Office Home and Student 2013 error message with yellow triangle

I have been using my word and excel they were working fine. Now there is a yellow triangle top right corner by my initials. I finally got it to show me only for a moment what it means. Error Message: did not realize I should have copied it down but
after error message it said to sign-out and sign back in. I have never had to sign in before the Office was installed in Dec 2013 by Best Buy. All they returned was the card they had used to download. When I tried to click on sign in it does nothing. The error
seems to have the word program very mixed up as it will preform some task but seems to lock me out of other normal things I usually do like spacing or changing font size just to name a few. I already checked for all updates on my computer per your sites suggestions.
How do I make the error message /yellow triangle go away and allow me to use the office home and student 2013 like it was working before. Please help I live alone, and near 60, live in the boondocks, and do not have any computer people within a 4 hour drive
round trip. Thank you

Now there is a yellow triangle top right corner by my initials.
Hi,
As per the description, it looks like an issue with your microsoft account. Does the error message look like below?
ACCOUNT ERROR
Sorry, we can't get to your account right now.
To fix this, please sign in again.
Sign in
You mentioned that "a yellow triangle top right corner by my initials", you probably have already signed in with an acocunt. If you remember this account, I'd suggest you click
File>Account on the tab, click Sign out under
User Information, and then sign-in again. If you don't have this account, you probably need to contact the retailer for it.
If issue persists, please post back with the details of your system environment, then we will take a further look.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Office home and student 2013 product key

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Microsoft office home and student 2013

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http://community.office365.com/en-us/f/154.aspx
https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you havefeedback for TechNet Subscriber Support, contact [email protected]
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TechNet Community Support

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TechNet Community Support
It's recommended to download and install
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programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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Hi,
If anybody can help me that would be a great big huge help!
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Path: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
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Build Info: Unknown-100825~0
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Date/Time: 2011-03-12 17:58:41.165 +0000
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Report Version: 6
Interval Since Last Report: 9468 sec
Crashes Since Last Report: 10
Per-App Crashes Since Last Report: 10
Anonymous UUID: CBC85B25-EF82-45DE-9AFD-8ACE04FBECA3
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Crashed Thread: 0
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Thanks for reading

Hi,
I was looking for help with this same problem on my Wifes MBP but with Excel, while I was looking for solutions, I tried installing Messenger again, fixing disk permissions with disk utility, as well as other things, none worked. Then I was looking for where this nasty mbukernel file lived.
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Office Home and Student 2013 error message with yellow triangle

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