Not connecting when trying to get email

I have just got a problem when trying to get email. The account is Ok and connected, but next to the button Get new email (under button email) my account is grey.
Mail program is getting mail when starting the computer. I have marked that program should get mail every five minutes, but it is not working. Neither when I am trying to get it manual.
Tried to make a new identical account (IMAP instead of POP) and then it worked. I am though afraid of deleting my old account and lose all my old emails.
Have repaired authorities.
What has gone wrong?

Please clarify -- the Get New Mail button in the toolbar of the Mail window is gray, or also if you click on Mailbox in the menubar, and choose Get New Mail, then this account is not available? But there are no symbols beside the Inbox for this account?
Ernie
Message was edited by: Ernie Stamper

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