Officejet pro L7590 software/machine install procedure test

Just going to list a procedure I used to hook up an Officejet pro L7590 to my windows 7computer.
I need someone to try this out and tell me if it worked for them ( it worked for both of my computers ).
1...
- uninstall the printer if installed and use the HP unistall to remove the software.
- Reboot to complete the uninstall.
2...
- Download and install CCleaner and run it to repair registry issues.
3...
- Download and run "Windows Installer cleanup utility"
- "If you have the program installed, open it in Start - All Programs - Windows Install Cleanup. It then opens up and you should see a list of many program name. Please have a look there if you find the following entries "32/64 bit HP Cio installer", "bpd_scan", "scan". If you find this, please select the program and press the "remove"."
- Restart computer.
4...
- Search the computer C drive program files for the folder HP, look inside and if it has the folders marked CIO, Digital Imaging and software updater, then go back to the HP folder and delete it.
5...
- Load newest version of HP software
- at the review installation options box - click on "select software" then uncheck everything except for the top two and OCR then click on OK then Next.
- When the connect device now window opens check the box that says "unable to connect now" and hit next and then look for the install shortcut on desktop and make sure its checked then hit finish.
6...
- Restart computer
7...
- Use the desktop HP short cut "install new device".
- use USB connect and hit next
- When connect device now appears use the "connect using USB cable"
-Hit finish button
- Cancel the register product now window.
- Cancel the registration now window
-at the end of device install use "print test page" to confiem install
- NOW install more software using the button that says " More software "
-then press the "more" button and select the "Solutions center software "
-Click finish and exit.
8...
- Double click the HP Solutions desktop shortcut and test your new capabilities.
Please respond to tell me how it worked out ???
Thank you for testing.

Hi rvanwaning
You can use the cd or download the drivers and then plug the printer in when prompted to install the printer software. Here is a document for the different ways to install the printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02282602&tmp_task=useCategory&cc=us&dlc=en&lang...
I have included the drivers link for you to download.
Win7 32 bit drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-2&cc=us&dlc=en&lc=en&...
Win7 64 bit drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-2&cc=us&dlc=en&lc=en&...
Hope this helps.
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Gemini02
I work on behalf of HP

Similar Messages

HP Officejet Pro L7590 and Mac Yosemite 10.10 printing software

I just upgraded my Mac to a mew 2014 MacBook Pro with Retina and Yosemite 10.10.1.
I want to install my old HP Officejet Pro L7590. I have the printer connected by network cable to my Comcast network hub. There is a stable connection on both ends (lights are on). What software do I download to install the printer? Is it not available for Yosemite yet? Where is it located? I'm assuming its not available for Yosemite yet? I don't have the original software. Thanks.
This question was solved.
View Solution.

Hi @rustyblue,
Welcome to the HP Forums!
Currently there are no full feature software and drivers directly through HP for Mac OS X 10.10 for this particular printer model. However, after some searching I found this driver directly through Apple. HP Printer Drivers v3.0 for OS X.
If you need help with scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. Even though this post is for Mac OS X 10.9.3 and a different printer, these steps will work for your printer on 10.10 as well.
Hope this helps you get up and running, please let me know if you have any further issues!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

Hp officejet pro l7590 windows 7 32-bit install fails

I have downloaded the HP Officejet Pro Full Feature Software and Driver for windows 7 (32-bit) for my Officejet Pro L7590 connected by USB cable to my computer. I right-click on the downloaded software and select "Run as Administrator". The installation hangs at step 7 of 8 and then shows me that the L7590 printer driver failed to install. When I look in my "Printers And Devices" I see the HP L7590, but right-clicking on it only shows scanner functions (no printer options). And no option to remove printer.
I have tried uninstalling the HP Software and reinstalling the HP Officejet Pro Full Feature Software and Driver as well I have tried installing the HP Officejet Pro Basic Print and Scan Driver from HP, all with the same failed results.
The only way I am able to use the printer is to uninstall all HP software and simply plug the USB cable to my computer. Then a printer driver is loaded and I can print. The problem is that I do not get the "Solution Center" functionality which I need for scanning.
Any help is greatly appreciated!
Thanks,
Lou

Just so we get off on the right foot, I am going to have you run through the un-instillation and re-installation of the printer again, but in a thorough and managed way. I would like to ask for information's sake if the PC you are using is a HP computer or another manufacturer. This may be useful in future steps if they are necessary. We will want to remove the PnP drivers (the ones that automatically loaded) as well.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3643...
Install that and let me know the result!
Have a great day!

Problems with installing HP OfficeJet Pro L7590 driver All-in-One

Hello HP team.
Having problem with installing driver for HP Officejet pro L7590.
Starting the process the process bar goes to the end 100% and then disappear.
After that nothing happens.
Rebooting doesn't help.
Windows 7-64

Thanks for getting back to me!
Lets try some more steps:
Uninstall, level 3 for HP PC or level 4 for non-HP PC.
1. Click Start and type %temp% in the run field and click OK.
2. Look for, and open the folder starting with 7z (Example: 7zS2356) (if there is more than one 7z folder, try the most recent one)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for a non-HP PC or run the Uninstall_L3.bat for a HP PC
6. When the uninstall has completed restart the computer
Try to install again using the HP Printer Install Wizard for Windows
Let me know how this goes please
R a i n b o w 7000I work on behalf of HP
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Problem installing officejet pro 6830 software on my iMac running Snow Leopard

Greetings, I have a problem installing officejet pro 6830 software on my iMac running Snow Leopard. When I insert the HP software disc onto my iMac, and go to the HP website, it says:
"403" Ooops! Request forbidden...
Any possible solutions to this? Thanks for any feedback...

Hi @RNOjetnow ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with needing the drivers for the 10.6 Snow Leopard OS. You should be able to install the Apple Drivers just by connecting the USB cable.
Here is a document that might help.
Hope this helps you install the drivers.
Thanks.
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Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Officejet Pro L7590 Printer - HP Solution Center does not work

I am not able to get the Solution Center suite to work because the installation has an error. I am using Windows 7 Home Premium. The printer I am installing is the HP Officejet Pro L7590.
If I go to Devices and Printers and add the printer. The driver Windows 7 driver would work, it would detect the printer and the test page and everything would be fine.
However, if I install using the software provided by HP for the L7590 it would result in an error and it would not work.
The failed driver installation is only from installing the full bundle software provided by HP, if by itself through Windows 7 it would be fine.
Because of the failed installation using HP software the HP solution center does not work.
In Devices and Printers, the printer has the yellow exclamation point requiring troubleshooting, I click on troubleshoot and no device drivers were found. In addition, I could not remove the printer. Before installing the HP software, I could successfully install the printer and there would be a green checkmark, and there would be an option to remove the printer. This leads me to believe HP has a faulty software bug that is causing the error.
I am suppose to use the HP add a printer shortcut that populated on my desktop after installing the software, the first time it would show the failure to successfully install the driver, afterwards it would not even detect my printer if it is plugged in. If I remove the usb and reinsert it, the Windows would just show the failed driver. I repeat, it failed after I install the software, it works fine without. The primary reason I want the software is to use the scanning feature.

Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would reinstalling the HP Officejet Pro Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet Pro L7590 - disconnected message

After reinstalling the drivers and checking for updates, which are current, I'm still haveing problems printing from my CAD program Vectorworks Fundamentals. When I send a document to print the system hangs on "spooling". I can delete the file only after shutting down the CAD software. All other programs print fine. I've contacted the software company and they are at a loss. I have a Photosmart C310 connected to the same computer and I can print without issues. I'm running Windows 7 - just recently installed - and all updates are current. Also, the CAD service packs are up to date. What is mysterious is that in the HP solutions program it shows that the L7500 series printer is disconnected. I was getting this message frequently when running Win XP too but had no issues with printing from any program. I open the printer toolbox and it says "the computer is unable to establish a two-way communication with the device". Just to test, I can go to a program, say Excel, and then print a document without issue. Then going back to CAD, trying to print causes the printer to hang on spooling again.
I've shut the computer and printer down, unplugged the printer and restarted, still the same situation.
I did not have this problem running XP. My only way to print a CAD document now is to save as a PDF and then print from there which it does fine - even though HP Solutions says the printer is disconnected.
Any solution would be appreciated. What is this scrubber that I saw on another trouble shooting posting?

Hi casemarte,
Welcome to the HP Forums! I see that you are getting a disconnect message with your HP Officejet pro L7590. I am happy to help you with this connection issue! I have a few questions for you:
How is the printer connected? Wireless, Ethernet, or USB?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens. Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

OfficeJet Pro L7590 - wireless printer issue

Hi,
I have a 2008 OfficeJet Pro L7590 printer. I'm just now trying to get my printer to print wirelessly and I'm having multiple issues. I lost the disk for installation, but downloaded the installation via hp.com/support
After installing it, I tried to connect it wireslessly. On the final step, it says "
Unable to communicate with your printer. Not all diagnostic tests could be performed. Check cable connections and then retry."
I've checked all my cords and everything and they are plugged in correctly! BUT here's the thing. When I go to my start menu, and click control pannel → network and then click on a tab, such as "Network and Sharing Center, Connect to a Netowk, or set up a connection or nework. The window absolutely freezes and I'm not able to click on it at all. Also, I don't see a wireless conection icon on the bottom bar, right corner. (not sure what that's called) All i see are two computer screens and a red X ontop of them (icon)
I really need to connect my printer wirelessly, so I can use my phone, ipads and ipod touches! Please help. I've spent so many hours trying to figure this out!
HP doesn't offer me anymore help because it's out of warrenty

Hello iAliciaa.
I understand you are trying to installing your Officejet L7590 and you are receiving a message indicating "unable to communicate
with your printer". Are you connecting this printer Ethernet or wireless?
Please follow this entire HP document if you are connecting your printer using an Ethernet connection: Printer Is Not Found During Installation.
I understand completely what you are talking about, but could you verify what type of Operating System you have?
Click on this website to find out: Windows.
Look forward to hear from you.
Ashley
I worked on behalf of HP.

HP Officejet Pro L7590 networking problem

Hi!
I have the following problem:
I have an Officejet Pro L7590 All-in-one printer. It is connected to my wlan router (ASUS WL-500G Premium) through its ethernet port.
I have two desktop PCs, i've installed, and using this printer on them without problems. One of them runs on Vista, the other on Windows 7.
But i can't get it work with my notebook. It connects to the router through wlan (Intel WLAN 3945ABG adapter), runs on Windows 7. When i try to add the printer, the installer detects the printer on the network, but during the installation of the device, i get an error, that the device cannot be set up.
I have tried:
-Other (older and newer) versions of printer software.
-Updated printer's firmware, doesn't work either with the original, or the newest version, the problem is the same.
-tried with all firewall settings, it doesn't work even with fully disabled firewall (I'm using Eset 4.0, even tried to remove it)
Does anybody have some idea for this? Please help!

The following are the details about network printer problems in Windows 7:
    “Access is denied” Error
     Not getting Add Printer Wizard
     Choose compatible drivers
“Access is denied” Error
If the “Access is denied” error is showing up on the computer, just go through the steps to fix the error. First, open the Printer Wizard through the Control Panel. Select the ‘Add printer Wizard’, then click ‘Add a local printer’ and then click ‘Create a new port’. Make sure that local port is there in the list and then click ‘Next’. In the Port name dialog box, type computer name and printer name and then click ‘Ok’. Complete the wizard steps to finish the process.
Not getting Add Printer Wizard
In some cases, the Add Printer Wizard may not be available to you. At that time, just open the Printer Wizard through the Control Panel. After that choose the ‘Network Printer’ page and go through the ‘TCP/IP’ page and complete the additional steps in the wizard.
Choose compatible drivers
You need to choose compatible driver in Windows 7. First, you have to click the ‘Start’ button and select and ‘All Programs’. Then, go to ‘Accessories’ and select ‘System Tools’ and then click ‘System Information’. Then, you have to select the ‘System Summary’ and then review the OS Name and System type to find out which version of operating system you are running. Then, accordingly choose the network printer driver for your computer.
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HP Officejet Pro L7590 won't print correctly after it sits a few days

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
thanks for your input

Hello pcmtgrl
Which model of the Officejet 8500A series do you have? Typically you can find it inside the printer where you change the ink cartridges. Example: A910g, A910a, etc.
Has anything changed recently since the problem started? Is the printer plugged into a wall outlet or a surge protector? Do you have the latest firmware installed? I also suggest running the HP Hardware Diagnostic Utility. Let me know if it finds anything out.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

HP Officejet Pro 8500 won't install

My HP Officejet Pro 8500 won't install on my second Macbook Air (while it did on my first; both new Macbooks with up to date software).
The message I get is: "Softwareaktualisierung kann aufgrund eines Netzwerkproblems nicht nach Updates suchen." (Update software is unable to search for updates due to network problems). But the network just works fine, as does the software update when approached by the apple menu. Everything can be accessed without any problem - except this driver.
It also does not help to download the OS X drivers from HP - this also won't install the printer, probably for the same reason.

For some unknown reasons, it now worked via the general software update (after I got 50 error messages before).

HP Officejet Pro L7590

Anyone who can help:
I've read everything I can get my hands on, here and other fora included.
-Uninstalled the 10.5 software that came with my officejet.
-Downloaded drivers from both Apple and HP that should have corrected the problem (this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&lc=en&dlc=en &product=1153481 says my hardware is supported for Snow Leopard)
-No scanning from Image Capture, Preview or from the printer window. It won't connect via any of these methods with which others are having success. The device is visible, but no scanner exists with which to scan anything.
Please, does anyone have any idea of what I can do to get functionality out of my Officejet Pro L7590?

Hi @rustyblue,
Welcome to the HP Forums!
Currently there are no full feature software and drivers directly through HP for Mac OS X 10.10 for this particular printer model. However, after some searching I found this driver directly through Apple. HP Printer Drivers v3.0 for OS X.
If you need help with scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. Even though this post is for Mac OS X 10.9.3 and a different printer, these steps will work for your printer on 10.10 as well.
Hope this helps you get up and running, please let me know if you have any further issues!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp Officejet Pro L7590 Paper Jam and Ink is not working well

My HP Officejet Pro L5790 says paper jam, but I went through all of the printer, and there is no jam. When doing to self printing test, the ink is not full on the page. There are lines through the words making it difficult to read. It is as though the cartridge is low or empty, but the cartridge is brand new and all the cartridge levels are fine.

Hello DakotaRidge,
I understand that you're having issues with your Officejet Pro L7590. I will do what I can to help you.
I have two documents for you to attemp for the issues you have specified.
For the paper jam message try this one: 'Paper Jam' Message Displays on the Control Panel or the Computer.
And for the ink/printing issue try: Troubleshooting Print Quality Issues.
Please let me know if this was helpful.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Officejet pro L7590 software/machine install procedure test

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