[nQSError: 77030] Oracle BI Presentation Server Connection Error: Unable to resolve the address for cn.

Hi Experts,
When I use Agent functionality to send email in BIEE 11.1.1.7.0, it will generate the following error message as below: Are you facing the same problem ? Please help me,Thanks very much.
Global Error: [nQSError: 77030] Oracle BI Presentation Server Connection Error: Unable to resolve the address for cn.
Error Codes: AXSBMN8D:
The operation completed successfully.

Can you try doing telnet to SMTP server from where BI server is installed and let us know the outcome.Just want to check if any firewall is blocking
telnet hostname portnumber
Thanks,

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Hi Jack6520,
Welcome to the HP Support Forums. I see that you are unable to connect to the apps and use the scan to email feature of your Photosmart 6520 printer due to a server connection error.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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Photosmart 6520 Server Connection Error 403

I'm trying to scan to email and I keep getting a "Server Connection Error-403".
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Hello cassieb5347,
Welcome to the HP Forums.
To deal with the communication error that you are experiencing, please click on the following link for A 'Connection Error' or 'No Computer Found' Error Message Displays When Attempting to Scan from the....
If you are still having issues or if you have any other questions or concerns, please feel free to write me back and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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Hi,
Please refer the link below to troubleshoot the issue
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Although I am an HP employee, I am speaking for myself and not for HP.
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Here is the solution from another freind
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Hello @SeanTK ,
Welcome to the HP forums.
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Hard reset the printer.
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Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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Invalid item \\?\C:\OracleBIData\web\catalog\paint\root\system\mktgcache\antares\sawguidstate.atr.
Type: Error
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Invalid item \\?\C:\OracleBIData\web\catalog\paint\root\system\mktgcache\antares\sawguidstate.atr.
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Time: Tue Sep 02 21:21:02 2008
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I'm having the same issue. Did you resolve it?

[nQSError: 77030] Oracle BI Presentation Server Connection Error: Unable to resolve the address for cn.

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