Okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?
okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?
Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards.
Similar Messages
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i have been trying to sync my device to itunes but it keeps saying i have the wrong itunes. the thing is its the same one i have had all the timei have had this phone? I have even went through and uninstalled and reinstalled 3 times. what the hek is going on? HELLP!!!!
another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."
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I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
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HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.
What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.
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I have been trying to download several music downloads, but I keep getting the same problem near the end of the dowload. stopped err = -3253
This Apple document is a good place to start -> iTunes: How to resume interrupted iTunes Store downloads
You may have to take a look at this one too -> iTunes: Advanced iTunes Store troubleshooting
Try updating or uninstalling the security software on the computer. Also, make sure you have the latest version of iTunes installed. -
Have been trying to contact iTunes regarding fraudulent activity
I have spoken to my Debit Card Services this morning regarding several iTunes monies coming out of my bank every month. They gave me a phone number to contact the Apple Store to check who has made these purchases, I rang on 0845 600 1683 but had no joy. Every month since October last year these purchases have occurred, but I have not made them. Sometimes this amounts to well over £100 per month. What or who can I contact regarding this?
First thing I would do is change your bank account details in your Apple account, using the edit account - you should be able to remove the Card details - use 0000 0000 0000 0000 - or whatever. On a Credit card re-newal I inadvertantly put a wrong digit in my new card number - which stopped any transacations till I corrected it.
Second, Did your card supplier state they would stop any more claims from Apple? Seems starnge they seem to just tell you to conbatct Apple.
I would contact your bank/credit card supplier again and notify them of frauduleant claims on your card and ask them to refuse any payments requested by Apple until you have resolved the problem.
Have you asked who / what / where these payments are going?
If your account is deemed "hacked" or subject to fraudulent claims from app sellers, you should be able to get your many back from Apple.
Keep phoning support and use the contact us email access also. -
I have tried over and over to update flash player , I have changed password I can log into account but not to update flash player
Hello everyone,
Please see What userid & password do I need to install Flash Player? This is the OS requesting the password, not Flash Player.
Maria -
I used iphoto to create a photobook. I want to send this book to my aunt in california but it won't allow me to put in her address. I would like to know how
i can have this book sent directly to her home.FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I have been able to trick my ipod into letting me in but I still can't get the touchscreen to work this is extremely annoying and I was wondering if i should just get a new ipod or what?
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
So I have a IPod 5 and it is not that old, but it won't charge. I have been trying to charge it in my computer and in the wall. The thing is if the iPod is dead it will charge up until it turns on, but then won't charge anymore. This has never happened before. Please Help!!!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have been trying import VHS video into iMovie via a Hollywood Dazzle bridge. I have been successful doing this in the past, but now it is not working. I have a mac book pro, 10.9.1, (mavericks), iMovie 10.0.2. Everything in iMovie looks like it is working. It reads "recording" in the upper left hand corner of the pane while the video is playing. When I stop the process to check on my clip it says that the file is empty. The only thing that has changed since I did it successfully is that I upgraded to mavericks from whatever I had previously. My system is about one year old. Any suggestions?
Hey, Clinton,
Thanks for your help! I was able to go to iMovie 9.0.9 and import video. I was still curious as to why it didn't work in version 10.0.2, so I contacted Apple tech support. They were't sure at first as to why it wouldn't work, so they had me delete iMovie 10.0.2 and then re-install it just to see if something had gone wrong when it upgraded. That didn't change anything. In the end, they determined that 10.0.2 doesn't support the Hollywood Dazzle DV bridge. But I have a workaround path from them that I will share so that it's possible to import to 9.0.9, then move it to 10.0.2.
1. Open iMovie 9 (finder/applications/iMovie 9.0.9
2. Import from Dazzle Bridge to iMovie 9, note which event you are importing the clips into
3. Close iMovie 9
4. Open iMovie 10 (probably in the dock)
5. File/Import Media...navigate to home(this was my name, on the left side of iMovie, under Favorites)/Movies/iMovie events. Find the event folder that contains your Dazzle clips (tip-try sorting by date modified to look at recent events.)
6. Select the clips and import. Click the blue "Import Selected" button on the bottom right.
You may get a message that some files cannot be imported. Click continue import. It's a little glitchy. It imports your clip, and also makes a copy of it, too. On the copy, the audio is normal, but the video is choppy. In any case, you would delete the copy, anyway.
Hope this additional information helps somebody else. Thanks again, Clinton for helping me! -
I have been trying for 4 weeks to get my iPod to connect
Hi, I have been trying for the last 4 weeks to get my iPod to work with my computer. I am computer literate, i built my own computer, i make games, etc. so i know what im doing when i use my computer. That being said, here is my problem.
When i connect my iPod to the computer i hear the noise saying it is connected, and i see the Hardware icon at the bottom that shosw that it is connected. When i start iTunes it dosnt show up, i go into the options and it says no iPod connected. Then i try to go into My Computer to see if it shows up, it dosnt. So then i go into my device manager and i see that there is an iPod there, i try to reinstall but it still dosnt work. Next i tried to go into Control Pannel->Admin Tools->Computer Management. In there i click on Disk Management to see if my iPod shows up. I scroll down and there it is, Cribs Ipod. It dosnt have a drive letter, so i try to give it one but it dosnt let me. After all this i try to update the iPod but it just says that it cannot be read.
So, next i bring my iPod to my laptop and plug it in. It works, perfectly. i update the software and it works. But my music is all on my desktop so i try everything over again with the updated iPod, still dosnt work.
I have bought a USB PCI card for my computer and tried it on that, didnt work. Tried buying a new cable, didnt work. I have tried updateing every single peice of hardware on my computer and updating windows, none of it worked.
I have gone through all of the support forums and FAQ to try and fig it. I have done the 5 r's and all that. None of it worked.
I am flat out of ideas other than it being my iPod, but my iPod works with my laptop. It would be very very helpful if you could help me. I dont wanna have to go buy some other MP3 player.
Thanks in advance.Try this here:
http://docs.info.apple.com/article.html?artnum=93499
"Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear"
And since you are teh savvy about these sort of things, here's Microsofts support article for the drive issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
"New drive or mapped network drive not available in Windows Explorer"
Good luck -
Need urgent help. I have been trying to resolve this problem to no avail. I am able to preview my sprymenu on my local browsers opera, google crome, and IE but when it is uploaded, the sprymenu squashes to the left hand side.
Please get your checkbook ready. (Only kidding.)
Have you ever done a hard factory reset of your Airport Express base? If not, then try it. Push down the reset button with a pen, then keep it depressed as you plug AX into the wall and keep holding it down until the green light blinks 4 times and then turns amber. Then let go. Unplug your broadband modem for a couple of minutes and shut down your Mac. First restart the modem, then the Mac. Use Airport Setup Assistant to set up a new network from scratch.
In System Prefs > Network > Show > Network Port Configurations drop n drag Airport to the top of the list and deselect all port configurations that you do not use.
That's a start. -
I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my one to transfer it over I've had no luck I've tryed restoring my new phone to the last time i backed up my old files the phone restores but always to its own backup point wen i first connected it to iTunes can anyone help me please?
Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).
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