Not all my purchase history showing up for redownload

OK, so I'm enjoying iOS 5 on my iPhone 4 and finally have access to download previous purchases directly from the iTunes app. The thing is, not all my songs or albums are showing up as available to redownload. I took a look at my history through iTunes on my Mac, and I can locate the purchase in my store history, but yet no option to redownload.
An I missing something here? Is there a licensing issue or restriction on certain songs or albums preventing redownloading? When I friend reporting the problem, the iTunes rep emailed that I wasn't eligible for a refund, which isn't what I'm looking for.

Well after sending a second email I got a more helpful response instead of just "not eligible for refund":
I understand that you are unable to download entire album using iCloud feature. I can certainly appreciate your eagerness to get this resolved as soon as possible, and I'll be glad to help you.
xxxxxxxx, the iTunes Store gives you the ability to download your past purchases without incurring additional charges as long as what you want to download is shown on your Purchased page. This does not include any item that has been modified or removed from the store since you purchased it. If you don't see what you want to download in the list, it may have been removed or modified since you purchased it, and no longer available for download.
I took a look at the Scream album for example, and noticed there is a difference. When I originally purchased the album, it was a preorder, and had an extra song with it (#12). Now that the preorder doesn't exist, my album is considered "modified or removed" from the iTunes store. I have other songs (single purchases) not showing up, but I can't tell if the albums were changed.
How much modification would cause this is unknown to me... Change of description? Price? Album cover? I find this very disappointing. I was hoping iTunes and iCloud would make it more "secure" to purchase digital media. Anyways, just be sure to backup any digital downloads.

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