Ok, so i bought a 16GB DDR3 1333MHz RAM for my late 2011 13" MacBook Pro whose memory runs at 1067 MHz (I was also told that late 2011 MBPs run at 1333MHz, is mine an exception?)... Im looking for all possibilities to close the compatibility gap...

Ok, so i bought a 16GB DDR3 1333MHz RAM for my late 2011 13" MacBook Pro whose memory runs at 1067 MHz (I was also told that late 2011 MBPs run at 1333MHz, is mine an exception, if so, why?)... Im looking for all possibilities to close the compatibility gap because computer freezes at boot and was wondering if there was anything i could do to get this 16GB DDR3 1333MHz RAM to work at 1067MHz or somehow get my computer to run at 1333MHz?...

You don't have a late 2011 MB Pro.
You have a 2010 version. Your MB doesn't support 16GB. 8GB Max.
That's what it shows on your about this MAC.
You need to return the RAM and get 8GB ( 2 X 4GB ) 1066MHz.
Your system bus is set to 1066MHz.
You're having issues because you've installed more RAM than your MB can support. It's only reading 4GB per bank which totals to 8GB and not 16GB.

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I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

Did you cause the nick? Or did it just appear one day? There are reports of the retina screen having exploding pixels which leaves a hole in the screen that can be felt when you rub your finger across it. If that is what happened then it should be covered under the warranty. If you caused the nick then it is not covered and the fix will be very expensive, somewhere in the $1000 range.
astets wrote:
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

Looking for 16GB RAM That is Compatible with Late-2011 17" Macbook Pro

Hi guys,
I am looking to upgrade the RAM and Hard Drive in my late-2011 17" Macbook Pro. I've already found the hard drive I want to use, but I don't know as much about RAM, and I'm not sure which 16GB (2 x 8GB) kit would be both compatible and give me the best bang for my buck. I am in Canada so any suggestions linking to Canada Computers or NewEgg would be the best! I'd really appreciate any help.
Thanks,
Jacob

First, goto OWC - https://www.macsales.com/
It has a guide for all things Mac & Memory
Second, get an SSD as it will speed up your computer tremendously.
OWC or Crucial are very good Mac-friendly brands.

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.

Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception

I just bought a new macbook pro, i lost my receipt which had a website on it that i had to go to were i would receive a code which i can redeem for the new mountain lion software. What do i do?

I just bought a new macbook pro, i lost my receipt which had a website on it that i had to go to were i would receive a code which i can redeem for the new mountain lion software. What do i do?

See Apple - Free OS X Mountain Lion upgrade Program.

2011 17" MacBook Pro freezes for over 5 mins on user password

Hey everyone,
I installed Yosemite on my 2011 17" MacBook Pro. Since then, after a period of my computer being on or after sleep, it appears that the process that handles login using my user password hangs for a bit and then proceeds to work.
On the login screen, after I enter my password, the focus is drawn off of the password field, and then the computer just sits for what seems to be about 5-7 minutes. This also happens when OS X asks me to enter my password to install / uninstall something; the login window just sits there and does nothing.
It doesn't happen right after a restart, and it seems like it happens more often after the computer goes to sleep and wakes back up, or has just been running for a while.
A couple other possibly related problems is that my system will sometimes just start to slow down and every app will slowly become unresponsive, sometimes to the point where I have to use the power button to do a hard reset. Also I've noticed that my system won't remember that I set my screensaver to "never" but will reset itself to "15 minutes" (which is annoying, because after I come back from the screensaver, my system takes a long time to log back in).
I can't do a system reinstall right now, and I've tried to do PRAM resets and disk repairs. Maybe I'm googling the wrong words, but I've searched and I can't find threads with my exact issue.
Can anyone help? Thanks!

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

Apple original battery for the Early 2011 17" MacBook Pro

The original battery is failing on an Early 2011 17" MacBook Pro (MacBookPro8,3), 2.3GHz - it has lasted 43 months according to coconutBattery. Often refuses to charge at all, holds about 6750mAh as compared to the original 8450mAh it could hold upon delivery. The battery has gone through 848 "loadcycles", not so far off from Apple's suggested 1,000 cycles, which I assume they meant should have taken place during the AppleCare period which ended 3 years after purchase = April 2011 - April 2014. The battery began having charging problems in June-July 2014, after 3 years and 3 months.
Have looked for a replacement battery and found many. What they have in common is they are (with one exception) not Apple, and specs differ from the original (the original specs taken from the battery the MBP was delivered with as new are 31CP90/44/89-2 Li-ion Polymer 10.95V 95.0Wh Model No. A1383).
An Apple certified service center in Stockholm Sweden offers an original Apple A1383 battery with identical specs, but: they only offer a 3-month guarantee! Even worse, they claim that they cannot discern the manufacturing date (or will not provide it).
I contacted OWC (macsales), have always been happy with their products and service and knowledge. They hold that they cannot offer this battery at all but that it should be available in the Apple Store, ie online. But we cannot find it there, one of the few models missing.
Probably a lot of people with an Early 2011 17" MacBook Pro 2.3GHz will be having this problem right around now. Has anyone found a great solution?

Have you tried ifixit or PowerBookMedic?
Clinton

I have a late 2011 model MacBook Pro running Mountain Lion. I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV? I used to run a cable from my mini display port to the HDMI input of a TV.

I have a late 2011 model MacBook Pro running Mountain Lion. I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV? I used to run a cable from my mini display port to the HDMI input of a TV. This feature seems to be lost in the Mountain Lion upgrade. Did Apple feel that once Mountain Lion came out that EVERYONE would have Apple TV? There are no settings in System Preferences/Display like there used to be...only for AirPlay Mirroring.

Running a cable to the HDMI port is still supported. (and still works on mine).
If the Arrangement tab in System Preferences > Displays isn't present then it doesn't recognize the physical connection. Double check all cables. If that doesn't work try a PRAM reset:
http://support.apple.com/kb/ht1379

Does the mini displayport able to transfer audio and video to an external monitor (example: a tv) using a 2011 13" MacBook Pro with an hdmi cable?

I was wondering this, because I want to hook up my 2011 MacBook Pro to a external monitor (TV) using an hdmi cable. This would be heplful before I buy a mini displayport to hdmi adapter, and then maybe find out that the mini displayport might not transfer audio, only video.

Yes, min Displayport supports audio and video for the 2011 MBP 13" via HDMI.

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question. When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and

Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?

One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.

Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!

Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
Problem description:
My mac has been very slow lately. Any suggestions?
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 8:15:29 PM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:54:52
Disk Information: ℹ️
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
Destinations:
KINGSTON [Local]
Total size: 30.88 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 30.88 GB < (Disk used 109.90 GB X 3)
Top Processes by CPU: ℹ️
      6% WindowServer
      0% AppleSpell
      0% SystemUIServer
      0% powerd
      0% Google Chrome
Top Processes by Memory: ℹ️
131 MB softwareupdated
112 MB Google Chrome
41 MB Finder
34 MB Google Chrome Helper
32 MB WindowServer
Virtual Memory Information: ℹ️
51 MB Free RAM
587 MB Active RAM
551 MB Inactive RAM
350 MB Wired RAM
10.96 GB Page-ins
865 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
Dec 14, 2014, 07:21:27 PM Self test - passed

Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

Voltage requirement for late 2008 17" MacBook Pro

I bought a used 17" MacBook Pro - vintage late 2008 and have been having power issues with it. Screen flashing, system crash. Streaming video online, system crash.
Took the battery out and held down the power button for about 30 seconds to discharge the battery, after which things are OK for a while. But then it started up again. So I took the battery out and did it all again.
I'm wondering if the power adapter that came with the machine is for the wrong voltage? I see that there are three different voltage levels available.
Can anyone tell me what is the correct adapter voltage for my machine?
Thanks!!
Judith

Bring you MBP and power adapter to an Apple store. If you need a new one, it will cost $79.
http://store.apple.com/us/product/MC556LL/B/apple-85w-magsafe-power-adapter-for- 15-and-17-inch-macbook-pro
Ciao.

How much Ram do I need in a MacBook Pro for Software Engineering?

I plan to buy a new MacBook Pro in the next month for school and hopefully for work. I would like this computer to get me at least 4 years of use. I will be majoring in software engineering. My question is how much ram would I need in a Macbook Pro for software engineering? I am currenty looking at the 15" 2.3ghz base model with 8gb of ram as well as the 15" 2.4ghz base model retina. I really like the retina but its at my max budget. Will the 8gb of ram be enough since it is not upgradable? Any help will be greatly appreciated.

I am currenty looking at the 15" 2.3ghz base model with 8gb of ram
The MB Pro 15" 2.3Ghz with 8GB of RAM should do the trick.
Save your $$$ on the retina and stick to your budget

What antivirus protection should I purchase for my MacBook Pro? MacSecurity.app appeared on my desktop, and I downloaded that. Since then, it has said my computer is infected and pop-ups have been appearing.

What antivirus protection should I purchase for my MacBook Pro? MacSecurity.app appeared on my desktop, and I downloaded that. Since then, it has said my computer is infected and pop-ups have been appearing.

You've been infected by a scam trojan. You don't need any anti-virus software on your Mac. See the following about getting rid of the trojan.
Trojan War
If you discover a trojan program is running on your computer then look to the following information for assistance:
1. A recent discussion on the Apple Support Communities: MacDefender Trojan.
2. An excellent site devoted to Mac Malware: Macintosh Virus Guide
3. Another site for removing MacDefende, et.al.: MAC Defender Rogue Anti-Virus analysis and Removal
4. A new removal utility - MacDefenderKiller
Removing strange software can be a task. The following outlines various ways of uninstalling software:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a Startup item or a Log In item. Startup items are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the Delete [-] button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Note that you must have this software installed before you install software you may need to uninstall. Uninstallers won't work if you install them after the fact. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them and others at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQs on removing software and dealing with spyware and malware.
After removing all the components of the software you may have to restart the computer to fully disable the software. This will be the case when removing software that has installed a daemon. After the daemon has been removed you need to restart the computer to stop the daemon. Alternatively, you can kill the daemon process using the Terminal application or Activity Monitor.

I am using Xcode 5 on Mac Book with configuration Memory 5 GB 1067 MHz DDR3 and Processor 2.4 GHz Intel Core 2 Duo. It is getting hanged every time whenever i work on Storyboard. As my storyboard consists of 25 scenes. Please help I m suffering.

I am using Xcode 5 on Mac Book with configuration Memory 5 GB 1067 MHz DDR3 and Processor 2.4 GHz Intel Core 2 Duo. It hangs every time whenever i work on Storyboard and even on clicking on any of the controller it takes time to open. As my storyboard consists of 25 scenes. I searched a lot but did not get any results . I have upgraded my xcode to xcode 5.0.2 which is bug free as compare to xcode 5. Please help I m struggling with this problem a lot.

iTunes for Mac
http://support.apple.com/en-us/HT201693
http://www.apple.com/itunes/download/
Was it installed before? Does it show up in Software Update?
Do other updates show up there (realizing that Lion is not getting all the updates anymore as it is no longer being supported).
Apple Downloads
- Always a place to manual download.
MacBook Pro
Mac OS X Lion System Communities

Ok, so i bought a 16GB DDR3 1333MHz RAM for my late 2011 13" MacBook Pro whose memory runs at 1067 MHz (I was also told that late 2011 MBPs run at 1333MHz, is mine an exception?)... Im looking for all possibilities to close the compatibility gap...

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