Officejet 6000 printhead

We recently had to change the color cartridges on our HP Officejet 6000, and afterwards, we started getting the error code on the control panel that is for "The printhead is incompatible" - power button is blinking and all the cartridge buttons are blinking in order from left to right. The manual troubleshooting says to be sure it is properly installed or to replace the printhead. The printer is not very old. I am having my business office research when we bought it. Is it normal for a printhead to go bad so quickly? We've only used it for normal printing purposes and only use HP ink products with the printer.
Also, if the printhead needs replaced, I couldn't find anything in the manual on how to change the printhead. Can anyone give me instructions on this as well? Thank you very much for your assistance..

Hi folks
For the Incompatible Printhead message, have you tried cleaning the printhead?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02029588&cc=ie&lc=en&dlc=en&jumpid=reg_r1002_ie...
Kind Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Officejet 6000: "Printhead: Missing or Damaged"

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Hello,
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Please see the document link provided here for information about how to perform a printhead cleaning in a Officejet 6000.
There is also a document for steps to help fix print quality issues located here.
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Cant get my Officejet 6000 working

I recieved an Officejet 6000 for graduation. It was brand new never opened. I set it up just as I moved into college. When I turn it on, it runs a few seconds, I can hear the printhead slide, click, and then everything stops. The power button and the first button blink. Nothing happens. According to the directions, it should print out an auto-alignment page. What is wrong with my printer and what can I do to fix it?

There are a few threads about this. I had the same problem and it eventually worked. I can't tell you if anything I did was the solution, or it was just a matter of time.
1. Start with a new Yahoo account. I've read that some older accounts could not get made to work.
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HP Officejet 6000 pages go in but blank page comes out

I posted this problem last week, but still have not resolved it. Approx 2 weeks ago the printer was used with a new black cartridge installed everything worked fine. A few days later I needed to print out some forms and all that spit out of the printer was blank pages. I purchased a new black cartridge and installed it even though I had only about 50 pages on my other black cartridge. I have tried unpluging printer, taking out cartridges, and printhead and then reinstalling everything and plugging in printer again. I've tried cleaning the printhead also. I'm at a lost and I really need to get some forms printed out today.
PLEASE HELP ME TODAY!!!

Hi jac49,
I understand you have an Officejet 6000 that is pulling in the pages, but doesn't seem to be putting any ink on the pages. I'm sorry to hear this and will certainly do my best to assist you!
I would suggest that you start by following this Troubleshooting Print Quality Issues document and if at the end it's still not printing the black ink, I would suggest that you try manually cleaning your printhead.
If that still doesn't resolve the issue, the last option would be to follow Bob_Headrick's suggestion of soaking your printhead.
Hope this helps, have a great day!!
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**MissTeriLynn**
I work on behalf of HP

HP Officejet 6000 will not connect to new wireless modem.

I have Windows 8.1. My HP Officejet 6000 E609n wireless printer worked well, until the modem died and a new one was installed (new address). I need to know how to make it recognize the new network address. (Note: I tried to install the original setup software, but the CD would not run under Windows 8).
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Hi @indyham
Since we were able to get the printer on the network successfully, the following document will help address maintaining the connection; Printer Does Not Maintain Wireless Connection.
I hope this helps.
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Setting up my macbook pro to hp officejet 6000 wireless printer

Having trouble getting my macbook pro (new) to print from printer. Have USB plugged to printer and the wireless modem (no desktop setup). Was able to intially print then it started showing printer not connected. If I plug USB to the macbook vs. the wireless cable modem, I can print.
I do get an ip address.
Thank you.
CEBD

Hi CEBD,
Thank you for your reply! As Mac OS X 10.10 was just released yesterday, there is currently no HP Software and Drivers for this Operating System! However, if your HP Officejet 6000 was previously connected to your network, all you should have to do is to add the printer as a wireless printer. Please see this guide, OS X Mavericks: Set up a printer. You can also watch this youtube video, Installing an HP Printer in Mac OS X Mavericks Using a Wired or Wireless Network Connection.
Please see this post, Mac OS 10.10 Yosemite and HP Printer Support, by @Double-U-Dee.
I would also take a look at this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and follow the steps for 10.8 and 10.9.
Hope this information is helpful, and have a great day!
RnRMusicMan
I work on behalf of HP
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I am running on OSx 10.6.8 using a HP officejet 6000 printer. On a 8.5x11 paper, I cannot print closer than 5/8" at bottom. Images or type cuts off at that point. HP says it's an mac problem. I tried changing evry possible print setting. Am I missing somt

Running on OSx 10.6.8 using a new HP Officejet 6000 printer. How can I get to within 1/8" on all sides of an 8.5x11 sheet of paper. Images and copy cuts off at 5/8" at bottom. HP says it's a mac problem, not an HP problem. I tried every combination of print settings. Nothing has solved the problem. Have I missed something?

Yes you are unfortunately you as the consumer are caught in the middle. I totally disagree with what HP told you, they supply the print drivers to Apple, Apple doesn't write printer drivers that I know of. Look in the print settings to see if you can go below 5/8", I know I can with my HP printers (Laserjet 1012, Color Laserjet 2600N, OfficeJet 7410 & OfficeJet 7700 series) so I'm sure the issue is specific to the OJ6000 series.

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No changes were made that I'm aware of other than the usual Windows updates.
Server is offline is displayed next to the printer icon on the laptop when printing is attempted.
The wireless network test report shows no problems.
I have rebooted the desktop and printer with no success.
The laptop used to print wirelessly without a problem.

I am not sure the Officejet 6000 can have both the wireless and USB ports active at the same time. You could try disconnecting for the USB cable and then power cycling the printer and trying to connect wirelessly. If you have the desktop connected to a router that also provices wireless capability you could connect the desktop with the network connection.
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Bob Headrick, HP Expert
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Setup of my HP Officejet 6000 Wireless

How do I setup my HP Officejet 6000 Wireless, without a cd drive?

Hi,
You can download the software form HERE. Now you wont need the cd
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Officejet 6000

I now only want to use this printer for black and white text. That 920 cartridge needs to be replaced, and all the color cartridges show empty as well. I have only been printing in gray scale, and not using colors for some time. Can I only replace that black & white cartridge and forget the colors? as the latter are expensive to replace and I will not be using them? I don't want to make that color investment if possible with this Officejet 6000 609a printer. Thanks for any advice!
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Hi there @SAMis71 , welcome to the forums
I understand you are looking to find out if you can print in black and white only, and have other ink cartridges empty. Unfortunately the Officejet 6600 does not have this feature.
Cannot Print When One of the HP Ink Cartridges is Empty
I hope this helps answer your question, and was informational.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
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Cannot find hp officejet 6000 e609n wirelessly

Cannot find hp officejet 6000 e609n wirelessly. URL: http://0.0.0.0 Network Status: Offline. Active Connection Type: None

IP address of 0.0.0.0 means it is not connected to your wireless network.
Run the Wireless Setup Wizard from the front of the printer (in the Network menu).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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Officejet 6000 E609n prints on USB. I am unable to get it to run wireless

HP Officejet 6000 E609n Win 7 64 bit
My printer works on a USB connection but I have not been able to get it to
function on a Wireless to router connection.
Router is Linksys WRT160N V3.
I have used all the recommended solutions in HP's instructions.
This question was solved.
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Ok, since you get the error "The selected printer is not present." during the installation, here is some troubleshooting that should help narrow down the cause/resolve the issue:
The Printer is Not Found During Network Installation in Windows
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How do I get my macbook OS X 10.5.8 to print both sides of paper with HP Officejet 6000 wireless

How do I get my macbook OS X 10.5.8 to print both sides of paper with HP Officejet 6000 wireless?

If it has that available, when the Print Dialog comes up, click on Copies & Pages, choose Layout, look for 2 sided printing... some Printer Drivers may have it under abother heading.

Officejet 6000 wireless and WPA2-Enterprise network security

I own an Officejet 6000 wireless printer. The manual says that it should be compatible with a wireless network with WPA2-Enterprise network security but when setting up the connection (I am using a macbook and am setting the printer up via usb connection) the newtork is listed but the security type is "unsupported." For whatever its worth it is listed 5 or 6 times but probably thats a different issue.
I can still select the right network but it only asks for a security key, but my network security requires a log-in name and password.
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I get the feeling that most of the people replying here don't know the difference between WPA2-Personal and WPA2-Enterprise.
Personal has a passkey.
Enterprise uses both a username and password, usually in conjunction with a Radius server (802.1X athentication).
What we've had to do solve this problem is create a second SSID on the network that authenticates on WPA2-Personal. We use a really long password to secure the network, one that I will never be able to memorize in my lifetime.
All we can hope for is that these enterprise-level vendors will, perhaps, gain a greater understanding of wireless authentication processes and the needs of actual enterprise customers who at least a percieved need for wireless printer capabilities. It used to be that customer was always right, though. Perhaps those days are gone...
The other problem that probably ought to be addressed on consumer end is the fact that multicast tools that make AirPrint work (such as Bonjour), are being blocked from crossing between your wired and wireless networks, perhaps by the wireless controller or due to inefficient routing hierarchy or NAT/PAT issues. Solve this issue and you won't have a need for wireless printers.

Officejet 6000 printhead

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