Notes/Ticker config/explanation of functionality

I want to know what notes/tickler are and how do you configure them in SAP.  Thanks.
Points will be assigned
Jason.

Hi,
Of course I don't know what kind of processes you are handling with the UWL, but in general I would say that you have some kind of problem if you need to consider things like how to keep work items that are older than 120 days. Well, it is not clear if you are speaking about work items that needs to be completed or if you are speaking about work items that were already completed. Or maybe you are speaking about notifications?
But let's say that you are speaking about work items (from a SAP backend workflow). UWL worklist should work in a way that when you get new tasks, you should complete them quite soon after they arrive. After the task is completed, the work item needs to disappear from UWL! If you still have work items that are older than 120 days (or whatever) you have a problem in your workflow. The user must be able to either complete the task, or forward it to another user, or decline it. The user must be able to get rid of the work item somehow. Work items are not supposed to stay in UWL forever. If they stay there, you need to check out the workflow and what is wrong with it.
If you are speaking about already completed items. Normally they will stay in UWL 90 days. This is possible to change. But I am not sure if you speaking about completed items.
Regards,
Karri

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