Ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                             
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          
If within warranty (yours is since the warranty is one year) and not abused, Apple will exchange it at no cost.

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