Not all songs in album upgraded to iTunes Plus

I have many tracks that weren't upgraded after selecting "Upgrade to iTunes Plus" (actually, hundreds of them). I understand that not all tracks are currently available. Oddly, 3 tracks from the Aerosmith album "Big Ones" were not upgraded, yet all of the other tracks were. I have many other albums that show iTunes Plus eligibility in the iTunes Store, but were not upgraded. There does not seem to be any way to check for additional upgrades (the option disappeared from the iTunes main screen after upgrading). It sounds like there are many of us out there with the same type of issue. What is the deal?

Apparently sometimes, for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
Contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page (there is no category specifically for this issue, so I'd suggest just picking one under the Purchases - problem area) and explain the problem to them. It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

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