OfficeJet 7000 PaperJam

When we first buy this machine, first paper TEST jammed, then we replaced it and still have problems with jamming paper. Os-es are Win Xp and Win 7, Printing software is Word 2007 and MS Project 2007
Help or can we replaced it with some machine that dont jam paper ???
tnx

Hi,
Check the following Steps :
Press the "Off" button on the printer and turn it around so that the back of the printer is facing you. Unplug the power cord from the back of the unit. This will allow the feed rollers to turn more easily as you clear the paper jam.
Open the access door on the back of the printer. Turn the handle counter-clockwise to remove the door and pull the door off towards you.
Remove the paper that you see in the rollers. Sometimes a piece of paper may be stuck in the front part of the rollers. Look inside the front of the printer and remove the piece that got stuck and could not be reached in the back.
Inspect the inside of the printer and remove any paper pieces that may have fallen to the bottom of the printer. Check the rollers to make sure that they are clean. At this time, wipe the rollers with a damp, lint-free cloth if they appear dirty.
Replace the cover and plug the power cord back into the back of the printer. Turn the printer on and it will be ready to print again.
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

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Officejet 7000 E809a error

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Why are you using Windows Print Sharing with this printer? It will only share printing, not scanning nor faxing.
This is a network printer. Plug it into your router via Ethernet cable and all computers will be able to use all of its functions. You will have to re-run the HP software on each computer to create a network instance of the printer.
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Officejet 7000 wide format

Please can someone help me -before I get carted off to the funny farm!
I recently bought a 7000 wide format and as I live in Spain, I had it sent out from Amazon to me. No problem there - I installed it and started to print. I was well pleased.....BUT....
after about 20 pages, I got messy print-outs. I carried out head cleaning, but there were still smudges on the paper.
So, following the instructions I removed the printhead and found there was ink all over it, so I carefully cleaned it and replaced it.
Now I keep getting the error message from the toolbox telling me the printhead either isn't compatible or is damaged.
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Hi @Ratboy2k
I understand you are having some troubles with our Officejet 7000. I would be happy to help you. From your description, it sounds to me like the printer might need to be aligned. Please use the following steps to align the printer and let me know if doing so resolves the issue.
Load plain white paper in the input tray.
Open HP Solution Center:
Windows XP: Click Start, click All Programs, point to HP, and then click HP Solution Center.
Windows Vista or Windows 7: Click the Windows icon (), click All Programs, point to HP, and then click HP Solution Center.HP Solution Center opens in a separate window.
Click Settings ().
Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.
Click the Device Services tab.
Click Align the Printheads.
- Source
If this does not resolve the issue, please print a Print Quality report so we can determine if the issue is the printer itself or somehow related the driver or program you are printing from. To print a Quality report, use the steps above, but instead of choosing Align printheads, select Print a Print Quality Diagnostic Page, and then click Print Page.
The report should look like the image below;
Thanks, I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Officejet 7000 latest win8.1 64bit drivers

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http://homepage.ntlworld.com/donald.clark/Local%20AdminAcc1.JPG
http://homepage.ntlworld.com/donald.clark/Local%20AdminAcc2.JPG
http://homepage.ntlworld.com/donald.clark/Local%20AdminAcc3.JPG
http://homepage.ntlworld.com/donald.clark/Fresh%208.1PSPX7.PNG
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Hi @don1952,
Thank you for visiting the HP Support Forums! I see you are running into some software problems with the Officejet 7000 drivers and your computer running the Windows 8.1 Operating system. After some research you are not alone, it's actually the Microsoft Operating system and the language settings, if it is set to English (United Kingdom) then this will cause the issues you are experiencing. You just need to go in and change the systems language to English (United States), please follow the steps listed below:
1. Go to Control Panel
2. Select, Clock Language and Region
3. Now select Change Region
4. In the Format tab select the English (United States)
5. In the Location tab ensure you have United states in the Current location drop down
6. Now select Apply
I hope this helps!
Please let me know the outcome.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hello MerlotLady,
The lines are indeed clearly visable and look like they are caused by the inkt not bleeding very well through the paper. In this case I would recommend using another paper. I checked the HP website for you and HP recommends using advanced paper. So any kind of HP Advanced Paper will do, either glossy or high gloss as long as it is from the HP Advanced line. A copy of the recomendation below. If this will not solved the problem, best thing to do is contacting your local HP support. Let me know if it helps.
"Advanced photo paper
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Although I work for HP my posts and replies are my own
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Hi AndersT,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Finto

If the printer is out of warranty one thing that might be worth a shot is soaking the printhead...
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
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http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-6500-Office-jet-E709a-Black-pri...
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Although I am an HP employee, I am speaking for myself and not for HP.
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Hello,
There is an print driver update available below for your product, try to install it and see if this helps:
Download Page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-77813-2&cc=us&dlc=en&lc=en&...
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I work for HP.

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While the printer should continue to work, the squeaking will probably not go away.
If you just bought your printer it will still be in warranty. Contact a phone support agent, who can best guide you on support options.
I was an HP employee
If I have helped you solve your issue please mark this post solved.

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Hi dear,
I have Officejet 7000 wide format network printer, it is working but I maked some wrong settings.
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This question was solved.
View Solution.

Download the manual and look at page 26. Tell you how to reset the network settings.
Reset the network settings:
Press and hold the
Power
button, press Network button two times,
press the
Cancel button three times, and release
the
Power button. For more information, see
Troubleshooting tips and resources.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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We have an Officejet 7000 E809a wide format printer in the office. It appears to be working perfectly for most people, except for one computer that when printing to the printer documents come out very faint, as if they were printed in draft mode. This computer is set up exactly the same as the other computers in the office - Windows 7, Office 2003, same printer driver. The printer preferences are set to 'best' quality and I've even copied the normal.dot template from a working machine to eliminate that as the cause.
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Hi @GavinS38 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are experiencing feint printing on 1 specific computer in your office. All of the other computers print fine but this specific computer is printing feint.
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We have an Officejet 7000 wide format inkjet which we have been using for about 1 year. All 4 cartridge lights started flashing at the same time. If I try the utilities like printhead cleaning it says no cartridges are recognised. I've removed & re-seated all of the cartridges, they are all HP originals, this did not help.
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Travis,
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1. Product: HP Officejet 7000 E809a
2. Operating system: Mac OS 10.8.1
3. printer initially worked fine, then began to print only blank pages. an attempt to delete/re-install the driver resulted in the following errror message (upon attempting to download/update print drivers):
Setting up HP officejet 7000 E809a...'
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Hi,
Download and install the printer software below (Although the link direct you to a different model, the same software used for your printer model as well):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108396-1&cc=us&dlc=en&lc=en...
Once the installation complete reboot your Mac and update the latest drivers by clicking the Apple icon and then Software Update.
Please let me know of any problem,
Shlomi
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OfficeJet 7000 PaperJam

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