Not able to reprocess IDOCs in BD87

Hi Team,
I have two uses with IDOC processing role assigned, but one user is able to do this sucessfully and other can't  .. I did trace both users and exactly same objects are being cheked and it RC =0 for t-code BD87.
Please advice
Regards,
Sushma

Then it is not an authorization problem...
What is the error status and message?
If you agree, I will move this to the IDOC forum?
Cheers,
Julius

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