On an iPod Nano 2G, the iPod will not show in iTunes
Using an iPod Nano 2 G, when I plug it into a Mac, the iPod will not show in iTunes. The iPod will charge, but will not sync. This happens across multiple Mac's, so the issue seems to be the Nano, not the computer(s). The iPod will actually show for about 2 seconds in the left sidebar, then it disappears. Any suggestions about how to either fix this, or maybe how to restore the iPod's software. The iPod otherwise seems to be working correctly, i.e. will play music, etc. we have tried switching ports, cables and computers, same results.
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Do other USB devices work on the computer/USB port??
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If it plays okay in iTunes, try removing the video from the iPod and resyncing it.
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Did you uninstall iTunes and all other Apple related software using the instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock -
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Hey there floss1st,
It souns like your iPod classic is not appearing in iTunes on either of 2 computers. I recommend the troubleshooting from the article named:
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Regards,
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Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
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If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
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