Not able to print full pages via wireless

Hello,
I am looking for some assistance to troubleshoot an issue I am having printing from a computer using wireless to my wireless connected HP Officejet 4632.
When I open a .pdf, for example, on a PC that is hardwired into my router, I can print the entire document with no issues.  However, when connected via wireless to my network from another PC (which has a full signal strength by the way), I get partial pages and/or missing pages in the print job.
Are there any troubleshooting steps you might recommend?
Thank you,
 - Steve

Hi Steve,
What operating syste, you are using on this PC?
Try following the steps below and check if that may help:
- Open the HP software by clicking the HP Officejet 4630 icon within the Desktop or the Start Menu, then click the Printer Home Page (EWS) link.
- Click the Network tab.
- Depending on your printer model click on Networking and then on Network Address (IP) or click on IPv4 within the active network connection type.
- Click on Manual IP , and then click Suggest a Manual IP Address . A manual IP address, Subnet Mask, and Default Gateway displays.
*Be sure to take a note of the IP address and Confirm the changes, then close the EWS page.
- Click the HP Officejet 4630 icon within the Desktop or the Start Menu and click the Utilities tab, then click on Update IP Address.
- Type the manually configured IP address, click on Save and confirm.
- Open the control panel and go to Devices and Printers.
- Right click the HP Officejet 4630 icon and select Printer Properties.
- Open the Ports tab.
- Click the Add Port button, select Standard TCP/IP and click on New Port.
- Follow the steps by typing the manually configured IP address and confirm the changes.
Now try printing and check if the issue may been resolved.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    Try the printer setting reset in Firefox.
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  • I am not able to print via wifi printer

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    That printer is listed as airprint compatible - http://support.apple.com/kb/ht4356
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  • Hp office jet 4315 i am not able to print wireless

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    Hi,
    Waht do you mean by print wirelessly?
    As you may find by the product specification, it support USB connectivity only:
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I am not able to print or to do a print preview with firefox 5. The problem happens with my Xerox Laser printer and also with Bullzip PDF printer. All prints are white with the printer and empty with the PDF printer.

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    LytKT wrote:
    We called the internet company and from their end everything was working. 
    Your ISP can only determine that their equipment is responding to ping requests. They can determine nothing about your equipment or if theirs is communicating with it.
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    Glad you solved your problem. On Aperture 3.02 I find no expansion slider. Where is it in 3.01?

  • Officejet 150 wont print full pages in Word

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    Hey @dmartin05, 
    Welcome to the HP Support Forum.  
    I understand your HP Officejet 150 Mobile All-in-One Printer won't print full pages from specific word processing programs.  I would like to help.  
    I recommend you try the following steps so we can determine whether this is most likely a hardware versus software issue: 
    From the front panel of your printer, make a black copy of an ordinary full-page text document.  Does the partial page/print quality issue persist?  
    Next, touch Setup / Reports/ and Print Quality Diagnostic.  How does the Print Quality Diagnostic from your printer compare to the report highlighted in the following link?: 
    HP Officejet 150 Mobile All-in-One Printer Series (L511) - Troubleshooting Print Quality Issues
    If you were able to make a decent copy of a text document, and your Print Quality Diagnostic Report printed without any discernible issues then we can safely assume the issue is software related.  If that's the case, please respond to this post and I'll be happy to provide further troubleshooting suggestions.    
    If you find it's the opposite and there are print quality issues from the front panel, treat this as a hardware issue and follow the troubleshooting steps provided in the above-linked article.  
    Best of luck - have a great weekend!  
    E-roq
    I work on behalf of HP.
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • AX not able to print; host is "busy"

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    Check under "Additional information" near the bottom here (the AirPrint knowledge base article):
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