One specific number cannot recieve my texts, they can send them to me however, they are also using a galaxy s5, has anyone else had this problem and how did you resolve it

There is one specific number who cannot receive texts from me, yet i can get their texts and we both have a galaxy s5, what could be the issue?

    haeuedb, let's figure out what is going on. There are a few more things I'd like to confirm. First, do you know if either of you are o the latest software version? Next I'd like to try putting your S5 in Safe mode. Try those out and keep us posted on your efforts. Thank you for your continued patience.
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