On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?
On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?
If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.
Similar Messages
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Trying to redeem gift card however there is no "redeem" option under quick link.
Cannot redeem gift card because I can't locate the redeem option under quick links
You don't see this on the main iTunes Store page in iTunes?
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iTunes tells me there is an iOS update (5.1) but it never gets any further than trying to connect to the iPad server. I've tried updating directly from my iPad and it too times out saying it cannot connect to any server. My regular Apple updates work fine.
I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
Cheers, Tom -
I get this message "If you download past purchases with your Apple ID, you cannot autodownload or download past purchases with a different Apple ID for 90 days.
If I use my MobileMe login I have no purchases, so I am using my regular Apple ID. I used my MobileMe login when setting up iCloud because it wanted an email address.
Please explain.The same thing happened to me because I had an Apple ID that was not an email address under which I had made all my purchases and a me.com address that I initially used to set up my iCloud account. If you want to get all your purchases from the Cloud, then you need to do a couple of things: first, change the Apple ID that you purchased all your stuff under to be an email address. You can do that yourself by going to the page where you change your Apple ID. I think it's applied.apple.com but if that's not it, just search for "My Apple ID" in the search box on the support page. Sign in with your existing ID -- the one that is not an e-mail address -- and change it to an e-mail address. Be sure to remember this Apple ID. Then create your iCloud account using this Apple ID. You should be able to get all your stuff to download using this account.
The problem with this is now you will NOT have an iCloud account associated with your MobileMe account. If you're OK with that, you're good to go. I think you still have time to manually download all your stuff from MobileMe.
Apple phone support walked me through this, so if my instructions are confusing you can call them and get them to walk you through it too. It's a common problem. -
My iPhone's wifi is grey and won't allow me to slide it into the on position. What do I need to try?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings -
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Where is the structure option under the insert tab in Dreamweaver?
I was watching the tutorial of Mike Powers for the Bayside Website and he continually uses the structure option under the insert tab. I can not find where this is at in all of Dreamweaver. Does anyone know where this is at?
http://helpx.adobe.com/creative-cloud/learn/start/dreamweaver.html
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Using the upgrade option ...
I have already upgraded my MacBook to Leopard - I used the clean install option and backed up all my files ... my brother is now interested in upgrading but does not have the time to backup everything on his computer, if he uses the upgrade option will it keep all his preferences and everything? ... he basically wants to be able to install Leopard and then continue using his Mac without having to redo anything he already had setup on it (if that makes any sense), is that possible?
Machieu wrote:
I have already upgraded my MacBook to Leopard - I used the clean install option and backed up all my files ... my brother is now interested in upgrading but does not have the time to backup everything on his computer, if he uses the upgrade option will it keep all his preferences and everything? ... he basically wants to be able to install Leopard and then continue using his Mac without having to redo anything he already had setup on it (if that makes any sense), is that possible?
If you don't have time to make a full backup, you don't have time to install Leopard.
A backup takes less than an hour. A bad install takes forever to recover from without a backup.
People who don't have time may make mistakes. And never upgrade a system that you need on a day-to-day basis unless you really have the time. And a backup.
Theoretically, on a well taken care of machine, you can do a simple upgrade (I did 2 - one on each of my MBPs - but I still had a backup) and it might work. If it fails then the option is an archive and install but the archive will be over a failed install - it won't be a virgin archive. If that fails you have to do an erase and install and without a backup you have saved nada, zip, zilch.
There's an old saying that if you take a shortcut, leave plenty of extra time. -
To use the "Users & Groups" preferences pane, System Preferences must quit and reopen.
When I try to access some of the system preferences in Mavericks I get an error pane that states "To use the “Users & Groups” preferences pane, System Preferences must quit and reopen."
Has anybody had this problem and if so what is the fix?Usually happens if you opened one that was 32-bit. Then, you need to revert back to 64-bit.
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I just purchased a software upgrade to OSX Lion. I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s). How do I "launch the Mac App Store?"
Assuming you are running OS X 10.6.6 or later (10.7.x Lion, 10.8.x Mountain Lion or 10.9.x Mavericks), go to the Apple Menu (top left-hand corner of the screen)>App Store and it should become clear from there.
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I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.
You must have a minimum of OS X Snow Leopard 10.6.8 installed on your Mac to have the Mac App Store. The Quick Links are on the Featured pane.
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I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have Mavericks on my iMac and the latest version of iPhoto 9.5.1 (902.17) but no book, card, calendar, album, slideshow, print and order prints options under Share, which still shows Set Desktop. Any ideas please?
LN,
Since I couldn't expand the zip file on my desktop, I expanded the file on an external drive. Here's the information:
Hardware Information:
iMac (27-inch, Late 2012)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
NUDC: Path: /Library/StartupItems/NUDC
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:52
Disk Information:
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (698.05 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPod
HGST G-Drive Mobile USB 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
iMac Backup (disk1s2) /Volumes/iMac Backup: 999.86 GB (10.14 GB free)
Elgato Systems EyeTV Hybrid
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
LSI Logic SYM13FW500-CDROM DRIVE 400mbit - 400mbit max
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
disk3s1 (disk3s1) <not mounted>: 32 KB
disk3s2 (disk3s2) <not mounted>: 29 KB
disk3s3 (disk3s3) <not mounted>: 29 KB
disk3s4 (disk3s4) <not mounted>: 29 KB
disk3s5 (disk3s5) <not mounted>: 29 KB
disk3s6 (disk3s6) <not mounted>: 262 KB
disk3s7 (disk3s7) <not mounted>: 262 KB
disk3s8 (disk3s8) <not mounted>: 262 KB
Media (disk3s10) /Volumes/Media: 499.97 GB (151.37 GB free)
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
Mini Stack (disk2s2) /Volumes/Mini Stack: 999.86 GB (470.15 GB free)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Kernel Extensions:
com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6)
com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7)
com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.elgato.EyeConnect.plist
[failed] com.google.GoogleML.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[failed] com.epson.eventmanager.agent.plist
[failed] com.google.keystone.agent.plist
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
User Login Items:
EyeTV Helper
apple-scc-20131222-190227
Skype
Messages
Thunderbird
3rd Party Preference Panes:
remoting_host_prefpane
Déjà Vu
DivX
Flash Player
Flip4Mac WMV
GPGPreferences
Internet Plug-ins::
Shutterfly: Version: 3.0.1
Google Earth Web Plug-in: Version: 6.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
Musicnotes: Version: 1.17.3
OfficeLiveBrowserPlugin: Version: 12.3.5
PandoWebInst: Version: 1.0
FlashPlayer-10.6: Version: 12.0.0.39 - SDK 10.6
DivXBrowserPlugin: Version: 1.4
RealPlayer Plugin: Version: (null)
Flash Player: Version: 12.0.0.39 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 4.9.1.16010
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: Unknown
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0
Silverlight: Version: 5.1.20913.0 - SDK 10.6
ContentUploaderPlugin: Version: 1.2
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
User Internet Plug-ins::
WebEx64: Version: 1.0
Move_Media_Player: Version: npmnqmp 071505000006
WebEx: Version: 1.0
MRJPlugin: Version: 1.0-JEP-0.9.0
Bad Fonts:
None
Old applications:
Audiogalaxy Helper: Version: 3 - SDK 10.5
/Applications/Audiogalaxy Helper.app
Disc Cover 3: Version: 3.0.10 - SDK 10.5
/Applications/Disc Cover 3.app
Epson Printer Utility 4: Version: 9.14 - SDK 10.5
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Kies: Version: 2.1.0.13071_1 - SDK 10.5
/Applications/Kies.app
Microsoft Alerts Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Numbers: Version: 2.3 - SDK 10.5
/Applications/iWork '09/Numbers.app
Open XML for Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Senuti: Version: 1.2.9 - SDK 10.5
/Applications/Senuti.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
TechTool Deluxe: Version: 3.1.4 - SDK 10.4
/Applications/TechTool Deluxe.app
TurboTax Home Business 2011: Version: 2011.r15.011 - SDK 10.4
/Applications/TurboTax Home Business 2011.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 280.61 GB
Destinations:
iMac Backup [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 31
Oldest backup: 2013-12-19 05:31:29 +0000
Last backup: 2013-12-26 15:57:21 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 280.61 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% EyeTV
1% WindowServer
1% Google Chrome
1% EtreCheck
0% AddressBookSourceSync
Top Processes by Memory:
328 MB thunderbird
213 MB com.apple.IconServicesAgent
205 MB mds_stores
197 MB iPhoto
164 MB Google Chrome
Virtual Memory Statistics:
2.81 GB Free RAM
3.50 GB Active RAM
778 MB Inactive RAM
948 MB Wired RAM
499 MB Page-ins
0 B Page-outs -
I am trying to install OS X liam on my Mac. Directions say launch Mac App store, click "redeem; found under quick links. Where is quick links on the Mac App store???
If you're running Mac OS X 10.6.6 or newer, click on the App Store icon in the Dock, go to its homepage if needed, and look at the sidebar on the right.
If you're running an older Mac OS X version, it needs to be updated or upgraded first.
(124500) -
HT201209 there is no "redeem" option in quick links
there is no "redeem" option in quick links
If gift cards are available in your country then there should be a 'redeem' link under Quick Links on the right-hand side of the iTunes store home page e.g. on iTunes 11 :
And on previous iTunes :
Was the card purchased in your country ?
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