Officejet Pro l7580 Constantly loses connection to wireless laptop!!

Hi and thanks for helping.
I have an Offiecejet Pro L7580 and use it on my network, servicing a desktop and a laptop. The desktop is wired to the router while the laptop is wireless. Concerning my desktop, the printer connection is solid. It is 100% dependable. My laptop is a completely different story. I noticed that it would connect just fine and print, scan, etc... But after about 10-15 minutes it tells me that it is disconnected. This has been a continuous problem. Both systems use win.7 Ultimate 64 bit.
I found out that if I go into my D-Link DI-524 wireless router and change my wireless channel from one to another, it automatically reconnects. This means that my printer... or laptop is losing a connection due to channel activity. I have tried multiple channels in case of wireless interference from other devices. It happens all the same. This either sounds like a printer firmware problem that loses connection when the router channel cycles, or my laptops network card (even though I never lose connection to the internet). My laptop uses a buffalo mini usb wifi adapter (thanks to a widely known problem of DV series factory defects).
Please help me find out what the problem is.
Thanks,
Jason

Here are a few things to try:
1. Update the firmware on your router.
2. Set a static IP address for your printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Yours is 192.168.0.100 to .199 Enter 192.168.0 220 for the IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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I would like to help.
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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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This question was solved.
View Solution.

Hello Ken I hope you're well!
I saw your post about Solution Center not functioning for you since you upgraded to WPA2 security on your router. If you switch the security to WPA personal, that should help.
Let me know the results!
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
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Hello Minabird4
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
US support link to contact options for laptops purchased in the US.
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
Outside of US support link to contact options for laptops purchased outside the US.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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Officejet Pro l7580 Constantly loses connection to wireless laptop!!

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