Not receiving email and FB notifications with Verizon

I have the latest update on my Tour with Verizon. As of this morning, I am no longer receiving email or FB notifications. I have pulled the battery, confirmed my email settings via email set up, disconnected/reconnected the radio, and registered via the Host Routing Table.
What else is there to do?
Also, my track ball is still wonky at times.
Solved!
Go to Solution.

There is a current RIM email outage on all carriers across North America, persona BIS accounts only, at this point.
Other data such as BBMessenger, internet browsing are working, as is voice and SMS.
more:
http://www.blackberryforums.com/network-outages-powered-dataoutages-com/214057-rim-bis-outage-17-12-...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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User not receiving emails regarding approval notifications

Hi,
SRM system has been upgraded to 5.0.
User is not receiving emails regarding Approval notifications. However, the user is able to view the SCs pending for his approval in his approval list.
I checked the transmission of the emails, the approval notifications are sucessfuly sent and the email of the user is correctly maintained. I tried resending the emails, and the user didnt receive emails even then.
Could be please advice what could the error.
Thanks
Hemanth

Hello Hemanth Kumar,
If approval mail:
- is correctly generated,
- you can see it in SOST transaction,
- request status in SOST is OK,
this means SAPconnect is working fine, so your problem does not come from SAP.
You have to check your STMP gateaway and your mail server.
Regards.
Laurent.

Not receiving emails or Facebook notifications!!!

My phone has stopped receiving emails and Facebook updates from the Facebook app!! How do I fix this? Receving emails is a big part of the Blackberry's function!! Someone please help!
Solved!
Go to Solution.

Greetings, and welcome to the BlackBerry.com Support Forums.
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Not receiving emails and downloading 3rd party apps

Hi everyone,
I am the new kid on the block with blackberry. I have a blackberry 8300 smartphone but I am have the following issues using it:
1. I can send out email from the blackberry email I set up on my blackberry through my network provider, I can not receive any email to the account.
2. I am unable to add my Lycos.com email address to the blackberry,
3. I am unable to download any 3rd party app on my blackberry, I get a message that the IT policy on my phone does not permit me to download third party app.
I have spoken to my network operator several times about this issue but no joy. Any idea on how I can resolve this, will be appreciated.
Seun01

Hi and Welcome to the Forums!
There seems to be a widespread BB service outage at the moment. I suggest you stay tuned to these forums for updates and, after it is all clear, try things again...the things you note are all affected by this outage.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

Not receiving email notifications of iCal event invitations from other parties.

I am not receiving emails for iCal event invitations from other parties, but the invitations ARE in my iCal Inbox. I don't use iCal often, so I never proactively go in to check my Inbox there, but rather have always depended on receiving the email notification of an event invite to know to add it to my iCal. I can SEND invitations to others successfully with other parties receiving MY email notifications, I'm just not receiving them via email.
I've now missed two very important meetings because I never received the email invitations to add an event, which were the only forms of correspondence for both. Can anyone help me? Thank you!

Hello mcdannej,
While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly through our Support Page or Contact Us.

Not receiving emails on iMac, iPhone 4, iPhone 5 and macBook Air.

When we purchased our MacBook Air a couple of months ago, we could not receive emails. We have spoken with Comcast and they made sure our settings were okay on their end. In my screwing around on my iMac password, we now are not also receiving home emails. We are set up in iCloud.

Hey there Wolfeden6,
If you are still unable to get your email on your iPhone, and your iOS devices, I would first recommend using this article to help with your Mac Mail program. It walks you through using the Connection Doctor to help diagnose the connection issue.
OS X Mail: Troubleshooting sending and receiving email messages
And for your iOS devices, this is the article I would recommend:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT201320 Why can i not receive email with my icloud account but I can send it out only

Why can i not receive email with my icloud account but I can send it out only

Hi Nortarian,
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Hope this helps ....
- Judy

My Sprint cellphone has not received emails since yesterday and I entered the correct settings incoming and outgoing from my Thunderbird email account, advise?

I have not received emails on my Sprint Galaxy S3 since yesterday morning. I can send but not receive. I have matched my settings to the phone from my Thunderbird account. I thought I had everything synced. Sprint told me there may have been a change in server settings from Thunderbird but I never received any notification from Thunderbird. I am at a loss and not very good at this so any help will be appreciated.
If anyone can answer and I don't respond quickly, I will answer as soon as possible. Thank you.

Thunderbird is not an email provider. It has no servers to have settings to be changed. It is email client software just like the one you have on your phone. You would need to get the correct server settings from your email provider and set your phone to use them correctly.
Too bad that the "helpless desk" at Sprint is not smart enough to know that.
Thunderbird software does not run on any mobile phones so troubleshooting your phone is outside the scope of this forum.
One thought, is your email account set up as IMAP or POP?
You really need an IMAP account if you are going to use multiple devices to check your email. If you use POP and have your computer set to remove the emails off the server then there are no messages left on the server of your email provider for the phone to download. IMAP email is server based and the messages are left on the server and remotely viewed by the remote devices.

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

HT3376 I am not receiving emails in my Mail account. However, I am receiving them on my web based yahoo account and on my ipad. The other strange thing is that on my Mac, I have been receiving emails from Apple. How can i fix this problem?

I am not receiving email messages in my Mail account on my Mac OSX. However, emails are being received on my ipad and my yahoo web site. Also, all emails from Apple are going through in my Mail account. How do I fix this problem?

Well, the other person said theirs was working now. On yours let's try this...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

HT201363 I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have

I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I'm not receiving emails from 2 specific domains to my .mac email. Both have the correct address and I don't have any rules set up. Anyone know why this is happening?

I'm not receiving emails from 2 places. I don't have rules set up and both senders have the correct address. The messages aren't in my junk folder either. This is for my.mac account. Anyone know how to fix?

That just sounds like the mail headers. Most people don't know (or care) about them so they're usually hidden.
Check Mail -> Preferences -> Viewing -> Show header detail
I'm guessing it's set to 'All'. Switch it to 'Default' or None as you prefer.

My iphone is not receiving emails even when I try to manually upday. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

My iphone is not receiving emails even when I try to manually update. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

delete your mail account and add again your own then try. if it doesnt work reset the phone and start as an new phone

Cannot delete email. Selected edit. Selected email and red circle with white check appears. BUT, options at bottom of screen do not appear. Help.

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Correction: the "Move" button is blue, not green.

Not receiving email and FB notifications with Verizon

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