Office jet pro 8600 cannot print from tray 1

We have an officejet pro 8600 with a second tray installed. Plain paper in the second tray which is on default on actual printer. Headed paper in tray one which is locked on printer.
Cannot print letterhead. If I manually go into printer preferences and select tray 1 to print on letter head printer will only print from tray 2. 
Please help! 
I know I can also go into printer on PC and make some settings under the installed device but no matter what I do printer will only print from tray 2 plain paper.

Hello @polecat123 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing tray selection issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have the same issue making a copy as opposed to a print?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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