Not able to set static IP address after upgrading to 8.1 from 8.0

I have a dell vostro 1014 laptop.After upgrading to 8.1 from 8.0 , i am not able to give static IP address in the Internet Protocol version 4 (TCP/IPv4) Properties of my Ethernet card properties.I am getting the following error:
"COM surrogate has stopped working error"
In order to access Internet Protocol version 4 (TCP/IPv4) Properties
again , i need to restart the system
after restarting my system and when i access Internet Protocol version 4 (TCP/IPv4) Properties  i find that ip address,subnet mask and default gateway( in the
use following IP Address field) have given has become  empty.But
preferred DNS server and alternate DNS server enteries are still there.I am able to fetch IP address from the DHCP server
Does anyone knows how to troubleshoot this problem?

This problem may occur due to loss of some system files while upgrading your  dell vostro 1014 laptop from 8.0.to 8.1 or unsuccessful upgrade. 
Try to refresh your laptop by inserting windows 8.1 installation disc.
To do this go to control panel->recovery->refresh your system without loosing any data
If you don't have any windows 8.1 installation disc just download from Microsoft website.
Make sure to choose correct architecture of your windows installation (x86 or x64) when you download.

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