Not enough memory or disk space in excel and word office 365

I have windows 8.1 and am having huge issues with excel and word in office 365.
When i download a document i am unable to open as message reads cannot open as not enough memory or disk space.
I have plenty of disk space and memory however have searched this and the following has been answered BUT I CANNOT UNDERSTAND This and need HELP  with step by step instructions on how to do please;
To resolve the issue, refer to the methods below:
Go to this key on Registry Editor (Run | Regedit)HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders
change key Cache to something like C:\Windows\Temp
You might also right click on the file with file explorer, choose Properties, then General tab and click on the Unblock button.
Some of our customers found it sometimes a permission problem.
cmd  => dcomcnfg
Click >Component services >Computes >My Computer>Dcom config> and select micro soft Excel Application>
Right Click on microsoft Excel Application>Properties>Give Asp.net Permissions
Select Identity table >Select interactive user >select ok
However i do not understand a word of the above or how to do PLEASE HELP this is extremly frustrating as i am doing correspondence and I am unable to access any files.
Thanks

Hi,
You must have read this thread:
http://social.technet.microsoft.com/Forums/en-US/9773a7c4-29a8-48ff-9d16-e1ca4c478610/excel-2013-microsoft-excel-can-not-open-or-save-anymore-documents-because-there-is-not-enough?forum=officesetupdeploy
To detail the steps, please do as I describe:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
To open the Registry Editor, please press Win + R, type regedit in the blank box, press
Enter. / Or we can type regedit.exe in Windows 8.1 Search, you'll find it easily.
Now the Registry Editor is open.
Then we see the pane on left, expand the following path:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Then we can see a list on right, find Cache, right click on it, click
Modify..., under Value data, change the value to something like
C:\Windows\Temp, click OK.
Exit Registry Editor.
As for "You might also right click on the file with file explorer, choose Properties, then General tab and click on the Unblock button." Just find the file, right click on it, choose
Properties, under General tab, if you see a
Unblock button, click on it.
"Some of our customers found it sometimes a permission problem.
cmd  => dcomcnfg" Do the following:
Press Win + R, type in cmd in the blank box, press
Enter.
In the new black-background window, type in dcomcnfg, press
Enter.
Then the Component Services window will pop up, on the left pane, expand
Component services -> Computes ->
My Computer -> Dcom config -> and select
Microsoft Excel Application, right click on it -> Properties ->
Identity tab -> Select The interactive user ->
OK.
I hope I've explained the steps clearly.
Good luck.
Regards,
Melon Chen
TechNet Community Support

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