x00007fff8b65c492 sqlite3BtreeMovetoUnpacked + 242
    4   libsqlite3.dylib        
    0x00007fff8b63bf84 sqlite3VdbeExec + 8660
    5   libsqlite3.dylib        
    0x00007fff8b6383df sqlite3_step + 735
    6   com.apple.WebCore       
    0x000000010d5b0bc9 WebCore::SQLiteStatement::step() + 73
    7   com.apple.WebCore       
    0x000000010d5b1169 WebCore::IconDatabase::performURLImport() + 1113
    8   com.apple.WebCore       
    0x000000010d5af9d1 WebCore::IconDatabase::iconDatabaseSyncThread() + 353
    9   com.apple.JavaScriptCore
    0x000000010c777a9f ***::wtfThreadEntryPoint(void*) + 15
    10  libsystem_pthread.dylib 
    0x00007fff9608a2fc _pthread_body + 131
    11  libsystem_pthread.dylib 
    0x00007fff9608a279 _pthread_start + 176
    12  libsystem_pthread.dylib 
    0x00007fff960884b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff9565e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff9565e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff9565e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib  
    0x00007fff9565952e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff9565869f mach_msg + 55
    2   com.apple.QuartzCore    
    0x00007fff90ad8d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore    
    0x00007fff90ad8c96 thread_fun + 25
    4   libsystem_pthread.dylib 
    0x00007fff9608a2fc _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff9608a279 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff960884b1 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib  
    0x00007fff9565e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff960884a1 start_wqthread + 13
    Thread 12:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x00007fff9565952e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff9565869f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff88183b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff88182fdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff88182838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork     
    0x00007fff88682d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation    
    0x00007fff92d21b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib 
    0x00007fff9608a2fc _pthread_body + 131
    8   libsystem_pthread.dylib 
    0x00007fff9608a279 _pthread_start + 176
    9   libsystem_pthread.dylib 
    0x00007fff960884b1 thread_start + 13
    Thread 13 Crashed:
    0   libsystem_pthread.dylib 
    0x00007fff96088695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib       
    0x00007fff8697fb78 vfprintf_l + 28
    2   libsystem_c.dylib       
    0x00007fff86978620 fprintf + 186
    3   ???                     
    0x00000001139715dc 0 + 4623635932
    Thread 13 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff767061d8  rcx: 0x00007fff767061f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff767061f0  rsi: 0x00007fff96088b14  rbp: 0x000000011396de30  rsp: 0x000000011396ddb0
       r8: 0x0000000113975000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff767056b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff96088695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:
    0
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x10b987000 -   
    0x10b987fff  com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
    0x10b993000 -   
    0x10c2ccff7  com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
    0x10c76d000 -   
    0x10cc80ff3  com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
    0x10cde6000 -   
    0x10d09afff  com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
    0x10d371000 -   
    0x10d371fff  com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
    0x10d37a000 -   
    0x10d4b6ffb  com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
    0x10d5ab000 -   
    0x10e550ff7  com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    0x1139b0000 -   
    0x1139b0ff5 +cl_kernels (???) <1BD916A8-0C56-45B3-AF50-4178E0F67F8F> cl_kernels
    0x114408000 -   
    0x1144eefef  unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
    0x11454a000 -   
    0x11454afff +cl_kernels (???) <5CA5A8E4-5A2F-493A-B720-086E48E064F8> cl_kernels
    0x7fff665ce000 -
    0x7fff66604837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
    0x7fff866a6000 -
    0x7fff866a7ffb  libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
    0x7fff866a8000 -
    0x7fff866aaff7  com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
    0x7fff866ab000 -
    0x7fff866e3fff  com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x7fff866e4000 -
    0x7fff8675afe7  libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
    0x7fff86836000 -
    0x7fff8690cff3  com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff8693b000 -
    0x7fff869c7fff  libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
    0x7fff869c8000 -
    0x7fff86a5dff7  com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff86a5e000 -
    0x7fff86bc9ff7  com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff86bca000 -
    0x7fff86be4ff7  com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
    0x7fff86be5000 -
    0x7fff86c12fff  com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x7fff86c62000 -
    0x7fff86c62fff  com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff86c63000 -
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