Notification Server error 2, Registry Key not found?

Question

Hello everyone,
I've got more of a cosmetic problem as it seems atm. When checking the Component Status, I see some red crosses in a couple of components. Two being SMS_SITE_COMPONENT_MANAGER and SMS_NOTIFICATION_SERVER. The site itself seems to be working okay, although
it has some problems here and there, but nothing too troubling.
The first error, located in SMS_SITE_COMPONENT_MANAGER, states that a the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\NotificationServer cannot be written and returns error code 6 - handle invalid.
The second error, located in SMS_NOTIFICATION_SERVER, states that the above mentioned key cannot be found and returns error 2 - cannot find file specified.
I've checked the registry and the key is definitely there. I also checked the permissions and local service, system and the Primary Sites computer account have full permissions.
The Key contains three values:
- Default - REG_SZ - No Data
- Reserved 1 - REG_SZ - No Data
- Reserved 2 - REG_SZ - No Data
I've found this
thread that suggests a site reset as the solution, but that was already done two weeks ago and it's currently not an option as this is a live production system.
Any suggestions?
Best Regards,
Fred

Answer 1

Hi Torsten,
I'm getting the following entries in sitecomp.log:
Component SMS_NOTIFICATION_MANAGER is running.
Writing component specific registry values.
Cannot get copy of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\NotificationServer registry key on server V000C00001.ODIE.CORP.DIR. The operating system reported error 6: The system cannot find the file specified.
STATMSG: ID=579 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_SITE_COMPONENT_MANAGER" SYS=site.domain.com SITE=P00 PID=12940 TID=4816 GMTDATE=Mon May 05 07:35:25.898 2014 ISTR0="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\NotificationServer" ISTR1="site.domain.com" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
Component SMS_NOTIFICATION_SERVER is running.
I've also checked bgbserver.log and I'm getting the following entries there:
Register a DB connection...
BgbServerController COM wrapper object 59429902 is successfully initialized
Error: CBgbServer::ReadRegistrySettings - Could not read registry key HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\NotificationServer on the server. The operating system reported error 2:
STATMSG: ID=578 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_NOTIFICATION_SERVER" SYS=site.domain.com SITE=P00 PID=8440 TID=11628 GMTDATE=Mo Mai 05 09:11:07.219 2014 ISTR0="HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\NotificationServer" ISTR1="site.domain.com" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
Error: Failed to read settings from registry
Failed to initialize BGB server. Wait 300 seconds to do initialization again
Hope this helps somehow.