NQSError 77006 When configuring agent delivery content to be PDF

I am encountering a problem when configuring an agent in OBIEE to send the delivery content as PDF. Here is the exact error.
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Sax parser returned an exception.
Message: Entity 'nbsp' was not found, Entity publicId: , Entity systemId: , Line number: 23, Column number: 443
Error Codes: UH6MBRBC
Location: saw.subsystem.pdf.postprocess, saw.subsystem.portal.pdf, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool, saw.threadpool, saw.threads
Error Codes: AGEGTYVF
AgentID: /shared/RetailPro/Custom/ETL Monitoring Report - Agent
...Trying Agent Get Response Content loop again.... Sleeping for 6 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Sax parser returned an exception.
Message: Entity 'nbsp' was not found, Entity publicId: , Entity systemId: , Line number: 23, Column number: 443
Error Codes: UH6MBRBC
Location: saw.subsystem.pdf.postprocess, saw.subsystem.portal.pdf, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool, saw.threadpool, saw.threads
Error Codes: AGEGTYVF
AgentID: /shared/RetailPro/Custom/ETL Monitoring Report - Agent
...Trying Agent Get Response Content loop again.... Sleeping for 3 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Sax parser returned an exception.
Message: Entity 'nbsp' was not found, Entity publicId: , Entity systemId: , Line number: 23, Column number: 443
Error Codes: UH6MBRBC
Location: saw.subsystem.pdf.postprocess, saw.subsystem.portal.pdf, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool, saw.threadpool, saw.threads
Error Codes: AGEGTYVF
AgentID: /shared/RetailPro/Custom/ETL Monitoring Report - Agent
Exceeded number of request retries for method GetResponseContent.
I'm sure it has something do with the instanceconfig.xml but I don't have problems with any other delivery content option. I also don't have a problem with any other installs. Has anyone seen this?

Hi Joe,
It might be a related to Print to PDF bug.
Bug 13429298 or Bug 8507739 for SAX PARSER
Regards,
Jay

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NQSError 77006 When configuring agent delivery content to be PDF

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