On Mini iPad cannot connect to iTunes or AppStore when signed in - works on other devices. iTunes states that server certificate invalid - any ideas?
When signed in with valid Apple ID have started receiving the following message when trying to open iTunes 'The certificate for this server is invalid. You might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk.'
When I try to access teh App Store it says "Cannot connect to server"
When re-entering Apple ID and Password in Settings I get 'Cannot connect to iTunes Store'.
This is a new problem - I have been connected until very recently and the Apple ID and connectivity are fine on other devices...
Any ideas?
Thanks!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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