Old problem I know but I cant play any of the songs in my library.tells me cant find original . Have not changed anything apart from going from xp to windows 7.

This support community is a bit new for me. Have read some old entries with the same problem but couldnt see any solutions. Libray shows all the songs ( over 2500) but I cant play any of them. Message is that itunes cant find the original. ???? only difference is going from xp to windows 7 . can I put the songs from my ipod back on my computer maybe?

Go into windows explorer and find out where the music is now located - in Windows 7 you have libraries for documents, music, photos and video.
iTunes is located:
Music
itunes
iTunes Media
music
If all the files are in that place it may just be that you have to amend a preference in iTunes:
Edit
Preferences
Advanced
ensure Keep itunes Media organised and Copy files to iTunes Media folder when adding to library are both ticked
Once ticked you will have a bit of a wait while iTunes re-organises the library but then your songs should all be playable again.

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TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

I purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem?

i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that

Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
Apple warns to backup your purchases for this very reason.

I heard about the iPod Nano recall over fire risk, I entered my info online a in said that I was eligible, but since early December I have not heard anything more from. In which time someone I know has sent off theirs and received their replacement nano?

I heard about the iPod Nano recall over fire risk, I entered my info online and it said that I was eligible, but since early December I have not heard anything more from itunes/apple. In which time someone I know has sent off theirs and received their replacement nano already. Is there an email address I can email to request info? Would be much appreciated! Thank-you.

use the info you got in the email and check your repair status on apple's website

ITunes 8.2.1.6 will not play most of the songs in my library

Since downloading iTunes 8.2.1.6 most of the songs in my library will not play on my computer. I am afraid to update my iPod for that reason. It is not album specific or iTunes purchased/cd ripped/ or internet downloaded specific either. Has affected songs in all categories. When I right click on "Info" of these songs I have found that they are recognised as AAC audio files - but "Profile", "Channel" & "Encoded by" headings & information is absent. Songs are present on my hard drive & do not appear to be any different than other songs on the same albums added at the same time & which do play in iTunes !!
My Library holds over 300 GB's of songs & I guess over 80% are affected .. Any help or suggestions to solve this major problem would be much appreciated ..

iTunes refuses to play/read file, it cannot recognizes headers, or recognizes those as corrupt, but giving no error messages. The problem is the stored artwork(s) on your music files. To correct this, select the files that are corrupted/cannot be played on iTunes&iPod, click "Convert ID3 Tags...", then select v1.1 from the dropdown box (first, try this on a few to see that my solution is working).
By doing so, iTunes replaces headers, but your ID3 tags will not be changed (I assume you are using ID3 v2.4), nor you'll lose any info or anything else. This works as a hotfix for those files. If you try to replace headers via another program, your information will be truncated, and any artwork stored will be deleted. So I recommend this one.
You'll see that iTunes cannot play most of the files that has artwork(s) stored in them. New version hasn't fixed this problem, and it has risen with iTunes 8.2.x. If it's going to take long, I suggest you should go back to 8.1.x.
With best regards,
lyravega, goekhan.

I changed email providers and and forgot my Apple ID so I had to start a new account, itunes allowed me to download the music from my old account but wont let me play any of the songs! It keeps saying the computer is not authorized. Help me please!!

How can I get my music to play.

Authorize the computer from the "Store" menu. You will have to use the Apple ID used to purchase the music.

Last Thursday someone put a virus in my laptop and I have not been able to see or play any of the songs that I have purchase from itune. I had about 230 songs that I puchase from itune.

A virus was put into my laptop last Thursday and I have lost all of the songs I purchase from iTunes. Can you help me recover the nearly 230 songs I purchase from iTunes?
<Personal Information Edited by Host>

Not a good idea to post personal information on a public forum.
Good news - you have not lost your iTunes purchases. You can re-download them to your computer or to another computer that you have authorized your Apple ID to iTunes on as follows:
1.     Open iTunes and sign on with the Apple ID that was used to make the purhases
2.     Click on the iTunes Store
3.     Click on Purchased under the Quick Links sidebar on the right-hand side of the iTunes Store window
4.     Click on Music (or whichever media you are looking to recover), then on "Not in My Library". Then click on Albums or Songs, Most Recent.
5.     You can then re-download individual items as you wish, or select "Download All" at the bottom of the screen to download everything
Cheers,
GB

I've just got a new computer does any one know how to transfer my song to my new computer. I've installed itunes but can't seem to transfer the songs

I've just got a new computer does any one know how to transfer my song to my new computer. I've installed itunes but can't seem to transfer the songs.

you can use home sharing.
or, assuming you have all your media files in the default location, copy the entire iTunes folder (not just the iTunes music or media folder) from the old to the exact same location on the new machine.
you can either use your network or an external HD for that.

My iPod works, but doesn't play any songs

Here's a list of what it does do:
1) It can connect fine.
2) It can be imported with songs, files, etc...
3) It can be operated just as any other iPod
Here's what it can't do:
1) It can't play any of the songs that I have imported into it, when I try to play a song, it freezes, I can hear the hard drive moving and if I fast forward I can catch parts of the songs (sometimes), but aside from that there's no music playback.
If you have a resolution for this, please do post, and thanks-a-million in advance

Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Music will not play after ios5 update, it still appears there but will not play...if I select a song, it jumps to another song but will not play anything. Also, if I try to play any of the files on the phone from iTunes they won't play either...help!!

No fix for getting music to play on iphone4 after ios5 update...
Cannot find how to manually sync according to someone else's fix...
If I try to play any of the songs already on the phone from the iTunes software, they don't play either...
FRUSTRATING!!! Please help!!!

Hopefully Apple is trying to clean up this mess of an opperating system

I get an error message saying that the original file could not be located on about half the songs in my library. Not all but half.

I'm unable to play approx. half the songs in my library. I get an error message saying that the original file could not be located. I am asked if I want to locate the file, I click locate and get a screen with a list of confusing looking files and nothing seems to solve the problem. As is probably apparent by now I am not particularly computer literate. I don't understand why this problem occurs on only half my library.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
The error message is referring to your iTunes library, not your iTunes application.
You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
Select the folder Music > iTunes in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes.

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address.

Old problem I know but I cant play any of the songs in my library.tells me cant find original . Have not changed anything apart from going from xp to windows 7.

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