Not receiving automated messages correctly for Droid

Is there a current problem with Droid not receiving automated messages correctly from short 5 digits numbers for example my dentist office sends out reminders for my appointments and  they are not sending correctly I have included an example below of what it looks like below. You will see that there no message. I have put the message below of what I should have received from my dentist. So you can understand why people are confused and calling our office back wondering when there appointment is . (Yes, I work at the office and a patient
[10] 11 (Thu). Thanks! {edited for privacy}
Sammie, Reply with "YES" to confirm your appt at 10:00AM on 3/24/11 (Thurs). Thanks! {edited for privacy}
Is this something that can be fixed. Becasue I know that majority of ourpatients have Droids has it is a very popular phone and we are getting numerous complaints!
I will be looking forwrd to a response!

Well what's also weird is I'll send/receive other sms messages and there won't be any problems. But then, out of no where, my phone will get sms messages that are a few days old. I move around plenty in my area for work or other reasons so it's not like I stay in one location all the time. Also, I have Verizon and they have great coverage in my area anyway.

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