Office 365 : SharePoint designer workflow platform not available

Hi,
We have Office 365 E3 subscription and I am facing issue creating any SP2013 designer workflow for the sites created via Custom Web Templates ?
The option to create designer workflow with "SharePoint 2013 Workflow platform" is unavailable with message..
"The option for SharePoint 2013 Workflow platform is not available because the workflow service is not configured on the server, please contact your server administrator"
To add to the issue even if we create 2010 designer workflow, the workflow does not get associated with the list/library. I can see the workflow in SharePoint designer but not with library settings from the browser and of course the workflow is not executed.
Can anyone please suggest any solution ?
Thanks in advance.
Rajesh

Hi,
If you are a tenant administrator please log into your admin account
navigate to this  "https://youraccount-admin.sharepoint.com/_layouts/15/online/TenantSettings.aspx"
In this page,under connected services, deselect the "Block
SharePoint 2013 workflows".
Murugesa Pandian.,SharePoint 2010, MCPD | MCTS - Configure

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