Nothing but trouble upgrading to PSE 13 from 10

Tried to uninstall 10 and received an error.  Error 1316. The specified account already exists.  Then I installed Elements 13 and license manager error messages popped up saying to install new version.  Went to install new version and that errors out.  Now Elements 13 does not work.  This software is hosing my entire system.  Cannot say enough bad things about it.  Shame on Adobe.  How can I get this junk off my system?

same problem upgrading from 10 to 13 can't uninstall 10 and 13 does not work right in any way shame on adobe a waste of money

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