On my printer it tells me that my wireless radio is not functioning. Also says to contact hp suppor

printers wireless radio is not functioning

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

  • I am trying to make my printer wireless and it tells me that the wireless radio is not functioning.

    I have a Photosmart C309a series printer. Is there something I need to do or is this a problem with the printer that I need to take it in somewhere to have fixed?

    This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Hp photosmart c309a all in one series printer indicates the wireless radio is not functioning.

    The printer has had difficulty finding the wireless router.
    I had a problem with the print coming out on an angle.
    I cleaned the rollers with a dry rag now the wireless radio is not functioning at all.

    Try resetting the printer.  Turn it off.  Hold the # and 9 keys while turning it back on.
    If this does not work, call HP support: www.hp.com/go/totalcare (click on Printers & Monitors, use the phone number on the resulting page).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • C309a all-in-one printer gets message: wireless radio is not functioning, contact HP support.

    Wireless connectivity lost this morning. Don't know why. When running diagnostics, I get message: The wirelss radio is not functioning. Contact HP support.

    My HP C309a had exactly the same problem.  Everything I found on the internet said that the printer could not be fixed and the only solution was to buy a new printer. The printer report said the wireless radio was not functioning. A factory reset did not fix the problem either. I had a problem with my HP Pavilion dv6000 laptop with the video graphics IC.  The solution for that fix was to do a solder reflow of the graphics IC.  Did it and fixed the problem. I figured maybe the same fix would work on my printer as I didn't have anything to lose at this point.  I located and removed the wireless radio board in the printer (on the left side upper right corner). I then did a solder reflow on BOTH sides of the board. I put the board back into the printer and wa-la, it connected immediately to the network. It has been functioning with no problems now for at least four weeks now (knock on wood). Hope this helps.

  • The wireless radio is not functioning on the Photosmart Premium c309a all in one printer

    The wireless radio is not functioning on my Photosmart Premium C309A

    Please contact HP support, not to buy a new part, but to report your problem and ask what they can do for you.  This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Wireless test report states that wireless radio is not functioning - contact HP support. Who/how do

    C309a printer
    Wireless network test report states wireless radio is not functioning.  Contact HP support.  How/who do I contact?

    Hi,
    You may find the local HP Support Center phone number listed below:
    http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Wireless network report says that the wireless radio is not fuctioning

    I have a C309a HP printer.  When I updated my laptop from Vista to windows 7 and try to connect to the wireless printer,  it will not connect wirelessly.  When I print the Wireless network Test Report the report says that the Wireless radio in the printer is not functioning.  Do I need to buy another printer????  I have gone into the wireless radio selection and made sure that it is set to on.

    Hello Jawhited,
    It might be possible that the printer is not able to initialize the printers wifi adapter. There are a few steps that I would try before looking for a other printer. One of them is contacting your local HP support. Often with a reset, they might be able to to re-initialize the printer in a attempt that it would re-enable the printers wifi card.
    What could also help, is making sure that Bluetooth is disabled, or first disabling every communication option and then re-enable the wifi radio only. Though as I said before, make sure to contact you local support for any further options they might have.
    Kind regards,
    van Baardewijk

  • My HP C309A all in one printer wireless radio is not functioning? It says contact HP support.

    using XP SP2 on computer that I want to hook up for wireless printing.  It was working but has stopped working.
    Wireless network test report says the wireless radio is not funcitoning.  Contact HP support. 

    This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • PhotoSmart C309a wireless radio is not functioning. Does anyone know why that my be?

    My printer used to work using my wireless network.  It failed to print and a diagnostic told me the wireless radio was not working.  Does anyone know why?

    Hello,
    "Wireless Radio Not functioning" usually indicates an issue with the wireless card in the Printer.
    Please try below steps ..
    While the Printer is ON, unplug the Power Cord from back of the Printer.
    Wait for 30 seconds and then Plug in the Power Cord to the printer.
    While the printer is displaying the home screen,.
    Select Setup > Network > Wireless Radio : ON
    on Printer display, Select Setup > Network > Print Network Configuration . Check if the printed diagnostic pages still displays " Wireless Radio Not Functioning" ? if Yes, Your Printer requires a SERVICE, hence  Please call HP Support ( US ) 1-800-474-6836 .
    Regards,
    Jabzi
    Help the community by marking this post .
    Was your question answered? Mark it as an Accepted Solution!
    See a great post? Give it a Kudos!
    I work for HP
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Trying to connect my printer and receive the message wireless radio is not functioning but the radio

    i have a hp officejet pro 8500 wireless

    Where are you receiving this message?
    Run a wireless test by going to Setup>Network>Wireless Network Test.  Does it show anything as failed?  If so, what items are marked as failed?
    What brand and model is the router?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP Photosmart printer B110a wireless radio is not functionin​g

    Has worked on wireless for 14 months with no problems.  Now I cannot get the printer to work - have printed a wireless network test report and it states that the wireless radio is not functioning. I have unplugged the power cable to the printer and waited 30 seconds before reconnecting but there is no change - any suggestions?

    I have sent a private message with some steps to try.
    Let me know what happens.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP Photosmart c309a printer. install msg is 'wireless radio is not functionin​g'. troublesho​ot?

    My HP Photosmart C309a printer stopped printing.  i uninstalled & re-installed the printer and software.  on the reinstall, a message popped up that "wireless radio is not functioning'" how do i troubleshoot this?

    This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
    Do it soon.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • My computer will not let me open itunes at all. It tells me that the itunes library can not be read because it was created by a newer version of itunes. What to do? Please Help Me.

    My Computer will not let me open itunes at all. It tells me that the itunes libary can not be read because it was created by a newer version.

    If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
    Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
    Not sure if the following site/link will tell the method...
    •Apple - Support - iTunes - install & update:
    http://www.apple.com/support/itunes/install/
    •Troubleshooting iTunes installation on Mac OS X:
    http://support.apple.com/kb/HT2311
    Good luck & happy computing!
    ps: i see you resolved this issue. it's magic!

  • It was time to upgrade my itunes to 10.5, but when I did it tells me that Apple Application Support was not found to uninstall and then reinstall itunes. I have done this a number of times what is wrong?

    It was time to upgrade my itunes to 10.5, but when I did this it tells me that Apple Application Support could not be found and that I needed it to run itunes. Then to uninstall and reinstall itunes.. I have done this several times over the past two weeks what it wrong?

    Hi marian289,
    Thanks for using Apple Support Communities.  This article has steps to thoroughly remove and reinstall iTunes that may help:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

    When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

    Hello Daijalove97,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/HT2589
    To use your Apple ID at the iTunes Store
    Open the latest version of iTunes.
    Choose Store > Sign In from the Store menu.
    Enter your Apple ID and password, then click Sign In.
    Click Review when asked to review your information.
    Enter your billing information, a credit card will be required.
    Click Continue when you're done entering your credit card and billing information.
    Best of luck,
    Mario

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