Officejet 6700 margin problems printing from Mac

I recently purchased and setup a  new HP 6700 all in one wireless printer and have a problem that I can't seem to solve or find a solution for.  Printing from my Mac's leaves margins cutting the top and bottom off of documents.  I've printed the same documents from a PC at work without problem but opening and printing on this printer seems to cut off margins.  I can't find a margin setting to adjust nor should I need to with a default print setting.  I've updated the latest HP print drivers and firmware with no luck.
Thanks in advance.

I just found this post and hope I am not too late to pursue this further.
I have an HP OfficeJet 6700 Premium Wireless Color e-All-In-One Inkjet Printer.  My operating system is Macintosh OS X 10.9.3 Mavericks.
I have been having this problem for quite sometime and would love to get an explanation, or directions to fix the problem.
I clicked on the link 'HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer Series (H711) Product Specifica...' and saw that the acceptable Top and Bottom print margins for a Mac are .13" and .47" respectively.
Whether I am in Microsoft Word for Mac 2011 (latest version) or in Preview (latest version), I cannot print a document with a Top margin of less than .5".
I created some documents in 2013 that were printed on this printer and they came out with no problems.  
In January of this year, I bought my current Mac, and now I cannot print any of those documents unless I increase the Top margin to '5".  Thinking it might be the HP driver, I downloaded and upgraded to the latest version of the driver, and still the problem persists.  
I originally was blaming the problem on Microsoft Word, but that does not make sense since the problem also occurs with Preview.
Your help would be appreciated.

Similar Messages

  • Problem printing from Mac to Officejet J3680 on Ethernet

    I have three computers (two PC's and one Mac) and the Officejet set up on an ATT U-Wire network. The Officejet is connected to one of the PC's.
    I was able to print from all three until recently. I physically switched the places of the Mac and one of the PC's (not the one with the printer connected). That's all I did. Now, when I try to print from the Mac, the job just sits there in the queue. I can still print form both PC's. I tried restarting everything, reinstalled the drivers on the Mac, but nothing works.
    When I send a page from the Mac, the printer sounds like it is going to print but nothing happens. It was printing fine before I moved it. The Mac is now in another room that is farther away from the printer (about 50 feet) but I don't see how that matters. I tried different documents from different programs (including the test page) but nothing prints. Like I said, the printer sounds like it is going to print but just runs out of gas or something. No paper jams etc. It prints fine from both PC's.
    Anyone have any ideas? Thanks in advance.

    I forgot to mention that I cleared all the print queues prior to sending a new job. **bleep**?

  • HP LaserJet Pro 100 Color MFP M175nw - Problems printing from Mac laptop

    Hi 
    I have never managed to get my prnter to prnt wirelessley from my laptop (Mac Book Pro - (OS X Version 10.6.8). It will print when connected via the USB cable however when I try to print wirelessly, the printer dialogue indicates that the printer is offline. Both of our iphones will print wirelessly from the printer.
    Please help!

    Hi rachelwallace,
    Not sure what happened there. Should have gotten a blue wireless light when connected to the printer's network.
    You could restore the printer's defaults and try one more time.
    Restore the printer's network defaults.
    Touch the Setup button. (wrench)
    Select Network Setup Menu.
    Then select Restore Defaults.
    Print out a configuration report to make sure the IP address is 0.0.0.0.
    Try the previous steps for setting up the Adhoc to Infrastructure connection.
    If you are still having issues and you have a Ethernet cable, connect it from the printer to the router.
    Wait about a minute, print the configuration page to see if you get a IP address.
    Printing a Configuration Report.
    Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
    Then disconnect the Ethernet cable.
    Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
    Since the software is already installed, all you have to do now is add the printer on the Mac.
    Click the Apple icon ( ), and then click System Preferences.
    Click on Print and Scan.
    Click on the + sign.
    Highlight the printer in the list.
    Click on the add button.
    Test the printer.
    In case you don't have a Ethernet cable you may try the wireless direct setup.
    On the printer, touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
    On the Mac, click on the Airport and select the printer from the list to connect to.
    Then open Safari and type in the IP address for the wireless direct  (192.168.223.1) for the printer in the address bar. (don't worry about the light on the printer)
    This will load the embedded web server for the printer.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
    Apply settings.
    Click on the Airport and connect back to your network name.
    Print out a configuration report to make sure the IP address is valid. (192... or 10....)
    Then add the printer on the Mac.
    Test the printer.
    Please let me know the results.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Colour problems printing from Mac to HP Laserjet

    I have an HP 2840 colour laserjet printer about 2-3 yrs old.  Am running OS 10.5.8 on a Macbook Pro.  Printing Adobe files often results in the background being printed in solid red even if only text on a white background.  The text is still printed in black over the red.  Colour images can also appear as black outlines on a solid red background.  Very frustrating!  Any suggestions as to how to fix?

    Hi,
    Which version of Adobe Reader are you using to print pdf documents?
    Could you please try the following steps and let me know your observations:
    1. In the Print dialog of Adobe Reader, click on the "Advanced" button. It launches the Advanced Print Setup dialog.
    2. Check the "Let printer determine colors" chekcbox. This will enable the other checkbox "Discolored background correction"
    3. Check the "Discolored background correction" checkbox also. Click Ok. Click Print.
    See if the issue of red background gets resolved?
    I hope this helps!
    -Shilpi

  • Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

    Dear Sir or Madam:
    I am using Microsoft Windows XP Home Edition Version 2002 Service Pack 3 desktop computer.
    I have a HP Officejet 6500 E709n Series printer.
    I am encountering some problems printing from my Google Chrome browser in my Outlook.com account because when I try to change some settings in the print dialog interface the printout comes out incorrectly.
    Below are the 2 snapshots of the print dialog interface of Google Chrome browser before printing an email message from my Outlook.com account.
    Are there any software updates to correct this problem?
    Please reply back soon.
    Thanks.
    Sincerely,
    Etow

    Welcome to the forums Etow,
    I saw your post about the issue you are having with printing from Google Chrome. Have you tried disabling your pop up blocker to see if that will help? Also see this guide about Printing with Chrome.
    If the above does not help, try using Firefox or Internet Explorer to print.
    Have a great Friday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8

    Since the last update I have been unable to print from Firefox. No problem printing from Safari or any other program. I've seen a few responses to this problem but only to people running Windows. I'm on a Mac running v. 10.5.8.

    Also when I click on the link in my email to activate my account (in the hopes that a solve will be emailed to me) I get this message -
    "Something is wrong
    We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address."
    Same message if I cut and paste the link.

  • Can't print to Windows 7 shared printer from Mac OS Lion

    Dear all,
    I would like to share my experience battling to figure out how to print to Windows 7 shared printer from Mac OS Lion. Myself had this problem and looking throughly in internet without success. But finally I figured out the solution by myself, hope this can help other Mac user with similar problem.
    OK, when I try to setup my new MacBook Pro with OS Lion to connect with my Canon MX308 printer attached to desktop with Windows 7 Ultimate,
    1. I simply select System Preferences>Print & Scan.
    2. Then looks for the + sign just below the box to add a new printer.
    3. From the option toolbar above, I select Windows. I have connect this MacBook with my Windows Network, so the workgroup will appear to the left column.
    4. After I select this group, the computer list will appear in the middle column
    5. Then after I select the computer which my printer connected to, my printer sharename will appear in the right column
    6. Last step is to select the printer I want to use.
    7. After that it will automatically put your printer sharename to the "Name". And then I select my printer driver at "Print Using" and find my printer manufacturer which is Canon MX300 series from driver lists. Finish!
    My printer appear in the Printers List. But the problem is everytime I try to print there will be error message saying "ON HOLD Authentication Required".
    This problem start to kill me, I search all around for similar problem, but the solution was never worked for me!
    Until just now I figured out accidentally for the solution.
    THE PROBLEM LIES ON MY PRINTER DRIVER!!!! Although I have downloaded the most update driver from Apple site and Apple Software update said there is no more update for my system!
    The solution for my problem is Gutenprint Printer Driver! You can download this driver at http://gimp-print.sourceforge.net/MacOSX.php, then select for the latest driver gutenprint-5.2.7.dmg. Install this driver!
    Then back to Print & Scan in System Preferences, then right click on Printers List box, then choose "Reset Printing System..." to clear the previous failed printers.
    After that, repeat the above step 2 - 7. Only for the last step I need to select the Printer Driver for my Canon MX308 for the driver name : "Canon PIXMA MX300 - CUPS+Gutenprint v5.2.7"
    Now I can sleep as a baby knowing that my printer make a friend with my new Macbook Pro! Hope this will help others!

    I have the same setup but with a Canon MX850.  This did not fix my problem. 

  • Print to Windows Shared Printer from Mac on wireless network

    My set up is: HP Deskjet 1050 410 USB to a WIndows 7 PC. The PC has 4 users, each password protected for login and  public (not protected) folders. The Macbook is running OS X 10/6/8. I have downloaded the latest HP drivers.
    I found the printer on the workgroup network and installed it as the only printer on the Macbook. When I send a job to print, I am prompted to either login as a guest or as a user with a password. Either way, I get an eror message "On Hold (Authentication required)" Under Job Info is the following message "NT_STATUS_INVALID_PARAMETER" 
    THis is an improvement over what was happening before when I could not find the printer in the list and had to manually use the IP address. Even then, I could not print, I would get a communication error.
    The first time I installed the printer driver (an earlier driver and earlier release of OS X 10.6) I had no problems printing from the Macbook. It found the printer and printed without any password authentication. Nothing has changed on the PC, the printer is shared with all users on the network, but I can't seem to print. 
    I noticed many postings with similar issues but I did not see any resolution. Help! (Thanks!)

    hey just want to say thanks to you guys... I just this week switched to Mac after 14 years of heavy PC use. Mac's been awesome except for that I couldn't print to my PC based printer... now I can... and I couldn't of done it with out this apple discussion thread about HPIJS.

  • How to print from mac pro to 7520

    Trying to print from Mac ProBook to my HP 7520 all-in-one printer. I don't want to use USB nor WiFi. How do I set that up?
    This question was solved.
    View Solution.

    Hi Beverly,
    Thanks for clarifying.
    So you would like to use a wireless connection without using a Wireless router.. that can be done using the HP Wireless Direct feature which create a wireless network, hosted by the printer itself:
    On the printer control panel, touch the Wireless icon ( ).
    Touch Settings , and then touch Wireless Direct . The Wireless Direct Settings menu displays.
    On the printer control panel, touch Wireless Direct again, and then choose a security option:
    Touch On (No Security) if you do not want to use a passcode to connect, Touch On (With Security) if you want to use a pre-assigned passcode to connect and then touch Yes to continue
    NOTE: If Auto-Off is enabled, touch OK when the control panel prompts you to disable Auto-Off .
    Touch Display Password , and then touch OK to continue.
    5.  From the Mac click the Wi-Fi icon, select Join Other Network and then click Show Network.
    6.  Select the Wireless Direct network of your printer, it will include 7520 within its name.
    7.  Now you may install the Software from the link below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-106189-3&cc=us&dlc=en&lc=en...
    If you leave the truck, I believe the Mac should reconnect to the network automatically but I'm not sure, you may have to click the Wi-Fi icon and select the Wireless Direct network when getting back.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HT4356 I checked everything out and had no problem printing from IPAD/MINI using the HP Photosmart 6520 printer, but the next day, using same application, my HP did not show, but was looking for the AirPrint Printer, what am I doing wrong?

    Using IPAD2, IPAD MINi, HP photosmartE6520 set up on wireless network.  No problem printing from my devices, but the following day, it is looking for AirPrint printer, why? 

    Hello lenc48,
    Welcome to the HP Forums.
    I see that you are having a few issues when it comes to printing from your mac as well as some two sided printing issues.
    I do have a some suggestions that we can try in the attempt to troubleshoot this issue.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    Please remove the usb cable (if using wireless, disregard this step) from the printer and from the Mac and leave it disconnected until further notice.
    Please click on the first link that will give you instructions on Uninstalling the Printer Software.
    Once the software has been removed, please disable any anti virus protection that you may have on the Mac. 
    The next step we are going to take is downloading the HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
    The installation will prompt you when to connect the usb cable (You will see a prompt for a wireless connection as well if that is the connection type you would like to use) so please do not connect the cable until prompted to do so.
    If you are still having issues, feel free to write me back or you can contact HP Total care direct.  If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Problems printing from a Macbook Pro on a Kodak ESP7

    Hi,
    I am having problem printing from my Mac to the Kodak.  I have connected the mac to the printer through the settings as it can see it.  However, when I come to print it it says the printer is not responding and to check if it is turned on and properly connected.  I have tried reloading the printer etc but still cant get it to work.  I fired up my old windows laptop and that will print fine wirelessly so it can't be my BT Hub for the internet.
    Any suggestions would be appreciated as I dont want to go and have to buy another printer.
    Thanks for suggestions.
    Matt

    Using the OS X built-in network printing protocols
    requires a CUPS driver. Check on Brother's site to
    see if they now have a CUPS driver for your model,
    or you can try the open source hl1250 driver from:
    http://www.linuxprinting.org/macosx/hl1250/
    Unfortunately, I don't have an Intel Mac, so I don't
    know if any of these power PC drivers will work for
    you.
    Please let us know.
    I was told by a friend that the drivers are already built into the OS X 10.4.3, I hooked up the printer directly via USB and indeed it worked just fine. But, as I stated before, I just can't get the **** thing to work when the printer is connected to my PC and I try to print through the network.

  • Problems printing from iPhoto 6: Page setup & Preview

    I am having trouble printing from iPhoto v6. For starters, the miniture preview frame in the print screen does not conform to the paper size selection or image orientation. (It is always a big square.) Only part of a 4x6 image image is seen in the frame. This makes predicting the final result impossible. To make matters harder, the print dialog does not remember what paper size was last used and many internal "Advanced" options reset the paper size to "letter". Simple choosing any printer preset resets the paper size. Switching from advanced options to the iPhoto options seems to alter other selected options as wlll.
    I have the most current driver for my printer. I have no problem printing from Aperture or Photoshop. I have custom color profiles and am not entirely a novice, but I am wasting much paper and ink and spraying the inside of my printer!
    The use of the native iPhoto print routines seems mutually exclusive with using Advanced options. I understood that the first iterations of iPhoto wanted us to depend on the Mac Print routines, and it was always a little touchy but I would have hoped earlier problems would have been sorted out by now. I want to print my own pictures!
    Much confusion and no place to find good instructions. For example, should I be using "Full Page" or "Standard Prints" Standard settings in the print interface? There appear to be several places to select print sizes but they do not seem linked together nor is it obvious which one is determinitive. Under color options do I select Color Corrections <none> or <Colorsync> which then forces me to use driver recommended by Canon despite the fact I have a custom profile identified in Color sync utility. It just isn't working for me.
    Are others notiing that iPhoto print routines are no longer working for them? I would like to see the internal print routines working intuitively before additional efforts are made to facilitate purchase from outside printing sources!
    G5 2G Dual PowerMac 2yr old.   Mac OS X (10.4.4)   Canon i950 printer

    goldn:
    Welcome to the Apple Discussions. Just ran a test and I got a perfect card. Here's what I did.
    1 - create the card and type Command-P.
    2 - select Stylus Photo R200 under Printer
    3 - click on the Advanced button
    4 - in the bottom drop down menu select Paper Handling
    5 - select the radio button "Use documents paper size: 7.00 in x 10.00 in
    6 - now select Print Settings in the 3rd drop down menu
    7 - select the type of paper you're using and the print quality you want. I used Photo and High Speed. (also used plain paper for my test)
    9 - put a piece of 7 x 10 paper in the printer (yes, you'll have to trip the paper beforehand or use card stock designed for this)
    10 - click on Print
    11 - when the paper exits the printer quickly put it back in the printer
    That will do it. Now there is a caveat. Putting it back into the printer before drying tended to get my leading edge nipped. If you use heaver card stock I don't think that will happen but just be aware. If you wait a moment to put the page, turned over, back into the printer to let the ink dry a bit, all you'll have to do is press the middle button which will be blinking red and that will feed the other side thru when you're ready.

  • I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    Hi,
    Apple's AirPrint only support specific models while using wired or wireless network connection.
    Plugging a printer into a USB port of Apple base is not supported for AirPrint:
    AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
    As well you must use AirPrint enabled printers for a such, none of your printers are AirPrint enabled:
    http://support.apple.com/kb/ht4356
    There are 3rd party solutions which allow sharing a printer connected to your Mac as AirPrint, Printopia as example provide a such:
    http://www.ecamm.com/mac/printopia/

  • Problems Printing from Epson 2400 in Lightroom 2.3

    I'm in the process of switching over from a PC to a Mac. I've gotten lightroom running and transfered all my photos over. But I'm having two big problems printing from my Epson 2400.
    *8.5x11 prints are offset. The top of the picture starts about an inch lower than it should, and the bottom typically gets cut off.
    *Lightroom refuses to print 4x6 prints. It says it's printing, and the paper feeds in, but then the printer just spits out a blank page.
    I'm using the most current version of the Epson 2400 driver that I could find on the Epson web site.
    [Update] I used iPhoto 9 to print out some pictures, and they came out fine. So this seems to be a lightroom issue or a conflict between the lightroom/epson drivers.
    Any help would be greatly appreciated.
    Thanks!

    Further update. It appears that I can print perfectly from another account on the same mac. But the account on which my catalog resides doesn't work at all. Could my catalog have been corrupted when I transfered my photos and catalog over to the new mac from the pc? Is there any way that I can fix it? (I have tried optimize and relaunch; no luck.)
    I could -- as a last restort -- kill the catalog and reimport all my thousands of photos, but wouldn't I loose the keywords and adjustments?
    Any help would be greatly appreciated!

  • HP 2550L printing from Mac os x 10.9.5

    Problem printing from 2008 Mac Pro tp HP 2550L printer . Any help will be appreciated.
    Thanks,
    RKS25

    It's me again. I have found after a bit of experimentation that the HP 1100 Series driver works fine with this printer. All I can assume at this stage is that it's a problem with the driver ...
    Cheers,
    Krish

Maybe you are looking for

  • Activation of new data in ODS results in errors. Urgent.please help...

    Dear experts, I have a problem while I load data from one ODS object into another one. I have some keyfigs which when loaded into the ODS are ok. (I mean the new data is ok) but the moment I activate the request, the keyfigures are turned automatical

  • How can I get Safari 5.0.5 to stop accepting cookies?

    I have, since time immemorial, set my Safari preferences to never accept cookies.  That partially broke starting with Safari 4.x.  In Safari 5.0.5 it simply accepts all cookies and ignores the setting of "never" in preferences.  I've tried changing i

  • What setting prevents a deleted app from re-downloading from iCloud to the iPhone?

    re: iOS 7.1.1, iTunes Mac 11.2, Mac OS 10.9.3 What setting do I select that prevents an app that's been deleted from the iPhone from re-loading back from iCloud after a Sync? I don't want to permanently delete the App from iCloud, as I want the optio

  • Artwork tab missing when selecting multiple tracks

    osx 10.5.8 itunes 9.0.3 i'm having trouble assigning MULTIPLE pieces of album art to MULTIPLE tracks SIMULTANEOUSLY. i see that i can add multiple arts to a single track by: .. selecting a single track by highlighting -> get info -> artwork tab .. se

  • Is it possible to localize a Pc with the Apple ID?

    Hello everybody, first I want to excuse my bad english. Hopefully you understand what I mean. A Month ago my Laptop got be stolen. Now I realised that on my Laptop is ITunes installed and my password for my Apple ID is saved in Itunes. I logged in on