Office 2011 14.3.9 for Mac update not recognizing mountain lion

I've tried several times to update to Office 2011 14.3.9, both via auto update and by downloading the update.
Keep getting the following message-
Office 2011 14.3.9 update can't be installed on this disk. This software requires Mac OS X version 10.5.8 or later.
I am on a 2012 cMBP running Mountain Lion 10.8.5.
I've kept office regularly updated in the past, presently it is 14.3.8
I've tried everything in this thread including the termina suggestion, and none of it seems to work, plus my activity monitor doesn't even show the database and syncservices mentioned in the thread, with all activities selected-
https://discussions.apple.com/message/18307527#18307527

Solution to problem found:
Got to looking around, and found this: https://discussions.apple.com/thread/5425709?start=0&tstart=0
The gist is this:
The OS X 10.8.5 update, at least for a lot of folks, made the mach_kernel visible and relocated it to the Documents folder.  It needs to be in the root folder, must be there same folder as system and applications, and it is usually invisible there.
I remembered finding it in the Documents folder and tossing it in the trash.  Fortunately I hadn't emptied the trash yet.  I simply moved it to the root folder, rebooted as added insurance repaired permissions, rebooted again, and now all is well, perfect safe boot and everything.  I never did a safe boot before so had no idea it loped the way it does.  Pretty cool…
As an added bonus, what got me to trying a safe boot was that the latest Office update wouldn't recognize mountain lion, it thought i was running something prior to 10.5.x, so it wouldn't install.  It has now installed perfectly.
Additionally, per the above link/forum thread, I hid the mach_kernel again, with this command in the terminal-  sudo chflags hidden /mach_kernel  which also worked perfectly.
All is well, yea!

Similar Messages

  • I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do i do this?

    Help, I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do I do this please?

    Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.

  • Does word for mac work on osx mountain lion yet ?

    Does word for mac work on osx mountain lion yet ?

    Yes, the "Word for Mac 2011" version works just fine on my iMac.  Make sure you download and apply the MS provided Updates that are available.
    Hope this helps

  • Problems with Office 2011 for mac after upgrading to Mountain Lion

    Office 2011 for mac worked fine with Lion on my MacBook Air.  I had been having some problems with my computer freezing and crashing, so the folks at the Genius Bar wiped my computer clean and installed Mountain Lion for me. 
    I have full backups (Time Machine) from before the wipe on my external hard drive, but I was told not to restore from the backup, that I should drag and drop files instead.  I was also told to re-install any program for which I had the disk.  I reinstalled Office 2011 via the disk.
    Two major problems followed:
    1.     I lost all my old emails (I use Mail).  Even rebuilding the library or trying to restore them from Time Machine don't get them back. 
    2.     Word and Excel don't seem to recognize me anymore.  I can pull up and modify an old document or workbook, but I cannot "save" my changes.  I have to hit "save as." That's a pain, but there's a worse problem.
    I have no trouble saving these "save as" versions to my desktop or to my Documents file.  But I cannot save them anywhere else — even to the folder where I found the original document.  I get a message that I don't have the necessary permissions to access or modify the folders. I'm asked to authenticate, and I do, but that doesn't seem to do anything. 
    I tried Get Info on the workbooks and documents, and I'm clearly granted Read and Write permission. 
    I've done a permissions repair via Disk Utility.  There were some things to repair, but it didn't solve my problem. 
    I know I can move all documents to an external hard drive and then recreate all the folders, saving all the documents and workbooks "as" but it seems a huge amount of work.  Can anybody suggest an easier route or how to get my email history?

    You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type:  'resetpassword' (without the 's) and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.   
    http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

  • How do I sync Office 2011 for Mac with Contacts under Mountain Lion?

    How do I sync Office 2011 for Mac (Outlook) contacts with Contacts under Mountain Lion (or iOS6)?  Outlook doesn't seem to have moved on from iSync, and meddling seems to produce unpredictable results.

    You can't. Microsoft have not added support for the industry standard sync protocols iCloud uses.
    See: http://support.microsoft.com/kb/2648915

  • Does Office for Mac 2008 work on Mountain Lion?

    Thinking about upgrading from Snow Leopard to Mountain Lion on MacBook Pro.  Have Office 2008 for Mac running currently.  Will it work on the Mountain Lion OS?  I went to Apple and have gotten three different answers. 

    Yes, it will work with Mountain Lion. However, its continuing reliability is waning, so I recommend you might upgrade to Office 2011 or you can consider these options:
    You can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion. Note that this and following options are not 100% compatible with Office.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • Office for Mac 2008 crashes after Mountain Lion upgrade

    I've just upgraded to Mountain Lion and now Microsoft Office for mac 2008 won't work. Every time I try and open any of the apps it produces a Microsoft error report message.
    Any ideas as to why & how I might fix this, please?
    Thank you!

    spurs_on wrote:
    that's strange as I pasted in a screen grab.
    I think I have managed to solve the problem having explored other discussions on here. I restored to standard fonts in my Font Book and it all now seems to work. Hopefully!
    Thanks for your support.
    (PS, pasted graphics won't work, if you ever need to know how to post a picture here just ask)

  • I have a 2.33 Ghz 2 Duo.  Is it still possible to upgrade to Lion if so , How ? (my Mac will not accomodate Mountain Lion.

    I have a colleague with a 2.33 Ghz Intel Core 2 Duo on which he has Snow Leopard.  He needs to move to Lion 10.7 but can't find how, and his Mac (which is the same as mine) is not able to download Mountain Lion.
         I see that when I downloaded Lion, I should have made a Disc as back up.  However, I did not do this, does anyone know how to move to Lion ?
         Appreciate advice and instructions.   
              Eric

    Eric Dalzell wrote:
    ...  after you download there is a stage where you can actually make a disc for yourself of Lion, ...
    Have a look at these 3 Links
    http://www.macworld.com/article/161069/2011/07/make_a_bootable_lion_installer.ht ml
    http://www.macworld.com/article/165337/2012/02/create_a_bootable_lion_install_dr ive_for_newer_macs.html
    http://www.macworld.com/article/161064/2011/07/installing_lion_complete_guide.ht ml
    Also Be Aware that Rosetta is no longer supported in Lion and Mountain Lion... so any PPC Applications you are using will not run...
    AND... Check the Compatibility of Third Party Applications you may be using...
    See Here:
    http://roaringapps.com/apps:table

  • MS Office 2004 for Mac : updates not installing

    I've just realised that the last three Office updates I downloaded were all the same (11.3.3). Immediately after the last download, I checked to see if any more were available, and there was 11.3.3 still waiting.
    On reflection, I don't think that this is a new problem. Recent updates I've downloaded have been about 57 MB and have contained all previous updates.
    Can anyone help, please?
    MacBook1,1   Mac OS X (10.4.8)  

    Hi Pica!
    It's worth remembering that not all updates change the version number of the applications. Microsoft's way of making it really easy to remember what updates you have installed!
    The 11.3.2 update just before Christmas was a mistake on their part, as you may remember. The latest one is 11.3.3, which did change the version numbers of all the Office applications to 11.3.3 - except for Powerpoint, which stayed at 11.3.2. But as the 11.3.3 updater was a Combo updater, and if your Word has version number 11.3.3, you have got it all.
    If you downloaded the updater seperately, rather than using the auto update function, that could be the reason why it still shows up as 'available'.
    There is no harm in running it again just to make sure.

  • I am trying to rebuild my mac, which previously had Lion, but drive crashed. The app store no longer shows that I purshased Lion, how do I get a new copy of the install.  My mac does not suport Mountain lion?

    How do I get a copy of the Lion installer, which I previously purchased?  My drive crashed and I am trung to rebuild it.

    See if this helps:
    Mac App Store- Hiding and unhiding purchases

  • Lion - 2004 MS Office for Mac will not work

    My 2004 version of Microsoft Office for Mac will not work in Lion. I suspect because this is a PowerPC application. My question is this:
    Is there any program out there which will map the PowerPC to an Intel format? Other than trying to seel more products, I am surprised that Apple does not supply a mapping program for products made by Microsoft for the Apple devices.

    Eric, can you tell me where please? It's not mentioned on the Lion compatibility pages at all. (http://www.apple.com/uk/macosx/what-is/compatibility.html) nor on the 'how to upgrade' page (http://www.apple.com/uk/macosx/how-to-buy/)

  • How can I install driver for Dymo Labelwriter 330 in Mountain Lion?  Which current labelwriter models work with ML?

    Installation hangs every time with 6 items remaining.  I an considering buying a newer model of Dymo: which models will work with ML?
    Lou

    According to the Dymo Technical Support page for that model:
    MACINTOSH
    DYMO Label Software version 8.4.1
    New In This Release:
    - Latest version of DYMO Label™ software - Free download
    - QR and PDF options have been added to the available barcode list.
    - Minor bugs were fixed.
    - Support for Mac OS® v10.8 Mountain Lion
    Have you installed the driver version 8.4.1 as mentioned above?
    Hope this helps

  • Cannot get epson stylus office tx610fw printer to print now that Ive updated to osx mountain lion, have had no success getting my mac laptop to update latest apple update for epson printer

    cannot get epson stylus office tx610fw printer to print now that Ive updated to osx mountain lion, have had no success getting my mac laptop to update latest apple update for epson printer

    John Blanchard1
    Re: can't print to Epson TX610FW 
    Jul 28, 2012 10:23 AM (in response to normdrexel)
    Try installing the Epson drivers from here:
    http://support.apple.com/kb/DL1398
    and then seeing if adding and printing with USB works.
    This site really works and my computer is now printing.

  • I have a window asking: do you want to replace the existing Normal.dotm? what should i do? I'm on OSX 10.7.5 with Office 365 14.3.2 for mac 2011.

    I have a window asking: do you want to replace the existing Normal.dotm? what should i do? I'm on OSX 10.7.5 with Office 365 14.3.2 for mac 2011.

    That is not what I said.
    Normal.dotm is a template, not a .doc file. It is the template that every new document is based upon, IF you changed any of the template settings (font size or other attributes) then you will be prompted to save the changes.
    Did you? (or is this an old Windows Template)

  • I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

    The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

    You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011

Maybe you are looking for

  • How to append a ResultSet to another ResultSet?

    Hi, How could I append a ResultSet to another ResultSet object if their columns are exactly the same? For example, I have some methods that return ResultSet objects for particular queries. int a = 3; ResultSet rs1 = getRoute(20, a); ResultSet rs2 = g

  • Is it possible to tag a pdf with 'reject', so when it loads into Bridge, it will be pre-rejected?

    Is it possible to tag a pdf with 'reject', so when it loads into Bridge, it will be pre-rejected and not view (so long as 'show reject files' is unchecked in Bridge)? - Please see screen shot. We're wanting to have all pdf's initially set, so they do

  • How to know what soft are installed?

    Hi guys, His someone can tell me how I can know which soft are installed on my Solaris 10. I look on the process but with the result I cannot see those which are not running. I look in /usr/... but I'm a bit lost. Can someone can help?? Thanks

  • Reg: SCD Type 2

    Hi Exports, I have requirement to implement SC2. I have Active_Customer column in customer Dimension table. The vales of Active_Customer are either '0' or '1'. If Active_Customer is '0' means that the customer at present not doing business, his statu

  • NW04 Sneak Preview and TREX

    Hi, Does anybody know if the sneak preview comes with the TREX search engine? If yes, does some configuration have to be done after installation? If no, can it be installed afterwards seperately? Thanks in advance, Vincent