On itunes I backup my iphone and now I can not restore the backup because I forgot the password, what should I do?

on itunes I backup my iphone and now I can not restore the backup because I forgot the password, what should I do?

See iTunes and encrypted backups  here...
http://support.apple.com/kb/HT4946

Similar Messages

  • HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

    My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

    If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
    The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago.  I changed my iTunes password about 10 months ago;  but apparently, the backups continue to use the password that existed when the phone was first set up.
    A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password. 
    I thought iTunes and Apple were smarter than that.  With so many posts stating exactly the same problem, it is clear that this is bug in the software. 
    Best,
    Craig

  • I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

    I probably misclicked when I activated the security lock on the iPhone and now I can not figure out what password I entered. Moreover, I have patches and funky looking phone so I can not restore iphine pres itunes. Please advice.

    Your only recourse is to force it into DFU mode:
    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed

    I was trying to update my iphone and now I can not activate it, it says no sim card installed.
    What can I do now, help please.

    Ntmate68 wrote:
    it's stuck on a screen that has a iTune and plug picture
    See Here  >  http://support.apple.com/kb/HT1808
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes.  any suggestions?

    I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes.  any suggestions?

    SinluFrank wrote:
    already tried all suggestions from the support page, except re-installing Itunes.  any suggestions?
    Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
    However ....  I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
    Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try.

  • Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?

    Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?

    Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.

  • I have an ipad2 and was using yahoo mail.  I pressed send and it didn't work however it created a draft.  I then opened the draft and now I can not cancel or send it or close the window.  It just remains in the mail screen.  Any suggestions?

    I have an ipad2 and was using yahoo mail.  I pressed send and it didn't work however it created a draft.  I then opened the draft and now I can not cancel or send it or close the window.  It just remains in the mail screen.  Any suggestions?

    I tried that but it is still stuck in Draft. Cancel button does not work but Send button does.

  • Updated my IPhone and now I can't get many apps tro open. The ones that need the internet!, updated my IPhone and now I can't get many apps tro open. The ones that need the internet!

    I just updated my Iphone and now I can't open any internet apps.I.E. cnn, abc etc.

    Try downloading a free app from the App Store. I don't understand why, but this seems to solve the problem.

  • I recently restored my computer and now I can not sync my ipod to my computer - the error says "my ipod is synced with anothers itunes libary"

    I can not sync my ipod to my computer - the error message says " my ipod is synced with another itnes libary"

    Re-installing the OS on your PC has caused your iPod to think it is now syncing with a new/different iTunes library. An iPod can only be synced with one computer/iTunes library at a time. If you try to sync the iPod with a different/new iTunes library it will erase the contents the iPod and replace them with what is in the new library.
    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I have just updated Itunes to 10.4.1 and now I can not backup / sync my iPhone or iPad any clues?

    Both my Phone and iPad now just hang at the backup stage.  Any clues?

    i have had the same problem, souonds like a version issue, anyone know how to fix this issue?

  • HT1391 I deleted my ringtone from iTunes because I couldn't sync it to my iphone or play it in itunes through the iphone, and now I can't get it back.  I have the purchase receipt...but how do I get it back????? If I can't, can I get refund?

    This is ONE of the MANY reasons, I have held off on getting and iPhone.  Because the ONLY option in getting the music onto it, is by using itunes, instead of just being able to drag and drop.  This is annoying as F***.
    I paid for and downloaded a ringtone from the iTunes store.  It was working fine. Then I hoooked up my iphone to my bf's laptop, competely forgetting that it had already been synced to MINE, which is broken and toasted.  For some reason, it deleted everything off my phone, I spent 3 hours trying to figure out how the **** to get music back onto my iphone using itunes.  It's NOT a user friendly program, and being a computer savvy as I am.....I HATE USING IT. But unfortunately, I don't have a choice. So, I was able to get the two ringtones that I created with my free ringtone maker app BACK into my phone.  But go figure, the one that I actually paid for, I can't get back on.  It was in my itunes, and on my iphone...but had the exclmation mark beside it.  I have already gone to the support page and followed the instructions for retrieving it.  I have manually deleted it from my computer SINCE this discovery, by deleting it from itunes.  So....to make sure yall are understanding this...I tried tracking it down by searching my computer....and I couldn't find it, although it was still listened on BOTH my itunes on my laptop AND in my iphone.  I trued to manually delete it from the iphone....wouldn't work. So i manually deleted it from itunes.
    My question is this....
    HOW ON GODS GREEN EARTH DO I GET IT BACK!!!!????
    It's only $1.29 canadian, but man, this program is ******* me off to no end.
    It's stupid that Apple has completely restricted us.  -sighs gritting her teeth- I just want my ring tone back.  That's it.  I can't even figure out how to redownload it....or if I can even do that.
    Please someone help me.  I'm soooo frustrated.
    Thanks
    CER

    Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.

  • I changed my appleID, it worked fine but now I can not restore icloud backup in a new ipad (old appleid does not work and it is grey colored so I'm unable to change it)

    Some months ago I changed my email address and so my appleID. Everything worked fine, but last week my ipad broke and when I tried to restore my icloud backup in my new ipad it does not work: it asks me for the password of the OLD appleID (it doesnt work); and in icloud configuration page the field for appleid is colored grey so I can not change it.
    any clues? thank you in advance

    My suggestion is to change apple id back. I know it is not something you want to hear, but there are suppose to be ways around it and usually they work, but not right now. I suspect that is consequences of Apple getting their servers ready for ios7. Normally in your situation - you should be able to get all your stuff back, but apps, and then you can sync those or download from icloud. But lately (last week) it does not seem to work normal way.

  • My I phone was set up by a friend and she put her name instead of mine and now I can not access any downloads as she has the password...how can I get my own phone in my name now...thank you in advance!

    My iPhone was set up by a friend and she put her email address in and I do not have her password and can not get into my phone to download anything now...what can I do ? Thanks in advance

    As explained here, have your friend turn off Find My iPhone (iPad).
    http://support.apple.com/kb/HT5818
    Hand her the iPad so she can do that.
    Then do Settings > General > Reset > Erase all content and settings and start over with a brand new iPad (as if it just came out of the box).

  • My friend blocked my iphone and now i can not unblock it .. what do i do to get if fixed ??

    my friend was playing with my iphone .. it waz blocked by an password , she ranodomly started to click numbers and inventualy she blocked it cause she didnt know what the password was .. now my iphone woun't work and i don't have a clue how to unblock it .. could someone help me ?

    You will have to do as the manual says and restore it.
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • I recently udpated to Adobe Reader 11.0.7 and now I can not open signature protected documents.  ?Porque?  What is the fix?

    @

    Pasting all the conversation so that others can get help from the discussion.
    Hi David,
    Can you please try disabling protected mode and see if you are able to open these files.
    To disable protected mode:
    Select Edit menu -> Preferences -> Ubcheck Enable Protected Mode at startup and restart Adobe Reader.
    Note:
    "Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.”
    Please turn back on the protected mode checkup after this testing.
    This seems to be a fix!  Thank you for your help.  Now comes the tricky part.    I have to deploy this as a package across a gov. network using SCCM.  How do I get this to all the users with "enable protected mode..." unchecked.  I can't give them something that does not work out of the box.
    Hi David,
    It is not advisable to turn off protected mode as Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.
    Please let me know few details so that I can reproduce the issue at my end.
    1) Will it be possible for you to send any test file in which the issue is reproducible.
    2) Can you please check where the certificate (from which the PDF is signed) is stored. (Is it stored at Trusted Root Certificate Authorities or some other store?)
    3) Do you use any other tool other than Adobe Reader plugin to digitally sign/ open a PDF ? (Is any tool other than Adobe Reader is involved?)
    Thanks,
    Shakti K
    Hi David,
    Please do the below test to see if the issue occurs due to signatures applied to the PDF document.
    1) Launch Reader go to Edit -> Preferences -> Security (Enhanced) and check "Enable Protected Mode at startup" and clock OK.
    2) Goto Edit -> Preferences -> Signatures and select Verification . Uncheck "verify signatures when the document is opened." and click OK.
    3) Restart Adobe Reader
    4) Now open the digitally signed protected PDF file in which the issue was observed.
    Please let mw know the observation.
    Thanks,
    Shakti K
    It has nothing to do with the signatures applied.  Any document with a
    signature block, even blank documents, will not open unless the "enable
    protected documents at start up" is unchecked.  It is the same across the
    board for all documents weather signed or unsigned with a signature block.  I
    have it working on my machine, I just need to figure out how to install over
    the  network with the block unchecked during installation.
    1.  Attached form
    2.  I am not sure where reader pulls the cert from.  They are all in a trusted
    root CA because all certs are miiitary
    3.  Other tools used
    ActivClient CAC x64  (6.2)
    e-Sign Desktop 6.6
    Thanks again for the support
    Thanks a lot for all the information.
    A doubt : If the document is not signed (like you mentioned unsigned documents also face the same issue) then how exactly the document is protected. Is it protected using any certificate?
    I cannot find any attached PDF form . Please resend it again.
    I am unable to reproduce the error now.  Even with the protected block check.
    Im not sure if there was a Group Policy change that enabled this.  As of now,
    it looks like the issue has been resolved.  I appreciate all the help.

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