OBIEE presentation services not starting

HI,
i downloaded samplesales OBIEE 11.1.1.6 bp2 virtual box image but presentation services are not starting ..giving 5 errors as follows
#SEARCH_CRITERIA
#     START_TIME: 2012-10-16T23:06:55.391+03:00
#     END_TIME: 2012-10-16T23:11:55.391+03:00
#     MESSAGE_TYPES:ERROR, UNKNOWN
#     ecid [OP_IS_IGNORE_CASE] 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef
#SELECTED_TARGETS_LIST
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer:weblogic_j2eeserver
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/ActionSamples:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/DMS Application(11.1.1.1.0):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/ESSAPP:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/EssbaseCalc:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/FMW Welcome Page Application(11.1.0.0.0):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/NonJ2EEManagement(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/OracleRTD(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/adminservice(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/analytics(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/analyticsRes:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/apex:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biadminservices(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biadminutils(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bicontentserver(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bilocaladmin(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bimiddleware(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bioffice(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biofficeclient(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bipublisher(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/bisearch(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/em:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/i:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/mapviewer(11.1.1):j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/metadatadict:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/wsil-wls:j2ee_application
#     /Farm_bifoundation_domain/bifoundation_domain/AdminServer/wsm-pm:j2ee_application
#     /Farm_bifoundation_domain/instance1/coreapplication_obiccs1:oracle_bi_cluster_controller
#     /Farm_bifoundation_domain/instance1/coreapplication_obijh1:oracle_bi_java_host
#     /Farm_bifoundation_domain/instance1/coreapplication_obips1:oracle_bi_presentation_services
#     /Farm_bifoundation_domain/instance1/coreapplication_obis1:oracle_bi_server
#     /Farm_bifoundation_domain/instance1/coreapplication_obisch1:oracle_bi_scheduler
[2012-10-16T23:10:49.092+03:00] [AdminServer] [ERROR] [] [oracle.bi.management.sysmancommon] [host: obieesampleapp.us.oracle.com] [nwaddr: 127.0.0.1] [tid: Thread-183] [userId: weblogic] [ecid: 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef,0] [APP: biadminservices#11.1.1] [TARGET: /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biadminservices(11.1.1)] [TARGET_TYPE: j2ee_application] Operation Failed: start; OracleInstance: instance1; Component: coreapplication_obips1; msg: 0 of 1 processes started.
[2012-10-16T23:10:49.112+03:00] [AdminServer] [ERROR] [OBI-SYSMAN-1249] [oracle.bi.management.sysmancommon] [host: obieesampleapp.us.oracle.com] [nwaddr: 127.0.0.1] [tid: Thread-148] [userId: weblogic] [ecid: 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef,1:29115] [APP: biadminservices#11.1.1] [TARGET: /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biadminservices(11.1.1)] [TARGET_TYPE: j2ee_application] Processing Event: SEVERE: Element Type: PROCESS, Element Id: instance1:coreapplication_obips1, Operation Result: FAILED_TO_START, Detail Message: Operation Failed: start; OracleInstance: instance1; Component: coreapplication_obips1; msg: 0 of 1 processes started.
[2012-10-16T23:10:51.384+03:00] [AdminServer] [ERROR] [OBI-SYSMAN-1249] [oracle.bi.management.sysmancommon] [host: obieesampleapp.us.oracle.com] [nwaddr: 127.0.0.1] [tid: Thread-148] [userId: weblogic] [ecid: 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef,1:29115] [APP: biadminservices#11.1.1] [TARGET: /Farm_bifoundation_domain/bifoundation_domain/AdminServer/biadminservices(11.1.1)] [TARGET_TYPE: j2ee_application] Processing Event: SEVERE: Element Type: BI_INSTANCE, Element Id: coreapplication, Operation Result: FAILED_TO_START, Detail Message: Error in starting one or more components of BI Instance; Please check the server log files for detailed message.
[2012-10-16T23:10:51.386+03:00] [AdminServer] [ERROR] [EM-02694] [oracle.sysman.emai.view.bi.impl.ProgressDialogHelper] [host: obieesampleapp.us.oracle.com] [nwaddr: 127.0.0.1] [tid: Thread-148] [userId: weblogic] [ecid: 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef,1:29115] [APP: em] [TARGET: /Farm_bifoundation_domain/bifoundation_domain/AdminServer/em] [TARGET_TYPE: j2ee_application] Supplementary information regarding operation: PROCESS:instance1:coreapplication_obips1;FAILED_TO_START;Operation Failed: start; OracleInstance: instance1; Component: coreapplication_obips1; msg: 0 of 1 processes started.
[2012-10-16T23:10:51.387+03:00] [AdminServer] [ERROR] [EM-02694] [oracle.sysman.emai.view.bi.impl.ProgressDialogHelper] [host: obieesampleapp.us.oracle.com] [nwaddr: 127.0.0.1] [tid: Thread-148] [userId: weblogic] [ecid: 11d1def534ea1be0:5841315a:13a6b2c4365:-8000-00000000000000ef,1:29115] [APP: em] [TARGET: /Farm_bifoundation_domain/bifoundation_domain/AdminServer/em] [TARGET_TYPE: j2ee_application] Supplementary information regarding operation: BI_INSTANCE:coreapplication;FAILED_TO_START;Error in starting one or more components of BI Instance; Please check the server log files for detailed message.
#MESSAGE_COUNT: 5
i have already tried below mentioned things but still issue persists,
RESOLUTION:
Connect to WebLogic Server (WLS) Console -> Deployments. Ensure that all deployed components are in ‘Active’ state.
Use the command prompt to verify the opmn status, as the EM console will not always reflect the correct status.
If any of the components is in ‘Prepared’ state, select that application and then click on “start servicing all requests”.
Restart BI Server and Presentation Services
If this does not resolve the issue please follow the steps below:
In some cases, the following additional step might be needed to resolve the issue.
Access the Enterprise Manager Fusion Middleware control: http://<host.domain>:port/em
Navigate to Business Intelligence -> coreapplication
‘Capacity Management’ tab -> ‘Scalability’ sub-tab
Click on ‘Lock and Edit Configuration’ button
Enter the IP address in the ‘Listen Address’ field
Click on ‘Activate Changes’ followed by ‘Release Configuration’ buttons.
Restart BI Server and Presentation Services
Please guide.
log file is as below,
[2012-10-16T23:10:38.000+03:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120605.2000 BP1 32-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
     saw.sawserver
ecid:
[2012-10-16T23:10:39.000+03:00] [OBIPS] [ERROR:31] [] [saw.connectionPool.getConnection] [ecid: ] [tid: ] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:connection.cpp
Line:395
Location:
     saw.connectionPool.getConnection
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:39.000+03:00] [OBIPS] [ERROR:10] [] [saw.security.odbcuserpopulationimpl.initialize] [ecid: ] [tid: ] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:odbcuserpoploaderimpl.cpp
Line:316
Location:
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:39.000+03:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.initialize] [ecid: ] [tid: ] Could not create a system user connection to Oracle BI Server during start-up. Please check the error message and try again.
Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:odbcuserpoploaderimpl.cpp
Line:319
Location:
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:39.000+03:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
     saw.sawserver
ecid:
[2012-10-16T23:10:45.000+03:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120605.2000 BP1 32-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
     saw.sawserver
ecid:
[2012-10-16T23:10:47.000+03:00] [OBIPS] [ERROR:31] [] [saw.connectionPool.getConnection] [ecid: ] [tid: ] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:connection.cpp
Line:395
Location:
     saw.connectionPool.getConnection
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:47.000+03:00] [OBIPS] [ERROR:10] [] [saw.security.odbcuserpopulationimpl.initialize] [ecid: ] [tid: ] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:odbcuserpoploaderimpl.cpp
Line:316
Location:
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:47.000+03:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.initialize] [ecid: ] [tid: ] Could not create a system user connection to Oracle BI Server during start-up. Please check the error message and try again.
Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:odbcuserpoploaderimpl.cpp
Line:319
Location:
     saw.security.odbcuserpopulationimpl.initialize
     saw.catalog.local.loadCatalog
     saw.subsystems.catalogbootstrapper.loadcatalog
     saw.webextensionbase.init
     saw.sawserver
ecid:
[2012-10-16T23:10:47.000+03:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
     saw.sawserver
ecid:
Edited by: 948856 on Oct 16, 2012 1:24 PM

hi Christian,
tried it.still same error. going to download fresh VMs from oracle.hoping same issue will not come again.
thanks,

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