Not able to start the Sun Java System Access Manager 7 Console

Question

Hi All,
I have successfully installed the Sun Java System Portal Server 7 on RHEL 4.0.The problem I am facing is not able to start the Sun Java System Access Manager 7 Console while accessing the URL: http://fqdn:8080/amconsole
As soon as I try to access this URL it gives me following Excepiton:::::::
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
com.iplanet.jato.NavigationException: Exception encountered during forward
Root cause = [java.lang.NullPointerException]
     com.iplanet.jato.view.ViewBeanBase.forward(ViewBeanBase.java:386)
     com.iplanet.jato.view.ViewBeanBase.forwardTo(ViewBeanBase.java:267)
     com.iplanet.am.console.base.ConsoleServletBase.onUncaughtException(ConsoleServletBase.java:338)
     com.iplanet.jato.ApplicationServletBase.fireUncaughtException(ApplicationServletBase.java:1023)
     com.iplanet.jato.ApplicationServletBase.processRequest(ApplicationServletBase.java:469)
     com.iplanet.jato.ApplicationServletBase.doPost(ApplicationServletBase.java:324)
     com.iplanet.jato.ApplicationServletBase.doGet(ApplicationServletBase.java:294)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:747)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:860)
     sun.reflect.GeneratedMethodAccessor106.invoke(Unknown Source)
     sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     java.lang.reflect.Method.invoke(Method.java:585)
     org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:249)
     java.security.AccessController.doPrivileged(Native Method)
     javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
     org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:282)
     org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:165)
If anyone have any idea about the cause of this error,please let me know.All suggestions are welcome .
Thanx and Regards,
Chirag.

Answer 1

Hi All,
I am having exactly the same problem with the same stack trace. Has anybody have an idea how to fix this?
I have downloaded the Java Identity Management Suite.(java_es-5-identsuite-ga-windows-x86.zip) The first time installation was fine and I was able to bring the Access Manager console. I was able to create users groups etc.
However, when I uninstalled and installed it again, I got exactly the same error described in the thread. Running "amserver start" and "amserver restart" did not help. I did the installation one more time
but again I got the same error.
Thanks for the help.
celikkan