Not Responding Error Message

Good Afternoon,
I am currently editing text to match timing of auido in my Captivate 6 slides.  I am continually running into a "Not Responding" error message.  Please inquire with sugeestions on how to stop this.
Already tried:
- Rebooting Captivate
- Rebooting System
- Working just out of Captivate with no other programs running
Thank you!

Thank you for your continued help.
I had not yet tried clearing the cache - after I did (twice) the end result was still the same.
Refreshing the preferences folder sounds like something we are willing to try, but I was wondering if there were step by step directions for this process in Captivate 6? This link does not allude to any direction within Captivate 6. .http://helpx.adobe.com/captivate/kb/troubleshoot-unexpected-behavior-captivate-4.html
Thanks.

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