Officejet Pro K850 Will Not Stop Printing An Alignment Page

Hi Everyone,
I hadn't used my K850 printer for about 6 months so when I needed to print something with it I ran the the print head cleaning option first.  I needed to run it up through all three levels in order to get them clean.  After that just for good measure I ran the head alignment utility.  The problem occured during the alignment.  For some reason it won't complete the alignment process. 
No matter what I tried the printer keeps printing the alignment pattern continuously using only the black and yellow inks. Even if I shut it down, Remove the cord and restart it, after it goes through the start up sequence it starts right in printing the same page with the same two inks. 
I managed to interrupt it long enough to install the latest firmware but still the problem remains.  In addition this happens wether or not it is connected to my computer so I am assuming the problem is in the printer not the driver.
Any suggestions will be most appreciated.
Thanks
This question was solved.
View Solution.

Hi there curley2003,
This article should cover the issue you are experiencing. Give these steps a shot and let us know if it helps:
Manually align the
Control panelUse the following steps to align the printheads using the control panel:
Hold down the Power button.
Press the Resume button two times.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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