One of my macbook pro 15" got hardware locked, One of my macbook pro 15" got hardware locked

Hi. I'm not trying to rush things, you may have a different problem, but your issue looks quite familiar to me. I recently had a problem with the discrete graphics card (the Radeon GPU) due to overheating, all because a faulty application of the thermal compound in the factory.
In my case, the problem started slowly and intermittently, a few days after a gaming session (Quake 3) of about three hours (at the moment, I didn't realized that could be linked to the problem).
This issue is being actively discussed in another threads in this forum, but so far there's enough evidence that it's been causing similar problems for 2011 MBPs owners: screen corruption, black/blue screens, and in some cases, a total inability to boot. Some of the threads I'm talking about:
https://discussions.apple.com/message/13150366#13150366
https://discussions.apple.com/message/21110132#21110132
So far, and since the problem seems to affect only the discrete GPU (that's why you can boot in safe mode) a possible solution is to disable it by removing some extensions which prevent OS X from loading the Radeon drivers. This post describing the process (there are different files involved depending of your GPU version, so make sure you are moving the right ones):
https://discussions.apple.com/message/22521574#22521574
In the case your discrete GPU survived and is not permanently damaged, I personally had success by changing the thermal compound myself, which completely fixed the problem (at least for now). I've posted about it here:
https://discussions.apple.com/message/22630561#22630561
I hope you can find a solution, believe me I know the feeling when you see your expensive machine turning into a brick and it *****.
Good luck!

Similar Messages

I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.

I have a 15' Macbook Pro, mid 2010 running Mavericks. I want to upgrade the hardware by increasing the RAM to 8GB and replacing the HD for a SDD one. What would be the best way to install mavericks on the new HD? I have the original OS X CD.
From what I read, I have 2 choices: 1. to install OSX and then upgrade to Mavericks, but I'm not sure if this would be possible (to upgrade directly from OSX to Mavericks); and 2. to use a software called Super Duper.
I wouldn't like to have to use a third party software to do this, so the question is: is there a better way to install directly the Mavericks not having to use a third party software?

Install the new drive in the computer.
Install the old drive in an external USB or Firewire enclosure.
Boot the computer from the Recovery HD on the external drive.
Use Disk Utility to partition and format the new internal drive.
Clone your external drive to the internal drive.
How to replace or upgrade a drive in a laptop
Step One: Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Step Two: Remove the old drive and install the new drive. Place the old drive in an external USB enclosure. You can buy one at OWC who is also a good vendor for drives.
Step Three: Boot from the Recovery HD on the external drive. Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the Recovery HD then click on the downward pointing arrow button.
Step Four: New Hard Drive Preparation
1. Open Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your new hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status of
      the drive in DU's status area. If it does not say "Verified" then the drive
      is failing or has failed and will need replacing. Otherwise, click on the
      Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from
      the drop down menu to one. Set the format type to Mac OS Extended
      (Journaled.) Click on the Options button, set the partition scheme to
      GUID then click on the OK button. Click on the Partition button and
      wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the
      drive entry) from the left side list. Click on the Erase tab in the DU main
      window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the
      Options button, check the button for Zero Data and click on OK to
      return to the Erase window.
6. Click on the Erase button. The format process can take up to several
      hours depending upon the drive size.
Step Five: Clone the old drive to the new drive
1. Using Disk Utility still opened.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the
      Destination entry field.
6. Select the source volume from the left side list and drag it to the
      Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the new internal drive. Source means the old external drive.
Step Six: Open the Startup Disk preferences and select the new internal volume. Click on the Restart button. You should boot from the new drive. Eject the external drive and disconnect it from the computer.

I got a new macbook pro and am having a great deal of trouble with it from the start! But other than that, which I will get to, I have had macs since the one following Lisa and I am a diehard apple fan, yet now with the macbook pro and Lion and its

I could not download the upgrade to the mountain lion. my updates were taking an enormous amount of time for other programs. When I finally got the indication it was waiting to be downloaded I had to shut down. It was after 2 am and I was practically unconscious already with all the trauma of trying to find the right place for the redeem of the code to open the password. It was all confusing and poorly communicated by Apple. The terrible deterioration of Apple's written communications by non-American techies who can't write for easy understanding, even by this old time tech afficianado is heart-breaking and frustrating is putting the effects mildly. I have not yet gone back to the mac book pro to finish the job. I am too frustrated and unhappy with the new system. Also, I found out the hard way that my time capsule saved files on the macbook Snow Leopard, which still works fine after 6 years of use, is locked in that external drive and I cannot transfer the items except one by one or by folders on that computer to a DVD or to a flash drive, to mport to this new computer. Because the systems are not the same, I can't access the files automatically. I fear I will have further problems with the mountain lion vs. lion in seeing those files. What can I do? What should I do? I am afraid to designate an external hard drive I purchased with the new laptop for the time capsule because then it won't work with any other computer. I read of terrible incompatibility issues and crashes and things not working right once Mountain Lion was installed and now I am terrified they will happen to me. I just wanted the computer to be as easy to use as all the other macs I have and have had and now it is more like a horribly complicated and difficult Microsoft IBM compatible PC. I hate this. Perhaps Apple wanted to appeal to new Apple users and tried to make them comfortable while disregarding the comfort of loyal Apple users? It's a sell-out. Meanwhile, I have to get senior tech people because the kids who try to answer my questions much of the time don't interpret what i am telling them and it takes a pro. Perhaps the kids can answer what I should do in preferenced to scroll the screen, since the scroll indicators disappear and I can't see them and have to resort to using the arrows on the keyboard, which is not the way I like to work. Please advise me about all of these things!

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

One month old macbook pro got hang(freeze) once, and kernel panic once: should i need to take some actions or its ok??

my macbook pro 13.3 (OS XLion 10.7.4) is one month old, few days ago it got freezed(hanged) at that time only 2 apps were running google chrome and xcode, i pressed power button (hold it for few seconds) to restrat.
Today when i opened the lid(as my mac was on sleep for last one hour- no apps except finder was running) i saw an error like this "mac encountered an error hold your power button for few seconds to restart......blah blah..something in other languages too", i think some where it used the word "kernel panic".
After restart mac said "your computer restarted because of a reason", below i have copy pasted the reason.
Please suggest me its(this behavior is) okie or should i take it to apple center?, also to note i have never played any game on my mac. Can any body suggest me why this kernel panic happened by seeing the reason below.
Now i am afraid to leave my mac at sleep with unsaved data and that was the exact reason i shifted from windows to mac.
Interval Since Last Panic Report: 1184595 sec
Panics Since Last Report:          1
Anonymous UUID:                    C5B363C1-4906-4416-995D-9E6844AB2293
Mon Jul 23 02:10:19 2012
panic(cpu 0 caller 0xffffff80002ff238): "vnode_rele_ext: vp 0xffffff800cb4d8b8 usecount -ve : -1. v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-1699.26.8/bsd/vfs/vfs_subr.c:1711
Backtrace (CPU 0), Frame : Return Address
0xffffff807f7cb6d0 : 0xffffff8000220792
0xffffff807f7cb750 : 0xffffff80002ff238
0xffffff807f7cb790 : 0xffffff7f80eab317
0xffffff807f7cb7b0 : 0xffffff7f80eac071
0xffffff807f7cba00 : 0xffffff7f80eacf22
0xffffff807f7cba40 : 0xffffff800052ca84
0xffffff807f7cbaa0 : 0xffffff80002fb9dc
0xffffff807f7cbaf0 : 0xffffff8000313e06
0xffffff807f7cbb90 : 0xffffff800030c990
0xffffff807f7cbc50 : 0xffffff800030cf0e
0xffffff807f7cbf50 : 0xffffff80005cd61b
0xffffff807f7cbfb0 : 0xffffff80002daa13
      Kernel Extensions in backtrace:
         com.sophos.kext.sav(8.0.4)[898EB02E-4A1D-1F59-6625-C0466041D6C4]@0xffffff7f80ea a000->0xffffff7f80eaefff
BSD process name corresponding to current thread: mds
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 31794466080938
last loaded kext at 31452797715630: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f808c9000, size 57344)
last unloaded kext at 31714808214502: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f80833000, size 12288)
loaded kexts:
com.parallels.filesystems.prlufs          2010.12.28
com.sophos.kext.sav          8.0.4
com.parallels.kext.prl_vnic          7.0 15098.770637
com.parallels.kext.prl_netbridge          7.0 15098.770637
com.parallels.kext.prl_hid_hook          7.0 15098.770637
com.parallels.kext.prl_hypervisor          7.0 15098.770637
com.parallels.kext.prl_usb_connect          7.0 15098.770637
com.apple.filesystems.msdosfs          1.7.1
com.apple.filesystems.smbfs          1.7.2
com.apple.driver.AppleIntelProfile          85.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.ntfs          3.10.1
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AGPM          100.12.42
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AppleIntelHD3000Graphics          7.1.8
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
com.apple.driver.AppleLPC          1.5.8
com.apple.driver.AppleBacklight          170.1.9
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleSMCPDRC          5.0.0d0
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AppleSDXC          1.2.0
com.apple.driver.AppleUSBHub          4.5.0
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AirPort.Brcm4331          530.4.20
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
com.apple.driver.AppleProfileCallstackAction          85.2
com.apple.iokit.AppleProfileFamily          85.2
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOSurface          80.0.2
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com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOAudioFamily          1.8.6fc17
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleSMC          3.1.3d8
com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.kext.triggers          1.0
com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter          1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.driver.AppleThunderboltNHI          1.5.5
com.apple.iokit.IOThunderboltFamily          2.0.0
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

I have had a 15" Late 2011 model MBP since December and have never had a kernel panic.
If I do I would take it in for a check up.

My MacBook Pro is running VERY slow. I am constantly getting pop-ups and now I got one that says my computer may be infected. What do I do to check for viruses and or remove them if there is one?

What do I do to check for viruses and or remove them if there is one? I have never had a problem with my mac until now. It is running VERY slow

This is what it came up with.... any ideas?
EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 11:07:36 PM CDT
Hardware Information:
          MacBook Pro (15-inch, 2.53GHz, Mid 2009)
          MacBook Pro - model: MacBookPro5,4
          1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 1 day 23:26:50
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 249.2 GB (20.75 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-868
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
          Anywhere
Kernel Extensions:
          [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
          [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.macpaw.CleanMyMac.helperTool.plist Support
          [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
          [running] com.whitesmoke.uploader.plist Support
User Login Items:
          iTunesHelper
          AdobeResourceSynchronizer
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Default Browser: Version: 537 - SDK 10.9
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
Safari Extensions:
          WhiteSmoke: Version: 1.0.0.1
          Vidx: Version: 2.0
          DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Move-Media-Player: Version: npmnqmp 071801000001 Support
          fbplugin_1_0_1: Version: (null) Support
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              12%          DashboardClient
               6%          coreaudiod
               6%          WindowServer
               5%          repair_packages
               3%          VLC
Top Processes by Memory:
          549 MB          repair_packages
          143 MB          com.apple.WebKit.WebContent
          131 MB          Safari
          119 MB          installd
          94 MB          mds_stores
Virtual Memory Information:
          809 MB          Free RAM
          1.82 GB          Active RAM
          224 MB          Inactive RAM
          630 MB          Wired RAM
          3.66 GB          Page-ins
          207 MB          Page-outs

I just got a new macbook pro (my other one stopped working). I am trying to sync the music on my iphone to my new mac's itunes library. I've clicked sync in iTunes but it doesnt work. how can i do this?

I just got a new macbook pro (my other one stopped working). I am trying to sync the music on my iphone to my new mac's itunes library. I've clicked sync in iTunes but it doesnt work. how can i do this? I don't want it to delete everything from my phone or old computer.

hstarkeyy wrote:
I don't want it to delete everything from my phone or old computer.
You don't need to delete anything from your phone or you old computer.
Copy the entire /Music/iTunes/ folder from old computer or backup to /Music/ on new computer.
If you cannot use the old computer or don't have a backup...
-> Recovering your iTunes library from your iPod or iOS device
Then immediately make a backup of your new computer.
Get an external drive and plug it in and use -> Time Machine

Hi, i got Macbook Pro 2007, OS X 10.5.8, I would like to update my system, which one I should choose? tks

hi, i got Macbook Pro 2007, OS X 10.5.8, I would like to update my system, which one I should choose? tks

Mountain Lion is the current version of the latest OS, with Mavericks coming this fall.
However, I would suggest that you simply upgrade to Snow Leopard -> http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. It's a very good, very fast OS and, best of all, it can still run those PPC apps that you may be using.
My 2¢...
Clinton

My macbook pro got so many scratches and dents, i just want to know that how i can replace it with the new one?

my macbook pro got so many scratches and dents, i just want to know that how i can replace it with the new one?

Sell the Old one... Buy a New one...

TS3002 My macbook pro 4,1 runs os x 10.6 but won't run my apple usb superdrive. One forum said that this is due to os x, not hardware. The terminal commands given were for Lion, but don't work in snow leopard. Help!

My macbook pro 4,1 runs os x 10.6 but won't run my apple usb superdrive. One forum said that this is due to os x, not hardware. The terminal commands given were for Lion, but don't work in snow leopard. Help!

I was able to get it to work!

I lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

i lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

Well if you don't have the laptop to get the storage drive out of it, and you don't have any previous backups how do you expect to get the photo's?
PhotoBooth is just a program, it stores the files on the computers storage drive, if the computer is lost so are your photo's.
There is nothing you can do to delete or retrieve them using your new computer unless you stored them online someplace.
DId you save them online? iDisk or something else?
I don't use such services because my data is mine and not theirs to snoop through, so if your looking for that sort of help I can't assist you any.

I purchased the One to One when I bought my MacBook Pro, and I sent it in to Apple in order for the pictures and iTunes to be transfered. When I got it home no pictures or iTunes files were on it. What do I do?

I purchased the One to One when I bought my MacBook Pro, and I sent it in to Apple in order for the pictures and iTunes to be transfered. When I got it home no pictures or iTunes files were on it. What do I do?

Welcome to Apple Support Communities
If you already set up your Mac when you sent it, you should know that Migration Assistant creates a new user with the migrated data. Go to  > Log Out, and log in the new user

TS3989 I have photo stream setup on iPhoto on my macbook pro and I just got 2 iPhones for my family and only one streams photos to iCloud photo stream. Both iPhones have the same Apple ID and have Photo Stream turned on. Shouldn't both iPhones stream ph

I have photo stream setup on iPhoto on my MacBook Pro and on 2 new iPhones that have the same AppleID as the MacBook Pro. However only one iPhone will stream photos to iPhoto on the MacBook Pro. All these devices were purchased in the last 2 weeks. What setting is wrong?

Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back.

My hard drive crashed on my macbook pro and I had a new one installed and they were unable to get my pictures off of it. Is there anyone who could help? I'm going to lose all my memories of my kids! I got my old hard drive

My hard drive crashed on my macbook pro so i had a new one installed and they couldn't get my pictures off. I dont want to lose all my memories! They gave me back my old hard drive. Is there anyone that could help me?

I think how you understand the value of having backups. All you can do is:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
You will need an external enclosure for the old drive so you can connect it to the computer in order to try the recovery software before you buy it. But if they don't work then you will need to send the drive to a recovery service such as Drive Savers.

One of my macbook pro 15" got hardware locked, One of my macbook pro 15" got hardware locked

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