Not uploading order but credit card charged!

Hi, I've been trying twice now to upload an order in Aperture, and after many many many hours of trying I still get nothing. Status doesnt even say anything, and it keeps saying 'uploading order'. I cancelled once (after 10 hours), and after trying again, my credit card got charged again, so how do I proceed from here? Who do I contact to get my money back and how do I get to upload the order?
Thanks for your help!

Try contacting Apple at *http://www.apple.com/support/photoservices/ww/*

Similar Messages

In app purchase has not downloaded and my credit card charged, can anyone help? App is War of the fallen

Hi there,
Playing War of the Fallen and made 4 seperate in app purchases over a period of 4 days my credit card was charged each time but the purchases have not downloaded. I have reported it to ITUNES with no response!!!! Everytime I try to use the in app link to Zynga Support the website never loads, what should i do?
I want my money back or the items ive paid for....
Thank you.

You've used the "Report a problem" link on your emailed receipt? We are all just users like you and can't help, unfortunately. Keep trying to contact them.

HT2736 I redeemed a gift card in an old account by accident. It doesn't appear I can transfer credit to my current account. Tried to gift songs from old one to current but credit card charged, then deleted cc info but still doesn't work. Suggestions?

I redeemed a gift card in an old apple account by accident. It doesn't appear I can transfer the credit to my current apple account. Suggestions online were to gift songs from old account to new one but when I did my credit card was charged. I have deleted my credit card info and now it won't let me gift songs at all. Credit is showing in old account, any suggestions how to utilize?

You cannot gift with a gift balance. You must use cc to gift

I have a credit in the iTunes store, but I can't get past the payment window to make a purchase. I don't want my credit card charged, so how do I do this?

How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.

same here but i cant purchase a movie or anything

HT1918 How do I change my payment info I do not want use a credit card but it keeps asking for one

How do I change my payment info I do not want use a credit card but it keeps asking for one

How to update my credit card information

I have an itunes account but got a gift card and don't want my credit card charged. What do I do?

The "help" in iTunes doesn't help me with the following:
I received a gift card for Xmas. I want to purchase music. I don't want my credit card charged. Where are the instructions and the processes for allowing me to use the gift card rather than my credit card?

redeem your gift card
buy something

Credit Life Insurance Fee on BB credit card charges since 2004

Wow, I am in awe that this has been charged to my account since 2004 even though I never authorized it.
I even called and had it cancelled in 2004 but I believe it gets added everytime you make a purchase at Best Buy.
It is currently at $600 a year.
I called today to get it cancelled again and requested I be reimbursed for all charges. I was told it has been cancelled and would get a letter in 30 days as to the status of my request. At this time, I will not be using the credit card ever again nor shop at Best Buy until this is resolved completely to my satisfaction.
I plan to complain to BBC, FTC and any other source I can to get reimbursed.
No other credit card I have does this to me. Granted, I do not look at my monthly statements for all my accounts, something caled TRUST that I grew up with.
{removed per forum guidelines}

Hello, brakford, and welcome to the forum,
Having the Credit Life Insurance program on your credit card can be truly helpful should you ever find yourself in an unexpected situation. I certainly would be furious to find I was paying for it for 11 years without my knowledge though, especially if I was under the impression it was cancelled long ago. I’m sorry to hear of the struggles you’ve encountered while trying to resolve this on your own.
Citibank, N.A. is the issuer of your My Best Buy credit card account. As such, we don’t have visibility into your account to see what might have happened. Having said this, I will be glad to share your inquiry with our Citibank contacts for further review. In order to do this, please know I’ve sent you a private message to gather some additional information. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
Thank you for posting,

Can i buy itunes gift card online from ireland, which can be redeemed in the USA. I do not have a US credit card or billing address (just an Irish one)

Can i buy itunes gift card online from ireland, which can be redeemed in the USA. I do not have a US credit card or billing address (just an Irish one)

You might be able to buy the gift cards from Best Buy. They sell iTunes cards and will accept international credit cards. See:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
They say that you can't order iTunes "codes", but I don't know if that applies to the physical cards. But you can try it.
Regards.
Message was edited by: varjak paw

My account has been hacked and my credit card charged by the hacker

My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype. I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.'

So nearly 24 hours later, and still no information either in this forum or via email notification from Skype. Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them. If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars. Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo!

HT1689 I have a positive account balance why is my credit card charged?

I have a positive account balance by the use of gift cards from friends. So, why is my credit card charged instead of deducting the amount from my balalce? Can I choose to debit my account balance instead of charging on the card?

Hi,
Apologize for the inconvenience !
1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
Please feel free to write back if you still have any questions.
Thanks,
Anjali

HT2534 Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?

Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?

Read the steps in the support article from which you came carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT3702 i have an unauthorized credit card charge, to whom do i speak with to rectify this issue?

to whom do i speak with concerning an unauthorzed credit card charge?

It's not a temporary store holding charge as per the page that you posted from (you' haven't changed the card details on your account ?) and you've checked the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of the purchases.
If you didn't make the purchase, and nobody else has access to your account or devices and may have done so, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204053 Why was my credit card charged I didn't buy anything

Why was my credit card charged I didn't buy anything

These are user-to-user forums, we won't know.
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201318 I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one

I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one. HELP PLS?

Did you actually watch the movie? You get 30 days in which to view it and if you didn't watch it, that could be why you are getting that message. If you have watched the movie and you're sure that is has expired by now, contact iTunes Store Support and seek their help.
Change the country in the upper left. - and click on Purchases, billing and redemption to proceed.
https://getsupport.apple.com/Issues.action

Not able to edit credit card because it asks for security code of the expired one which has been disposed

Not able to edit credit card because it asks for security code of the expired one which has been disposed

Try tapping on NONE and then tap on DONE to remove the payment information, then go back in and try to add the new card if you want one on the account.

Not uploading order but credit card charged!

Similar Messages

Maybe you are looking for