On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server."

On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server." It's on my laptop but when I play it there, it 'jerks' every couple of seconds. How can I fix both these issues? Thanks!!

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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Uploaded music videos to my new ipad and when I try to play it, it says the requested url was not found on this server.

When I uploaded music videos to my new ipad mini and when I try to play it, it says "the requested url was not found on this server.
the Video will not play.

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

TS1717 i was wonering why is it when i restord my iphone5 from my laptop now when i try to play my music and movie a blog pops up saying (the requested URL was not found on this server)?

I was wondering why when i restored my iphoe5 from my laptop now when I try to play my music and movies a blog pops up saying (the requested URL was not found on this server)?

The problem resolved itself when I resynced the iPod with my computer. I suspect the error displayed when I tried syncing with my laptop and canceled out of it.

HT1657 I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

I purchased and downloaded a movie and when I it backed up to my computer it changed something and now when I try to watch the movie I get an error message that says "The request URL was not found on this server.? What do I need to do to correct it?

I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server". What do I do to fix it?

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I get a "the requested URL was not found on this server" when trying to play a song in my iphone

I have a new iphone5 and after synking my songs and musice. I get a "The requested URL was not found on this server" when I click on a song or a music video. It is almost like itunes did not copy my songs from my account to the new iphone.

I was having the same problems with my movies and tv shows. I unchecked them, then rechecked them, and synced all them again. Presto! They are all working again. Thank you.

The requested url was not found on this server is displayed when trying to play a video I paid for on itunes

When I try to play my itunes videos that I downloaded it says that "This requested url was not found on this server." Why? I paid for it, it s/b stored on my phone in itunes. It was working fine 2 weeks ago. I am using my iphone 4

I had a similar problem with a tv show. I contacted Apple Support and got the following instructions:
"please delete the episode from your iPad and then redownload it directly to the device. You can download past tv show, app, music, and book purchases without incurring additional charges as long as what you want to download is showing on your Purchased page. Some content may not be available for download again if its provider no longer offers it on the iTunes Store, App Store, or iBookstore.
To enable this feature, you must have the latest version of iTunes. It is available on the Apple website:
http://www.itunes.com/download
The latest version of iTunes will not affect your library or any items in your account.
To learn how to download past purchases, check out this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519"
I tried it this morning, and it worked.

Advice for recovering from "The requested URL was not found on this server" error when browsing photos and videos on my iPhone 4S IOS5.1

Im not quite sure how I got into this situation but I have fried my Iphone app photo and video library. This demonstrates itself in 2 ways
1. The above error message when I attempt to play videos older than a certain date.
2. Photos older than a certain date - appear to be grainy suggesting that only the thumbnails are on the phone, and the full resolution photos have been blitzed.
This coruption may have occured as I have replaced my Iphone 2 times in the last few months for various reasons, where each time I have restored them both using back ups I have made using icloud. (I havent made an Itunes back up since the iclod came around)
In reading the support forums - it suggest to restore from a back up version. Is anyone aware if selectively restoring media content from an icloud back up is possible.
I have 2 Back Up versions on icould.
1- 13.5 GB
2- 7.2 GB
My hope is that the earlier 13.5 GB version has content I am looking for.
I am kicking myself for not making the occassional itunes back up, or at least use Image capture as a more secure way of ensuring my personal content is not lost. (I am loosing faith with icould).
Can someone suggest a good workflow for restoring from a cloud back up. I have already downloaded the most recent photos using image capture onto my mac.
Kiwi Grant

Progress Update.
I made a back of what existing phtos and Videos I had on my Iplhone. I used Image capture to do this making an entire back up of photos and videoa that were still intact on the phone.
Image capture is god for this purpose, as it does exactly what you ask it to do without applying any rules or squishing the files back into iphote (which might also be corupted)
Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio. The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
I then went to bed as the restore is a long process. When I woke up the library had library had cleaned itself up. Mysteriously the prcess had deleted the files missing the their thumbnails.
This is very perculiar and bad behavior.
I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
Here are the lessons learned.
DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
DO NOT rely on iCloud Back Up alone - always fd an occassional iTunes back up or more reliably still always take a back up of photos and video files using Image Capture to be doubly sure that you a have backd up any content.
DO THIS NOW - dont wait to loose your phone ofr have your phone repaired by replacement at the apple Store. (I did both :-(

When i try to watch synced video on my itouch i get "the requested url cannot be found on this server". I am able to watch the video on my pc in itunes. however, i cannot watch it on my itouch.

When i try to watch synced video on my itouch i get "the requested url cannot be found on this server". I am able to watch the video on my pc in itunes. However, i cannot watch it on my itouch. It shows in the video window that the video is there but when i select it to watch it i get the message and then it goes back to the video menu. It's like it's not really syncing - even though it shows on my itouch. It doesn't seem to be specific to videos downloaded to the itouch directly or itunes directly. It's happening to both.

This is happening to me too. I recently purchased about 4 music videos from iTunes, 3 of them play on both my pc and my iPod Touch but there's one particular music video that will only play on my pc and gives me the same "The requested url cannot be found on this server" message when I try to play it on my iPod. Can someone please rectify?

In the iPhone Photos app, I get an error that states "Requested URL was not found on this server" when trying to watch a video I recorded

For some reason, I cannot watch a video I recorded on my iPhone. I can see the first frame of it in the gallery, but when I click on it, I get the error that the requested URL could not be found on this server. Why would that display, if the file is on my iPhone? I'm not using iCloud to back up photos,, but I do have Photo Streaming enabled. Is there any way to get to this video? I don;t want to lose it, as it was a priceless moment.

Ok, then as long as the videos reside on your PC, do the following:
1) In iTunes on your PC, unsync the music videos (On the Music tab, uncheck "Include Music Videos, and then sync your iPad).
2) Sync the music videos back to the iPad (check that same box again and sync once more).
Does this fix it?

HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

Everytime I try to download a movie I purchased on itunes, I get the network has timed out error

Everytime I try to download a movie I purchased on itunes, I get the network timed out msg. I am using my verizon internet card with my ipod touch. For some reason, it will not recognize the wireless connection we have in places we travel to. My computer connects to whatever wireless connection but my ipod says not found. Never lists available networks around us like my computer does. Also, I can't seem to find a number to call the itunes store for help downloading the movies I purchased. Any help would be greatly appreciated.

I probably should add I have no problems downloading music from itunes, just the movies I purchase.

HT4061 my ipad is comeing up with the message 404 the requested / undefined was not ound on this server... What do I do about this please

My Ipad is showing message 404 The requested URL /undefined was not ound on this server.. please helpme solve this issue

A 404 error on the web is reported when you try to visit a site or page that is not there. It could be the content was deleted, moved or the page renamed. Make sure you are entering the URL of the page correctly.
Normally this is a problem at the server end of the web and not a problem on the iPad so long as the URL address you are entering, or tapping on, is correct.

When I try to open a site I normally access i'm getting a bar that says,Firefox has blocked this site from opening another window then on the right side of the bar gives option to allow or not. Never did that before. Thanks

When I try to open a site I normally access i'm getting a bar that says,Firefox has blocked this site from opening another window then on the right side of the bar gives option to allow or not. Never did that before. Thanks

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server."

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