Not receiving emails from specific address

I'm having problems receiving emails from a friend of mine. They can receive my emails from my btinternet.com account ok but all replies to me are never arriving. They can send ok to another of my email addresses. They do not even receive any kind of error notification. How do I resolve this please?

cirbb wrote:
Thanks. I asked them to send the last reply to both my email addresses. I can see from the email that they are using the correct address so it can't be that. Their ISP is fasthosts. Maybe they've been blacklisted? How can I tell?
Hi.
Do you have a gmail or hotmail account they can send to ?
Have you checked the spam folder, in case they have ended up there ?
If I may be as bold to say, Fasthosts are not exactly clean in removing spammers. I have reported many to them over the years, and they ignore everything. They don't even reply. I'm afraid it's been noticed :-
http://www.pcadvisor.co.uk/news/internet/3298563/f​asthosts-sees-88-increase-in-complaints-about-spam​...
The report doesn't say that spamming in the UK is against the law.
Note that I am not saying this is the reason for any emails not being received, but there is a possibility.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Similar Messages

  • Not receiving email from certain addresses

    Hi, I have a problem of not receiving email from a number of email addresses. I don't have a spam folder ... not sure what is causing this. The sender receives a msg back that my email address has 'fatal errors and message cannot be delivered'. My quota is fine and I receive other emails.
    Any idea where I can rectify the problem?
    Thanks
    Magz

    I suppose I should list my external DNS settings as well. I don't know if this has anything to do with it, but according to DNSCog, the mailexchangers IP is not reporting reverse DNS. Again, I don't have DNS set up on the server, so I don't know if that is causing the issue.
    DNS is hosted on everydns.com.
    *Host - Type - Value - MX - TTL*
    *.domain.tld - A - [My IP address] - - 3600
    domain.tld - A - [My IP address] - - 3600
    domain.tld - MX - mail.domain.tld - 10 - 3600
    servername.domain.tld - A - [My IP address] - - 3600

  • Not receiving emails from specific sender

    I have tried many times to receive emails from one sender, both automated and support ones, but none appear in my inbox. Is there any way that this sender can have been blocked without me doing anything?
    (ps: I already checked "rules" under mail preferences, and there is none)
    Message was edited by: victor jahr

    I have junk folder disabled, and I even created a rule now that is supposed to redirect any mails from the sender to my inbox, but still no luck
    By the way, the sender I'm not receiving emails from is called Jagex, a games company.

  • Cannot receive emails from specific addresses

    I am not able to receive messages from a couple of specific senders, I can email them, they cannot respond or send a new email.
    I am wondering if I accidentally bounced that email back as I have been having to bounce multiple spam lately and could have included an email from them. I tried to find a way to look at my bounced emails and cannot find - is there a way to look that up? And if so, can you reverse a bounce?
    IMAC G5   Mac OS X (10.3.9)  

    You can't reverse bounced message.
    Since spammers don't provide a valid sending or return email address, using the bounce feature on spam is a complete waste of your time.
    When used on spam, all you get is a return email error message indicating the bounced message was not deliverable.
    Some spammers use a valid email address from their "known good" email address list to appear as the sending email address for their garbage. Using the bounce feature on such a spam message will work but you are not sending the bounced message back to the spammer - it is going to some unsuspecting person who is not aware their email address is being improperly used by a spammer.
    Bouncing a message sent from a legitimate source will not prevent receiving messages from the sender in the future. The only thing a bounced message does is indicate to the sender that your email address is not valid so hopefully the sender will not attempt to send you more messages in the future.
    I am not able to receive messages from a couple of specific senders,
    I can email them, they cannot respond or send a new email.
    What exactly does they cannot respond or send a new email to you mean?
    Do these senders successfully send you a message but receive a return email error message indicating the message was not deliverable or something else?
    If the former, what does the return email error message indicate?

  • TS4002 I am not receiving email from some addresses on iCloud.

    Using iCloud on a PC. I get some emails but not all of them. Apple troubleshooting page not much help. I don't have any rules that would affect these emails. What can I do?

    Firefox doesn't do email, it's strictly a web browser.
    If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
    If your problem is with Mozilla Thunderbird, see this forum for support.
    [http://www.mozillamessaging.com/en-US/support/] <br />
    or this one <br />
    [http://forums.mozillazine.org/viewforum.php?f=39]

  • TS3276 I don't receive email from specific senders. Any idea why?

    I do not receive email from specific senders. I have to enter the name of a person I think might have sent me something under Search at the top right, in order to see if they have sent me email. Yet I receive email from most senders. Cannot explain this, finding it very frustrating.

    several possibilities:
    It could be rule, as MrHoffman suggests
    it could be that those senders have been flagged as junk mail by Mail.app on your machine
    It could be that they are flagged as junk mail by your mail server

  • I'm not receiving emails from 2 specific domains to my .mac email. Both have the correct address and I don't have any rules set up. Anyone know why this is happening?

    I'm not receiving emails from 2 places. I don't have rules set up and both senders have the correct address. The messages aren't in my junk folder either. This is for my.mac account. Anyone know how to fix?

    That just sounds like the mail headers. Most people don't know (or care) about them so they're usually hidden.
    Check Mail -> Preferences -> Viewing -> Show header detail
    I'm guessing it's set to 'All'. Switch it to 'Default' or None as you prefer.

  • Not receiving emails from one specific domain

    Hi,
    I'm having problems with not receiving emails from one specific domain @youmail.dk. It hasn't been an issue earlier, but I stopped receiving the emails late last year. For all I know this is the only domain there's a problem with - I don't have any problems with any other random domain.
    There is no rules or anything like that set up, so I have no idea what the problem could be... There's no "failure to deliver" notification send to the sender either.
    It doesn't matter if I check iCloud online, on my MacBook or iPhone...
    Can anyone help me?
    Nina.

    Comcast Security Assurance manages email system security and should be able to help you with this. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). They will probably want to know the IP address(es) and/or host name(s) of the sending email server(s).
    The first-line reps at CSA are sometimes not so helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

  • Not receiving emails from a certain address

    Myslef or my wife, both of which have icloud emails, are not receiving emails from a relator business. We are able to send emails to them, they receive them, but on their reply, we don't get them. I have tried adjusting the spam filters, to no avail. The realtor is able to send email just fine to my work email, but not to either of our me.com addresses.. why would this be? Does anyone have any ideas? We receive email just fine from many other sources.. however, who knows how many emails we haven't received because of this.
    Thanks,
    Brian

    I am having the same problem not getting emails from 'some' people to my me.com addresses.  I can send and they receive but I don't get their replies.  If they cc my yahoo.com address I do get them there. 
    Tonight I tried to get 2 free songs from this band http://www.thelimousines.com/ .  I tried all variations of mac.com and me.com but never got the download song link.  On a whim I tried using my yahoo.com address and I got a reply immediately.   Something is wonky.  If you figure it out please post it here.  Thanks

  • TS3899 Mail not getting messages from specific address

    I am consistently not receiving emails from a specific address in my Apple Mail inbox, but I have no filters enabled and the emails are not showing up in my spam and trash folders. If I follow directions for retrieving an email header in Gmail, I am able to see the email, but this doesn't correct the problem! This problem seems to have surfaced spontaneously. What is going on?

    HI ,
    have at look at this link :
    https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/step%252bby%252bstep%252bmail%252bto%252bfile%252bscenario
    It contains the scenarios with  "Mail to File Scenario using the Transport Protocol as IMP4 " as well as "Mail to File Scenario using the Transport Protocol as POP3".
    Have a look at them.
    Thanks,
    Pooja

  • Don't receive email from specific sender

    We're not receiving emails from a specific address, not in regular mail, not as junk, etc. Sender says mail has been delivered successfully, but I don't receive anything from this specific sender.

    Maybe this Apple support article will help:
    Mail – Troubleshoot Send and Receive
    This link has many more troubleshooting articles:
    Mail

  • Can not receive emails from third party email accounts

    Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
    exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally. 
    This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
    Thanks a lot!! 
    Sammy 

    Checklist for testing inbound email problems, I am assuming outbound emails works ok.
    1. Check Port 25 forwarding on all modems routers/firewalls
    2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
    3. If using POP Connector Service, make sure POP accounts are created properly
    4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

  • I am not receiving emails from at least one person. 

    I am not receiving emails from at least one person.  The emails don't show up in my Junk mailbox and they do not get an email that there email did not go through.  Their address is in my mail recipients list.  Does anyone know why this is happening?  Is there somewhere else that email get's filtered?  If there is somewhere else, I'd like to fix it so that this users emails get sent through.  I'm very concerned that there could be other people that are trying to send me emails that are getting through that I may not even know about yet.  Thanks for any help that you can lend.

    Hi Ricardo,
    Contact iTunes Support:
    http://support.apple.com/kb/HE57
    Cheers,
    GB

  • Not receiving emails from certain people/clients?

    Hi like the tiltle says, i'm not receiving emails from certain clients.
    it doesnt even go into spams, there is no trace at all... like it was never sent
    this makes me worries about how many other emails i've never received
    this particular domain is a domain that i own, and hosted on a dedicated server (i'm the one sending the emails)  i was doing tests before moving that specific site to BC.
    i've tested with a bunch of other accounts that i own and i'm receiving them no problem on my gmail account, and other accounnt that i have on a dedicated server)
    But from that specific domain ie: thatdomain.com i'm am not receiving anything in any accounts of my partner domain.
    where should i look?
    help
    Doesnt help me loving BC, i'v been having a bunch of deceptions ever since i "made the big move"

    Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
    Good luck.

  • Exchange server not receiving emails from gmail

    Hi dear.
    From 2 days ago our exchange server 2013 not receiving email from gmail account. but we can send from our exchange or outlook to gmail account.
    we can receiving email from yahoo, hotmail, aol or other mail server But, just gmail account we can not receive email. plz help us, how can i do.
    Thanks

    Hi Beigi,
    According to your description, I understand that Exchange cannot received the message from Gmail, however others works well.
    Great checklist from Hotaka.
    Additional, I want to double confirm whether any other antivirus and protection software in your environment, also the
    Anti-Spam
    or
    Transport rule settings, for example sensitive words, IP block list and attachment filter, so that the message from external trigger constraints and be rejected. Meanwhile, please double check in OWA.
    Besides, please use message tracking log to get more details for this issue. It’s more helpful to narrow down the problem, for your reference:
    http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
    Best Regards,
    Allen Wang

Maybe you are looking for