On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?
On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?
What version of Mac OS X?
What home page?
What browser?
Similar Messages
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Here is my etrecheck report. I have no idea what any of it means. My computer is 5 years old and running VERY slowly. Help is appreciated from anyone!
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 1:59:29 PM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software:
OS X 10.9.3 (13D65) - Uptime: 4 days 5:35:4
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacBook Pro (disk0s2) / [Startup]: 337.71 GB (15.12 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Microsoft Microsoft® Nano Transceiver v2.0
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
EPSON EPSON WorkForce 845 Series
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Book 1110 999.5 GB
EFI (disk3s1) <not mounted>: 209.7 MB
Time Machine Backups (disk3s2) /Volumes/Time Machine Backups: 999.16 GB (51.31 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.1.11 - SDK 10.4) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.1.11 - SDK 10.4) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) Support
[loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[loaded] com.kaspersky.kext.kimul.44 (44) Support
[loaded] com.kaspersky.kext.klif (3.0.3d40) Support
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) Support
[loaded] com.kaspersky.nke (1.6.3d13) Support
[not loaded] com.lge.driver.LGELTEBus (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicData (1.5.4) Support
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[loaded] com.microsoft.driver.MicrosoftMouse (7.1) Support
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (7.1) Support
[loaded] com.microsoft.driver.MicrosoftMouseUSB (7.1) Support
[not loaded] com.novatelwireless.driver.3G (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.3GData (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.kext.wwan (3.1.11) Support
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.5) Support
[loaded] com.protech.nosleep (1.2 - SDK 10.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) Support
[not loaded] com.vaultmicro.driver.PTUMWCDFree (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWCSP (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWDIAG (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWDrv (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmControl (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmData (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWUSBMergeNub (12.4.11 - SDK 10.5) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.3) Support
[loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) Support
[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) Support
Problem System Launch Agents:
[failed] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.DesignScience.DSMTTool.plist Support
[running] com.kaspersky.kav.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.smithmicro.vzwwirelessd.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[loaded] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] com.kaspersky.kav.gui.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items:
WDDriveUtilityHelper
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Loki: Version: 3.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
VLC Plugin: Version: 0.8.6c Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
eMusicRemote: Version: (null) Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
eMusic: Version: Unknown
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Virtual Keyboard: Version: 14.0
AllMyTube: Version: 1.0.0.17
URL Advisor: Version: 14.0
Open in Internet Explorer: Version: 1.0
Video Converter: Version: 4.0.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Move-Media-Player: Version: npmnqmp 071101000050 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
3ivx MPEG-4 Support
Flash Player Support
Java Support
MacFUSE Support
Microsoft Mouse Support
Paragon NTFS for Mac ® OS X Support
TechTool Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacBook Pro: Disk size: 314.52 GB Disk used: 300.44 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 930.54 GB
Total number of backups: 6
Oldest backup: 2012-12-22 03:21:17 +0000
Last backup: 2014-07-14 01:36:37 +0000
Size of backup disk: Adequate
Backup size 930.54 GB > (Disk used 300.44 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
8% prl_vm_app
2% (syncdefaultsd)
2% prl_client_app
2% prl_disp_service
1% Microsoft Word
Top Processes by Memory:
1.10 GB prl_vm_app
279 MB AntiVirus
262 MB kav
254 MB PhotoStreamAgent
229 MB Mail
Virtual Memory Information:
51 MB Free RAM
2.65 GB Active RAM
2.63 GB Inactive RAM
2.38 GB Wired RAM
2.10 GB Page-ins
1.00 GB Page-outsSince you use Time Machine, erasing your Mac and rebuilding your work environment is likely to be the least time-consuming choice:
To erase and install Mavericks read: OS X Mavericks: Erase and reinstall OS X.
The excerpt "Before you erase, back up your essential files" is critical. To do that you can use Time Machine, or simply copy your essential software and other files to a backup device. Depending on the amount of data you have, a USB flash memory stick might be sufficient.
To migrate your essential documents subsequent to erasing and reinstalling Mavericks read: OS X: How to migrate data from another Mac using Mavericks and follow the procedure under Time Machine or other disk migration.
When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices. Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software. -
My 2011 mac mini now runs very slow. I have to wait on it to do basic things. I only have 2 GB of ram. It came with this amount and it fan fine for several years. But I upgraded to the most recent Os system and now it runs slow. What do I need? More RAM?
murphygay wrote:
I will upgrade to 8GB. Thanks for the advice. Also have an older (2009) 24" IMAC and it also runs slow with the upgrade. It has 4 GB. I think I will replace it with a brand new 21 or 27 inch. Thanks for the response.
Bill
That's one way to justify a new Mac. :-) Adding more RAM to the 2009 model is cheaper, though (but I'm guessing not as much fun). -
i plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???
Sometimes you have to reset the SMC two or three times for it to work, don't know why. I've seen that error message before and 100% of the time it was fixed with an SMC reset. I suppose it's possible that your keyboard or mouse IS drawing too much power, do you have access to another you could try?
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hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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My mac mini is running very slow all of a sudden, how can i restore it's speed?
my mac mini is running very slow all of a sudden, how can i restore it's speed?
This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; grep -q 'No th' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=`ls /L*/L*/Dia*/*.panic | wc -l`; Ps "Panics"; o=`ls /L*/L*/Dia*/*.c* | tail`; Pm "System crash logs"; o=`ls L*/L*/Dia* | tail`; Pm "User crash logs"; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(egrep -v '(local|broadcast)host' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in {0..1}; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There is no indication of progress until it's done. Wait for the line "[Process completed]" to appear in the Terminal window. If you don't see that line within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Adobe CC Lightroom en Photoshop installed, only now computer very slow in comparance to Lightroom 5.7, how can i get it faster....? I work on Win 7 Ultimate.
Try to follow below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Now click on finder and hold Command + Shift + G keys on your keypad.
This time type /Library and click on Go.
Make sure to remove ~ symbol.
Then open Application Support > Adobe folders.
Trash AAMUpdater, Adobe Application manager, OOBE folders.
Now Click on Finder and then hold Command + Shift + U keys on your keypad.
It will open utilities folder.
Trash Adobe Creative Cloud and Adobe Application Manager folders
Download and Run CC cleaner tool from below link
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Accept the license agreement and click on Adobe Application Manager
Then click on clean up selected
Close the window
Download and install Creative Cloud App from below link
Free Creative Cloud | Download Adobe Creative Cloud free trial -
My Mac recently began running very slow.
My Mac recently began running very slow. I recently loaded Yosemite; could that be the problem?
Sure would appreciate any suggestions on how to get my Mac back up to speed.
Derf
See attached:
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 9:01:05 PM CST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 7:12:36
Disk Information: ℹ️
SAMSUNG HD502HJ disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.95 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
EPSON EPSON XP-410 Series
Elgato Video Capture
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.7) Support
[not loaded] com.wdc.driver.USBHP (1.0.6) Support
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
Launch Agents: ℹ️
[invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[invalid?] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[running] com.cnet.ttengine.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.nds.pcshow.plist Support
[invalid?] com.nds.pcshow.uninstall.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
iTunesHelper UNKNOWNHidden (missing value)
WeatherBug Alert ApplicationHidden (/Users/[redacted]/Downloads/WeatherBug Alert.app)
Mail Application (/Applications/Mail.app)
Calendar Application (/Applications/Calendar.app)
CDSBupd UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Pandora Application (/Applications/Pandora.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
TechTracker Support
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 137.30 GB
Destinations:
My Passport [Network]
Total size: 999.48 GB
Total number of backups: 107
Oldest backup: 2013-05-17 04:54:39 +0000
Last backup: 2014-11-07 02:20:20 +0000
Size of backup disk: Adequate
Backup size 999.48 GB > (Disk used 137.30 GB X 3)
Top Processes by CPU: ℹ️
17% WindowServer
4% Pandora
2% Safari
2% coreaudiod
0% hidd
Top Processes by Memory: ℹ️
146 MB Safari
86 MB mds_stores
82 MB Mail
73 MB mds
73 MB MacKeeper
Virtual Memory Information: ℹ️
313 MB Free RAM
1.46 GB Active RAM
530 MB Inactive RAM
713 MB Wired RAM
25.50 GB Page-ins
770 MB Page-outsNew EtreCheck follows.
Thanks again for your help.
Derf
EtreCheck version: 2.0.11 (98)
Report generated November 14, 2014 at 5:00:26 PM CST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3 days 1:42:45
Disk Information: ℹ️
SAMSUNG HD502HJ disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (370.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
EPSON EPSON XP-410 Series
Elgato Video Capture
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.7) Support
[not loaded] com.wdc.driver.USBHP (1.0.6) Support
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
Launch Agents: ℹ️
[invalid?] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[invalid?] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[running] com.cnet.ttengine.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.nds.pcshow.plist Support
[invalid?] com.nds.pcshow.uninstall.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
iTunesHelper UNKNOWNHidden (missing value)
WeatherBug Alert ApplicationHidden (/Users/[redacted]/Downloads/WeatherBug Alert.app)
Mail Application (/Applications/Mail.app)
Calendar Application (/Applications/Calendar.app)
CDSBupd UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Pandora Application (/Applications/Pandora.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
TechTracker Support
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 129.09 GB
Destinations:
My Passport [Network]
Total size: 999.48 GB
Total number of backups: 106
Oldest backup: 2013-05-17 04:54:39 +0000
Last backup: 2014-11-14 22:17:20 +0000
Size of backup disk: Adequate
Backup size 999.48 GB > (Disk used 129.09 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
3% Pandora
0% fontd
0% EPSON Scanner
0% EEventManager
Top Processes by Memory: ℹ️
288 MB Mail
210 MB softwareupdated
189 MB Numbers
116 MB Safari
97 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
39 MB Free RAM
1.63 GB Active RAM
1.62 GB Inactive RAM
659 MB Wired RAM
30.11 GB Page-ins
290 MB Page-outs -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG) -
I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.
I have an Ipod touch and cannot take it off headphone mode, Can anyone help please.
Thankyou- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10
First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob -
When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
-
Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?
Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?
Hi Dale,
You can follow the article: System requirements | InDesign to check whether CS3 products can work on InDesign CS3.
Also please let me know what error message you are getting while re installing InDesign.
Thanks,
Ratandeep Arora -
hi i cannot download ios 6.1.2 on iphone 5 , i tried to reset the setting and restart it but just cannot download. can anyone help me with this ?
First, plugged into a wall power socket.
You go to
Settings > General > Software Update
to update the new IOS 6.1.2
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Folders created in bookmarks no longer show up when I right a webpage to save.
folders that where made with right click crate new folder no longer show in that particular menu. they appear under book marks at the top of the page but no longer appear when I right click a web page and wish to save to a folder specifically created
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Ship-to Address" screen in SRM browser need to change to display only
Hi Freinds, Ship-To Address" screen in SRM browser needs to change to "Display" only. The users shouldn´t have the possibility to change the delivery address in the screen to their own private address. Is it possbile to do any changes in SRM itself o
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Java application watching network calls?
if i have a java application open and running, do i have access to what network calls are being sent out of the computer? for example, could i see what requests web browsers are making? could i see what traffic the itunes is doing? or at least where
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[SOLVED] How do you input monitor details in xorg.conf.d/ ?
I've recently installed Arch on an HP box - quad core i3 @ 3.1GHz, 4GB RAM, Radeon HD 6450 GPU / 1GB RAM;- it is using a Samsung SyncMaster 2443 24" monitor. [edit:] Using the open source xf86-video-ati driver stack. /edit The problem I have is that
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Masking won't mask a Photoshop file in button
I have created a button in Flash MX 2004 using a Photoshop image of a round button. The square Photoshop edges have been cropped using the mask layer in the button art. It looks the way it should on screen with the image masked correctly, but when it