Not able to view the content in Microsoft help viewer (MS VS 2012)

Hello Team,
I'm Rahul from Daimler-Chrysler, Bangalore location. I’m the IT Engineer for Daimler-Chrysler.
We tried many settings in IE but still not able to resolved. So i need more expert help. 
My customer having one issue- 
# User is not able to view the content in Microsoft help viewer (MS VS 2012), below is the error: Its opening in HTML Format.
So please help me. Contact no- +91-9972004298. and personal id:- [email protected]/[email protected]
I call you to Microsoft customer care they advice me to ASK Question. Please help me, I'm waiting for your reply.
Thanks,
Rahul B. Patil.
+919972004298.

Hi Sri,
it looks that your HANA instance has been created before we enabled the web-based development workbench. Some privileges are missing, we can't migration those existing instances.
Nevertheless you can ignore the error above. You can see all the content inside your instance "smstest1".
If you want to get rid of the cosmetic issue. You might delete this instance and create a new one.
Best regards
Xu

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