Not able to view the excel output from eBS

Hi All,
I am not able to open the reports for the first time and this error is keep on coming everyday whenever i try to open any report for the first time.
     Microsoft office Excel cannot access the file 'http://  '. There are several possible reasons:
     The file name or path does not exist.
     The file is being used by another program.    
     The workbook you are trying to save has the same name as a currently open workbook
But in the second time o/p opens without any issues.
Can you please let me know what will be the cause of the issue.
Thanks
Rajesh

What browser are you using?
If Chrome, try something else. Chrome works fine with help on the server but not locally. There is more in Snippets on my site about the Chrome issue.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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