On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

On your iPad, delete the existing account then sign back in with the new ID and password.

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Tried to uninstall and reinstall iMovies, but app store now trying to make me purchase it?

tried to uninstall and reinstall iMovies, but app store now trying to make me purchase it? I was told that if i had everything preloaded and updated via the apple store that reinstalling would just have to be done through the apple store. anyone know the correct way to uninstall and reinstall imovies. i have a 21.5in imac i bought 1 yr or so ago.

Greetings Tostimonster,
After reading your post, it sounds like you are experiencing an error when attempting to install apps. You may want to consider resetting your device. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Why when I did a snyc on my wifes Iphone 4 does it now show my apple account and ask for my password

I did an updat to the wifes Iphone 4. Now it shows my apple account info and wants my password. Any idesa how to fix this

Synch it to HER iTunes account, not yours.

When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version

When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.

If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry

When I am downloading a free application (foursquare) in the App Store, it came up with a message saying Verification Required which means I need to pay for it. Can anyone tell me how to fix this problem?

I am currently using iPhone 3GS and when I am going to download foursquare which is a FREE application in the App Store, it came up with a message saying Verification Required which means I need to pay for it. Can anyone tell me how to solve the problem? For further informations, I am currently using Windows running Vista. Special thanks to those who replied.

Your iTunes account sounds like it does not have a credit card or payment attached to it. Even free apps require that you have entered payment information even though you won't be charged for the app.

On OSX10.8, friend logged in using his appleID now the app store is trying to update apps I don't have.

On OSX10.8, friend logged in using his appleID now the app store is trying to update apps I don't have. How can I clean this up? I don't see the usual ignore update like I did back on older versions of the OS. I don't really want to just ignore it I want to clean it all up. How can I make sure there is nothing under his name or ID on my new laptop?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS doesn't usually offer updates for apps not present or not in your purchased list. Are you sure that the apps are not to be found on a mounted drive or partition, such as a backup?

I am not being able to create my apple ID as my card details are not being accepted by the app store. i tried with my visa card as well as master card. help me out to solve the problem..

I am not being able to create my apple ID as my card details are not being accepted by the app store. i tried with my visa card as well as master card. help me out to solve the problem..

Were the VISA and MasterCard issued to you by a bank in the country where you reside and do they have a verifiable billing address in the same country?
Or are these debit cards that you bought in a local store. Apple does not accept debit cards that you bought.

I have redeemed my iTunes giftcard (which was accepted without verification) however when I tried to make a purchase, I am required to verify my identity, and thus I cannot use the giftcard which I HAVE REDEEMED. Is there any way I can un-redeem it?

I have redeemed my iTunes giftcard (which was accepted without verification; it only needed my password)
However when I tried to make a purchase, I am required to verify my identity, and thus I cannot use the giftcard which I HAVE REDEEMED. Is there any way I can un-redeem it? I am currently trying to enter all of the possibilities for my questions, and my iPad is new, so the serial number is not registered with my account. According to support, no purchases have been made in my account, so I can't verify my identity through credit card. Please help!~

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
If you just want to have the card un-redeemed, use the form.
(123638)

Can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

I have same problem.
However, I am unable to turn on Assistive Touch.
At one time I was able to activate it, but it went away and now I cant reactivate.
What is the solution?

My father was prompted to download an 'update' which appeared randomly while on his ipad2. since then the screen shows an itune icon and plug. Access has been restricted ever since. is that a virus? and how can he rectify it?

My father was prompted to download an 'update' which appeared randomly while on his ipad2. since then the screen shows an itune icon and plug. Access has been restricted ever since. is that a virus? and how can he rectify it?

No, it is not a virus! Not every unexplained occurrence in life is a virus. Microsoft has a lot to answer for by brainwashing users if its operating systems into thinking anything unusual must be the result of a 'virus'.
It was most likely the recently released iOS system software update that for whatever reason did not complete.
Follow these instructions to fix: http://support.apple.com/kb/HT1808

I am downloading from a Canon 650D to Photoshop CS5.1 AND Adobe Bridge CS5.1 do i need to download a DNG convertor? if so how do i get the images from the camera to the convertor?

I am downloading from a Canon 650d TO Photoshop CS5.1 and Adobe Bridge CS5.1 Do i need to download a DNG convertor? if so how do i get the images from the camera to the convertor?

Please check the list yourself and co,mare the necessary CR version with the one your version of Photoshop utilizes.
If the version os higher than yours you can use the free DNG Converter – as to how to use it please read up on that.
Camera Raw plug-in | Supported cameras

HT1338 I bought my mac book pro from an owner selling. I created my apple ID but whenever I try to download updates it brings up previous owner's apple ID and asks for password. How do I delete existing apple ID and use mine.

I bought my mac book pro from an owner selling. I created my apple ID but whenever I try to download updates it brings up previous owner's apple ID and asks for password. How do I delete or by-pass existing apple ID and use my created apple ID and password to enable updates for my Mac?

Yes, he purchased Mountain Lion on his Apple ID. It is licensed to him. What he should have done was erase the HDD and install the system that the Mac shipped with. Erase and re-install either from Recovery Partition or the disks the Mac originally shipped with. Then, purchase ML with your own Apple ID and install.

I HAVE AN IPHONE 5S AND WANT TO USE SOFTWARE 7.0.2 BECAUSE IT IS COMPATIBLE WITH MY VEHICLE FOR UCONNECT. I CURRENTLY HAVE SOFTWARE 7.0.3 ON MY DEVICE. HOW WOULD I GET THE PREVIOUS SOFTWARE BACK ON MY PHONE

I HAVE AN IPHONE 5S AND WANT TO USE SOFTWARE 7.0.2 BECAUSE IT IS COMPATIBLE WITH MY VEHICLE FOR UCONNECT. I CURRENTLY HAVE SOFTWARE 7.0.3 ON MY DEVICE. HOW WOULD I GET THE PREVIOUS SOFTWARE BACK ON MY PHONE

Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .
Regards.

Tried to update an app and it asked for the password to my sister's Apple ID. I then checked to see whose Apple ID was logged in, in settings and it said that I was logged in. How do I get the app store to ask for MY Apple ID, not my sister's?

Tried to update an app on my phone but when it asked me to give the password for my AppleID, it was asking for the password to my sister's AppleID. I went to setting and down to itunes&app store settings and checked which AppleID was logged in, but i found that it was my AppleID that was logged in, not my my sisters. I then tried logging out and logging back in again but the app store, regardless of this, still asks me for my sister's AppleID and I don't know her password...How do I get the app store to ask me for MY AppleID password, not my sister's?

If this app was bought by your sister with her Apple ID, only her ID can update the app.

HT201272 I just bought a new iPad. When I tap on Purchase in the App store I see all my previously purchased apps each with a little box that says open. There is no download cloud. How do I get these apps onto my home screen?

I just bought a new iPad and the apps I had previously purchased are in the app store under Purchased. They appear with a little box that says "Open". There is no download cloud so I can't click on them to download the apps to my home screen. Is there a way to move these apps to my home screen?

If they have 'open' next to them then that implies that they are already on your iPad - if you tap on the 'open' button does that open the app ? If it does then they are on your iPad. You've checked all your homescreens and tried a soft-reset to see if they show after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

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